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Competitive salary plus benefits

Client Manager - Agency Partnerships

About the role

Are you an experienced media or client professional looking for an opportunity to work with some of the UK's leading agencies and best-loved brands?

We have an exciting opportunity for a Client Manager to join the Asda Media team at Asda House.

As a Client Manager, you will manage relationships with a portfolio of media agencies and their advertiser clients, helping them understand how Asda's customer insight, first-party audiences and media channels can support their marketing objectives.

You will work with agencies to identify opportunities for incremental investment across Asda Media's onsite and offsite proposition. This could include sponsored products, onsite display, programmatic media, connected TV and paid social, supported by Asda's rich first-party customer data.

Working closely with our Commercial, Client, Media, Insight and Operations teams, you will translate agency and advertiser briefs into relevant, insight-led media recommendations. You will support campaigns from initial opportunity through to activation and reporting, ensuring we deliver a high-quality experience for our agency partners and their clients.

You will be responsible for developing your agency relationships, managing your commercial pipeline and delivering against agreed revenue targets. You will also support the wider team in building agency understanding of Asda Media and establishing us as a trusted retail media partner.

Key responsibilities

• Build and manage strong day-to-day relationships with a portfolio of UK media agencies and their advertiser clients.
• Educate agency teams on Asda Media's customer insight, first-party audiences, measurement capabilities and media opportunities.
• Understand agency and advertiser objectives and translate them into relevant, insight-led media recommendations.
• Identify opportunities to secure incremental investment from brand and media budgets beyond traditional supplier or trade funding.
• Develop proposals across Asda Media's onsite and offsite channels, working with specialist teams to create integrated solutions.
• Manage opportunities from initial briefing and proposal development through to campaign handover, activation and reporting.
• Maintain an accurate commercial pipeline and provide clear forecasts against agreed revenue targets.
• Monitor account performance, identify risks and opportunities, and agree appropriate actions with internal and external stakeholders.
• Work collaboratively with Client Assistants and campaign operations teams to ensure activity is briefed accurately and delivered effectively.
• Share campaign results and relevant insights with agency partners, using performance to support future investment.
• Develop knowledge of agency structures, planning cycles and client priorities to identify opportunities at the right time.
• Contribute to agency engagement sessions, presentations, training and wider Asda Media events.
• Support the development of consistent processes and ways of working across agency sales and campaign delivery.
• Keep up to date with developments across retail media, ecommerce, programmatic advertising and the wider agency market.

About You

• Previous experience in a client-facing, account management, media sales, planning or agency role.
• A good understanding of how media agencies plan, buy and measure advertising campaigns.
• Knowledge of digital media channels, ideally including retail media, ecommerce, programmatic display, paid social or connected TV.
• Strong relationship-building and influencing skills, with the confidence to work with a range of internal and external stakeholders.
• Commercially aware, with experience of managing a sales pipeline or contributing towards revenue targets.
• Able to understand client objectives and turn them into clear, relevant media recommendations.
• Strong presentation and communication skills, with the ability to explain media opportunities clearly and confidently.
• Highly organised and able to manage multiple clients, campaigns and deadlines at the same time.
• Comfortable using data and campaign results to identify opportunities and shape recommendations.
• Able to work independently while collaborating effectively across a wider, cross-functional team.
• Comfortable operating in a fast-paced and evolving environment.
• Previous retail media experience would be beneficial but is not essential.

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

• Discretionary company bonus

• Company pension up to 7% matched

• Company Car allowance of 5,700

• 15% colleague discount in store and online

• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.

• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated

• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves