ZipRecruiter

Log In

1

Customer Logistics Manager Jobs in Hanover, MD (NOW HIRING)

Roda

Logistics Manager

Rockville, MD · On-site

The Role We are seeking a highly organized and customer-focused Logistics, Detail & Wash ... managing day-to-day logistics for our auto repair operations. This role is responsible for ...

Roda

Logistics Manager

Rockville, MD · On-site

The Role We are seeking a highly organized and customer-focused Logistics, Detail & Wash ... managing day-to-day logistics for our auto repair operations. This role is responsible for ...

Roda

Logistics Manager

Rockville, MD · On-site

$70 - $100/hr

The Role We are seeking a highly organized and customer-focused Logistics, Detail & Wash ... managing day-to-day logistics for our auto repair operations. This role is responsible for ...

Roda

Logistics Manager

Rockville, MD · On-site

The Role We are seeking a highly organized and customer-focused Logistics, Detail & Wash ... managing day-to-day logistics for our auto repair operations. This role is responsible for ...

Tuckernuck

Logistics Manager

Washington, DC · On-site

$95K/yr

Logistics Manager The Logistics Manager is responsible for overseeing inbound inventory flow from ... customer fulfillment. Vendor Returns & Process Development * Support the testing and operational ...

CACI

Logistics Manager

Landover, MD · On-site

$59K - $122K/yr

Job Title: Logistics Manager Job Category: Logistics Time Type: Full time Minimum Clearance ... The CIS program supports our intelligence customer to deliver IT services to conduct its globally ...

Tuckernuck

Logistics Manager

Washington, DC · On-site

$80K - $95K/yr

The Logistics Manager manages the day-to-day logistics team and is responsible for monitoring ... customer fulfillment. Vendor Returns & Process Development * Support the testing and operational ...

CACI International, Inc.

Logistics Manager

Landover, MD · On-site

$59K - $122K/yr

Job Title: Logistics Manager Job Category: Logistics Time Type: Full time Minimum Clearance ... The CIS program supports our intelligence customer to deliver IT services to conduct its globally ...

Tuckernuck

Logistics Manager

Washington, DC · On-site

$80K - $95K/yr

The Logistics Manager manages the day-to-day logistics team and is responsible for monitoring ... customer fulfillment. Vendor Returns & Process Development * Support the testing and operational ...

Tuckernuck

Logistics Manager

Washington, DC · On-site

$80K - $95K/yr

The Logistics Manager manages the day-to-day logistics team and is responsible for monitoring ... customer fulfillment. Vendor Returns & Process Development * Support the testing and operational ...

Tuckernuck, Inc.

Logistics Manager

Washington, DC · On-site

$80 - $95/hr

... customer fulfillment. Vendor Returns & Process Development * Support the testing and operational ... Manage and develop the Logistics team responsible for inbound shipment tracking, purchase order ...

next page

Showing results 1-20

All JobsCustomer Logistics JobsCustomer Logistics Manager JobsCustomer Logistics Manager Jobs in Hanover, MD

Customer Logistics Manager information

See Hanover, MD salary details

$33.5K

$77.9K

$119.2K

How much do customer logistics manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer logistics manager in Hanover, MD is $77,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $115,800.00 per year, depending on experience, location, and employer.

What is a customer logistics manager?

A Customer Logistics Manager is responsible for overseeing the efficient movement, storage, and distribution of goods to meet customer requirements. They act as a liaison between the company and its clients, ensuring that products are delivered on time and in good condition. Their duties often include managing logistics teams, optimizing supply chain operations, resolving delivery issues, and working to improve customer satisfaction. Customer Logistics Managers play a crucial role in coordinating with vendors, transportation providers, and internal departments to ensure seamless logistics operations.

What are the key skills and qualifications needed to thrive as a customer logistics manager?

To excel as a Customer Logistics Manager, you need expertise in supply chain management, logistics operations, and inventory control, usually supported by a relevant bachelor’s degree. Familiarity with ERP systems like SAP, transportation management software, and certifications such as APICS or CSCMP are commonly required. Strong problem-solving abilities, leadership, and effective communication skills set top performers apart in this role. These competencies ensure efficient logistics operations, high customer satisfaction, and smooth coordination across teams and partners.

What are some typical challenges a customer logistics manager faces when coordinating between clients and internal teams?

A Customer Logistics Manager often navigates challenges such as balancing client expectations with operational capabilities, managing last-minute changes in delivery schedules, and ensuring clear communication across departments like warehousing, transportation, and sales. They must be adept at problem-solving and proactive in addressing bottlenecks to maintain service levels. Building strong relationships with both customers and internal teams is key to resolving issues quickly and ensuring seamless logistics operations.

What is the difference between Customer Logistics Manager vs Supply Chain Coordinator?

