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Customer Insight Analyst Jobs in Dallas, TX (NOW HIRING)

JLL

BI Analyst- Customer Engagement

Dallas, TX

We are seeking a customer-obsessed Insights and Analytics Manager to lead voice of customer (VOC) research and analytics that drive program and product decisions. This individual contributor designs ...

Oldcastle BuildingEnvelope

Sales Analyst

Dallas, TX · On-site

Contribute to continuous improvement loops using data and customer insights Key Skills ... Strong analytical skills with ability to translate data into insights and actions * Experience with ...

Oldcastle BuildingEnvelope

Sales Analyst

Dallas, TX · On-site

Contribute to continuous improvement loops using data and customer insights Key Skills ... Strong analytical skills with ability to translate data into insights and actions * Experience with ...

Galderma

Customer Success Analyst

Fort Worth, TX · On-site

Title: Customer Success Analyst Location: Fort Worth, Texas Job Summary The Customer Success ... Provide reporting and insights to leadership with actionable recommendations. Expected Outcomes:

Galderma

Customer Success Analyst

Fort Worth, TX

Title: Customer Success Analyst Location: Fort Worth, Texas Job Summary The Customer Success ... Provide reporting and insights to leadership with actionable recommendations. Expected Outcomes:

Galderma S.A.

Customer Success Analyst

Fort Worth, TX · On-site

Title: Customer Success Analyst Location: Fort Worth, Texas Job Summary The Customer Success ... Provide reporting and insights to leadership with actionable recommendations. Expected Outcomes:

Abode Tech Zone

Telecom Business Analyst

Dallas, TX · On-site

Utilize advanced data analytics tools to interpret sales data, customer insights, and service performance metrics, providing actionable recommendations to stakeholders. Promotional Strategy:

Abode Tech Zone

Telecom Business Analyst

Dallas, TX · On-site

Utilize advanced data analytics tools to interpret sales data, customer insights, and service performance metrics, providing actionable recommendations to stakeholders. Promotional Strategy:

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Showing results 21-40

All JobsCustomer Insight Analyst JobsCustomer Insight Analyst Jobs in Dallas, TX

Customer Insight Analyst information

See Dallas, TX salary details

$39.2K

$64.5K

$85.4K

How much do customer insight analyst jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer insight analyst in Dallas, TX is $64,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $84,400.00 per year, depending on experience, location, and employer.

What does a customer insight analyst do?

A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.

What is the difference between Customer Insight Analyst vs Market Research Analyst?

AspectCustomer Insight AnalystMarket Research Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; often certifications in data analysisBachelor's in Marketing, Business, or related field; certifications in research methods
Work EnvironmentData-driven teams within marketing or customer experience departmentsResearch firms or corporate marketing departments
Employer & Industry UsageRetail, e-commerce, finance, and service industries focusing on customer behaviorConsumer goods, advertising, and consulting firms analyzing market trends
Search & Comparison IntentUnderstanding customer behavior and preferencesAnalyzing market trends and consumer demand

The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.

How to become a customer insight analyst?

To become a customer insight analyst, typically a bachelor's degree in marketing, business, statistics, or a related field is required. Developing skills in data analysis, market research, and tools like Excel, SQL, or Tableau is essential. Gaining experience through internships or entry-level roles in data analysis or market research can also help build relevant expertise.

How does a customer insight analyst collaborate with other departments?

Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.

What do you need to be a customer insight analyst?

To become a customer insight analyst, candidates typically need a bachelor's degree in marketing, business, statistics, or a related field. Strong analytical skills, experience with data analysis tools like Excel, SQL, or Tableau, and the ability to interpret customer data are essential for this role.

What skills and qualifications are needed to be a customer insight analyst?

To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.
What are popular job titles related to Customer Insight Analyst jobs in Dallas, TX? For Customer Insight Analyst jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Customer Insight Analyst jobs in Dallas, TX look for? The top searched job categories for Customer Insight Analyst jobs in Dallas, TX are:
Customer Insight Analyst jobs near you
Infographic showing various Customer Insight Analyst job openings in Dallas, TX as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $64,542 per year, or $31 per hour.

Senior Analyst, Strategic Operations & Insights

Salesforce

Dallas, TX • On-site

Full-time

Re-posted 3 days ago

Salesforce rating

8.1

Company rating: 8.1 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

112th of 244 rated software companies

Job description

Job Summary:
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. As a Senior Analyst in Strategic Operations & Insights, you'll analyze large-scale datasets to provide actionable insights, build executive visualizations, and drive strategic decision-making at the highest levels of the organization.
Responsibilities:
• Uncover patterns and insights — Analyze large-scale Salesforce datasets to identify trends and surface the "so what" behind the numbers, delivering data-backed recommendations that drive action.
• Build executive-ready visualizations — Design and maintain sophisticated Tableau dashboards that give employees and leaders at-a-glance clarity on business health and operational performance.
• Communicate impact — Synthesize metrics into polished reports and presentations, translating technical findings into clear narratives that drive alignment and strategic decision-making.
• Maintain reliable data pipelines — Build and manage connections between Salesforce systems and tools like Snowflake to ensure automated, accurate, and scalable reporting.
• Accelerate analysis with AI — Leverage AI tools to streamline data aggregation, analysis, and reporting, staying ahead of emerging capabilities in a team focused on AI transformation.
• Drive operational improvements — Go beyond analysis to identify process gaps, propose improvements, and act as a proactive consultant to the broader OEAIT team.
• Collaborate cross-functionally — Partner with Subject Matter Experts and stakeholders across Salesforce to ensure data integrity, usability, and alignment with organizational goals.
Qualifications:
Required:
• 3–5+ years of experience analyzing large-scale datasets to drive operational impact and strategic initiatives.
• Advanced Tableau skills, with a demonstrated ability to design complex dashboards and visualizations that make data accessible for both employees and senior executives.
• Experience building and maintaining data pipelines (e.g., connecting Snowflake or similar systems of record) to support automated, accurate, and scalable reporting.
• Demonstrated experience using AI tools to accelerate data aggregation, analysis, and reporting workflows.
• Strong data storytelling skills — the ability to translate technical findings and complex datasets into clear, actionable recommendations for diverse audiences.
• Excellent verbal and written communication skills, with experience presenting findings to stakeholders at all levels.
Preferred:
• Proficiency in Salesforce products and data architecture, with strong SQL skills for data extraction and manipulation.
• Professional certification(s) in Data Visualization or Data Analytics.
• Experience preparing and delivering high-stakes presentations to senior leadership under tight deadlines.
• Comfort working in ambiguous environments where priorities can shift quickly — you adapt without losing momentum.
• A track record of partnering across diverse teams to champion data integrity and usability at scale.
Company:
Salesforce is a cloud-based software company that provides customer relationship management software and applications. Founded in 1999, the company is headquartered in San Francisco, USA, with a team of 10001+ employees. The company is currently Late Stage.

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