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Customer Manager Jobs in Center Line, MI (NOW HIRING)

Noble Village

Customer Experience Manager

Clawson, MI · On-site

... customer concerns professionally and promptly, escalating when necessary Team Leadership & People Management • Recruit, interview, hire, onboard, train, and schedule non-kitchen staff CEM 26.01.22 ...

Five Below

Customer experience manager

Dearborn, MI

$14.23/hr

Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. * Manages the entire process of opening or ...

Five Below

Customer experience manager

Dearborn, MI · On-site

$14.23/hr

Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. * Manages the entire process of opening or ...

Five Below

Customer Experience Manager

Dearborn, MI · On-site

$16.73/hr

Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...

Alphabe Insight Inc

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

Basic computer proficiency and familiarity with customer management software Additional Information Benefits * Competitive salary: $33,000 - $41,000 annually * Opportunities for career advancement ...

Guardian Alarm

Customer Retention Manager

Southfield, MI · On-site

$13 - $18/hr

The Customer Retention Manager is responsible for leading Guardian Alarm's customer retention team and driving initiatives designed to improve customer loyalty, reduce attrition, and increase ...

Guardian Alarm

Customer Retention Manager

Southfield, MI · On-site

$13 - $18/hr

The Customer Retention Manager is responsible for leading Guardian Alarm's customer retention team and driving initiatives designed to improve customer loyalty, reduce attrition, and increase ...

Autodesk

Business Customer Success Manager

Novi, MI · On-site

$72K - $128K/yr

Job Requisition ID # 26WD99167 Position Overview The Business Customer Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk'sBusiness Plan customers. This ...

Brose

Project Manager Customer Team

Auburn Hills, MI · On-site

$77K - $98K/yr

Plan and manage complete customer projects in alignment with all affected stakeholders, customers, suppliers, business units, group functions, and plant organizations. * Independently plan and ...

Brose

Project Manager Customer Team

Auburn Hills, MI · On-site

$77K - $98K/yr

Plan and manage complete customer projects in alignment with all affected stakeholders, customers, suppliers, business units, group functions, and plant organizations. * Independently plan and ...

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Showing results 1-20

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Center Line, MI

Customer Manager information

See Center Line, MI salary details

$31K

$62.1K

$100.5K

How much do customer manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for customer manager in Center Line, MI is $62,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $73,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. The level of stress varies based on the work environment, workload, and individual coping skills, but it often requires strong communication and patience. Proper training and support can help manage stress levels effectively.

What are some common challenges faced by Customer Managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Directors or Vice Presidents, with salaries reaching six figures or more. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.

What does a Customer Manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.

What is the role of a customer manager?

A customer manager is responsible for maintaining and improving relationships with clients, ensuring customer satisfaction, and addressing their needs. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.
What cities near Center Line, MI are hiring for Customer Manager jobs? Cities near Center Line, MI with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Center Line, MI as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $62,085 per year, or $29.8 per hour.

Customer Experience Manager

Noble Village

Clawson, MI • On-site

Full-time

Re-posted 21 days ago

Job description

Key Responsibilities
Operations & Customer Experience
• Oversee all day-to-day non-kitchen operations including grocery retail, cashier team, customer service, and front-of-house presentation
• ORDER FULLFILLMENT
• Ensure exceptional customer experience through consistent service standards, cleanliness, organization, and hospitality
• Actively monitor customer flow, service speed, and overall guest satisfaction
• Resolve customer concerns professionally and promptly, escalating when necessary
Team Leadership & People Management
• Recruit, interview, hire, onboard, train, and schedule non-kitchen staff
Job Description CEM 26.01.22 DRAFT
• Lead performance management including coaching, feedback, corrective action, and terminations when necessary
• Build and maintain a positive, respectful, and accountable workplace culture
• Ensure appropriate staffing levels to meet operational demands and sales volume
Training & Development
• Implement and maintain training programs for customer service, cashier operations, grocery standards, safety, and brand expectations
• Ensure all team members are properly trained on SOPs, POS systems, policies, and service standards
• Identify training gaps and coordinate retraining or development plans as needed
Quality Assurance & Brand Standards
• Maintain food hall appearance, merchandising standards, signage, and customer-facing areas in alignment with brand guidelines
• Conduct regular quality checks to ensure product presentation, pricing accuracy, labeling, and cleanliness standards are met
• Support brand promotion efforts including in-store promotions, events, and customer engagement initiatives
Compliance, Safety & Inspections
• Serve as primary contact for health department inspections, regulatory agencies, and compliance visits related to non-kitchen operations
• Ensure compliance with local, state, and federal regulations, company policies, and safety standards
• Maintain documentation related to inspections, corrective actions, and compliance follow-ups
Administrative & Reporting
• Oversee scheduling, timekeeping, attendance tracking, and labor controls for non-kitchen teams
Job Description CEM 26.01.22 DRAFT
• Monitor operational metrics such as sales trends, labor costs, customer feedback, and service performance
• Communicate operational updates, challenges, and improvement opportunities to senior leadership
Qualifications
• 3-5+ years of management experience in food service, grocery retail, food halls, or hospitality
• Proven experience leading teams, managing schedules, and overseeing daily operations
• Strong customer service orientation with the ability to handle high-volume environments
• Working knowledge of labor laws, safety standards, and regulatory compliance
• Experience interacting with health departments or regulatory agencies preferred
Skills & Competencies
• Strong leadership, communication, and conflict-resolution skills
• Excellent organizational and time-management abilities
• Detail-oriented with a focus on consistency and quality
• Ability to multitask, prioritize, and make sound decisions in fast-paced settings
• Comfortable coaching, disciplining, and developing team members
Work Environment & Schedule
• Full-time, salaried position
• Schedule includes evenings, weekends, and holidays as required by business operations
• Requires extended periods of standing, walking, and active floor supervision
Other Duties
Perform other duties as assigned to support the overall success of the food hall and organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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