Customer Management Executive Jobs (NOW HIRING)

Position SummaryThe Treasury Management Executive manages and pursues treasury management fee income, deposit growth and product penetration across an assigned portfolio of existing clients. Additionally, the TME I collaborates with commercial relationship managers to develop new business with prospective clients.Duties & ResponsibilitiesManage and actively cross-sell into an existing portfolio of Treasury Management clients to drive treasury and card fee income, deposit growth and product penetration.Work closely with commercial relationship managers to develop new business with prospective clients.Proactively schedule sales calls with assigned clients, as well as attend sales calls scheduled by other line of business partners.Schedule, prepare, attend and manage follow-up from annual Treasury Management client reviews.Prepare treasury and commercial card pricing/profitability models, proposal, presentations and payment cycle reviews.Identify opportunities for merchant services and receivables opportunities within existing and prospective clients and make qualified referrals to FirsTech.Meet regularly with line of business partners to discuss referral business opportunities and market trends.Coordinate and/or provide assistance for RFPs, pitch books and contract negotiation with internal stakeholders.Coordinate product demonstrations for clients.Gather data, processing instructions, documentation and other information required to facilitate new client Treasury Management implementations.Maintain client data in the Customer Relationship Management (CRM) system, including developing account strategies, prioritizing prospects/clients and logging calls.Clearly and accurately communicate complex solutions to clients; suggest products and services that increase efficiency and/or reduce risk of fraud.Assist internal Associates with negotiating contract terms with client.Provide cross-sell referrals to other functional areas within the Bank.Remain current with all Treasury Management products and services as well as regulatory requirements and understand the impact to the Treasury Management function.Complete job assignments in a professional, timely and efficient manner; organize and prioritize work; utilize appropriate technology and service tools for tracking of internal and external requests.Develop and maintain trusted, positive relationships with other Associates, clients and vendors.Represent Busey Bank and the Treasury Management team in a highly professional manner.Maintain confidentiality; adhere to Busey Bank policies and procedures; comply with laws, regulations and industry best practices.Reliable and predictable attendance.Education & ExperienceKnowledge of:Strong oral and written communication skillsStrong sales and customer service skillsAdvanced knowledge of TM products, commercial payments and bankingElectronic business banking platforms and other financial servicesCompliance regulationsAbility to:Multi-task and work independentlyResults oriented with excellent execution and closing capabilitiesSolve problems independently while applying logic and discretionEducation and Training:Requires Bachelor’s degree with emphasis on Finance or Business.4-6 years Treasury Management and/or payment technology sales, with a demonstrated track record of achieving and surpassing quotaCTP certification preferredRequires strong knowledge of Microsoft Office.Compensation and BenefitsSalary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.(Base Pay Range: $90,548 - $110,078/year)Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.Equal OpportunityBusey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.Unsolicited ResumesBusey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails. #J-18808-Ljbffr