AspectCustomer Logistics ManagerSupply Chain Coordinator
CredentialsLogistics or supply chain certifications, relevant experienceLogistics or supply chain certifications, entry-level experience
Work EnvironmentCustomer service focus, logistics departments, distribution centersSupply chain departments, warehouses, procurement teams
Employer & Industry UsageRetail, manufacturing, distribution companiesManufacturing, retail, logistics firms
Search & Comparison IntentUnderstanding roles related to customer logistics managementExploring roles in supply chain coordination

The main difference is that a Customer Logistics Manager oversees customer-focused logistics operations, ensuring timely delivery and customer satisfaction. A Supply Chain Coordinator supports broader supply chain activities, including procurement and inventory management. Both roles require logistics knowledge and certifications but differ in scope and focus.

Is a customer logistics manager a stressful job?

A customer logistics manager oversees supply chain operations and customer service, which can involve managing tight deadlines, coordinating with multiple departments, and handling unexpected issues. The role can be stressful during peak periods or when resolving delivery delays, but effective planning and communication skills help manage workload and reduce stress. Overall, stress levels vary based on company size, industry, and individual workload management.

What is the average salary of a customer logistics manager in the US?

The average salary for a customer logistics manager in the US is approximately $70,000 to $85,000 per year, depending on experience, location, and industry. Professionals in this role often require skills in supply chain management, inventory control, and logistics software. Salaries can vary based on company size and certifications such as APICS or CSCP.

What job categories do people searching Customer Logistics Manager jobs in Hanover, MD look for?

The top searched job categories for Customer Logistics Manager jobs in Hanover, MD are:

What cities near Hanover, MD are hiring for Customer Logistics Manager jobs?

Cities near Hanover, MD with the most Customer Logistics Manager job openings:

Customer Logistics Manager jobs near you
Infographic showing various Customer Logistics Manager job openings in Hanover, MD as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 92% In-person, 6% Hybrid, and 2% Remote job distribution, with an average salary of $77,908 per year, or $37.5 per hour.

Logistics Manager

Roda

Rockville, MD • On-site

Full-time

Re-posted yesterday

Job description

About the job

Logistics Manager

Company Overview:

Imagine a world where getting your car serviced was as easy as ordering your groceries. Welcome to Roda, where we are passionate about creating a magical customer experience, saving you time and money. Long gone are the days of waiting in service centers or taking shuttle buses to the metro. We come to you whether you are at home or in the office - giving you one less thing to worry about.

We are a small start-up team located in the greater DMV area. We are looking to hire a Valet Operations Lead to manage day-to-day logistics operations at Roda. The ideal candidate will have a "start-up" mentality, thrive in a fast-paced environment, have demonstrated dispatch, customer service, and or management experience, and get exhilarated when sharing great ideas.

The Role

We are seeking a highly organized and customer-focused Logistics, Detail & Wash Coordinator to oversee vehicle pick-up and drop-off services while managing day-to-day logistics for our auto repair operations. This role is responsible for coordinating valet drivers, scheduling vehicle movements, and supporting a small towing operation to ensure efficient, safe, and timely service for our customers.

Responsibilities

Logistics & Dispatch Coordination

  • Plan and optimize daily routes for valet drivers and towing operations
  • Dispatch drivers and tow operators based on service needs and priority
  • Track vehicle locations and maintain accurate movement logs
  • Coordinate with service advisors and technicians to align vehicle flow with shop capacity
  • Coordinate vehicle staging, parking, and movement to keep operations flowing

Towing Operations Management

  • Oversee a small-scale towing operation, including scheduling and dispatching
  • Ensure proper handling, safety, and compliance with local towing regulations
  • Maintain towing equipment readiness and coordinate basic maintenance/inspections

Team Leadership & Accountability

  • Supervise and support a team of valet drivers, including recruitment, training, performance management, and coaching to ensure efficient daily operations.
  • Lead, schedule, and supervise dispatch and wash teams in a fast-paced environment
  • Set clear productivity expectations and monitor performance metrics
  • Train staff on efficient processes, safety, and quality standards
  • Quickly address workflow issues, delays, or team performance gaps

Operational Performance

  • Ensure a delightful client valet experience, exceeding performance expectations and adhering to service level agreements
  • Track and drive key metrics such as:
  • Trips per day
  • On time percentage
  • Cost per trip
  • Identify inefficiencies and implement process improvements
  • Maintain organized lot flow to support high vehicle volume

Client communication

  • Coordinate and schedule vehicle pick-up and delivery for customers
  • Serve as the primary point of contact for valet service inquiries and updates
  • Ensure timely communication with customers regarding service status and delivery windows
  • Provide great customer service by proactively communicating with clients, responding to requests and resolving any service concerns.

Experience

  • 2+ years' experience in logistics, quality and vendor management, transportation or last mile delivery
  • History of delivering delightful customer experiences
  • History of managing delivery or driver networks
  • Strong quantitative and analytical skills, with the ability to perform data analysis to craft tactical operational recommendations
  • Own transportation network planning and execution supporting growth and expansion strategy
  • Expertise in cost reduction and eliminating the root causes of defects.
  • Strong organizational and time-management skills.
  • Ability to work in a fast-paced environment, make quick decisions, and adapt to service changes.
  • Excellent communication and leadership skills.

Position is Full Time, In Person at one of our locations

Apply