Customer Insight Analyst Jobs in Columbus, OH (NOW HIRING)

Are you ready to make a significant impact across the Consumer & Community Banking finance organization? Join our Consumer & Community Banking Treasury Analytics team and play a pivotal role in leading innovative treasury deposit analysis! This is your chance to empower streamlined and intelligence driven perspectives influencing Consumer & Community Banking Treasury and contributing to high-profile decision making on both core and topical challenges. 

As a Treasury Analytics Lead within Consumer and Community Banking Treasury, you will collaborate across the organization with key partners in Treasury, Data, Deposit Analytics, and Finance to advance our interest rate risk and liquidity frameworks. You will curate and enhance analytical and intelligence processes that support a retail deposit portfolio exceeding $1 trillion.

Job Responsibilities: 

• Lead Deposit Insights: Analyze deposit performance across key client segments, becoming a subject matter expert on cross-business impacts and the related impact on deposit liquidity helping inform strategies for our fortress balance sheet.
• Drive Customer Analytics: Examine customer segmentation and trends that will empower a client driven approach to our portfolio analytics. Your input will contribute to supporting high-profile decision making both on core and topical challenges as well as support a transformational view of our portfolio characteristics. 
• Collaborate & Connect: Build and nurture relationships across the firm, influencing colleagues at all levels. Serve as an internal consultant, tackling major business challenges and ensuring timely delivery in a dynamic, high-stakes environment.
• Accelerate Intelligence: Leverage existing tools and cutting-edge technologies to create repeatable processes for intelligence generation, driving efficiency, reducing errors, and maximizing speed to actionable insights.
• Master Communication: Hone your skills in delivering high-impact, well-structured analytics. Support the team's analytical perspectives with finance and non-finance audiences alike, sharing compelling messages with our senior leaders
• Grow Talent: Attract, retain, and develop talented associates, fostering a culture of excellence and continuous professional development within the team
• Treasury Analytics: Gain unparallel exposure to core finance and banking skills, including interest rate risk, capital, liquidity, transfer pricing, and strategic analytics, exploring a wide range of elements of our fortress balance sheet

Required qualifications, capabilities and skills

• 8+ years of full-time work experience in data analytics, ideally in financial services, investment banking, consulting or strategy
• Experience with business intelligence analytic and data wrangling tools such a Python, SAS, and SQL
• Excellent communication skills both verbal and written, with experience in debating complex concepts with key stakeholders and writing of impactful presentations 
• Relevant knowledge in at least one of the team's key content areas (e.g., deposit customer analytics, regulatory stress testing frameworks (LCR, RLAP, RLEN, etc.), deposit pricing, transfer pricing, corporate finance) 
• Quantitatively focused undergraduate and/or graduate degree or other demonstrated quantitative and analytical ability
• Demonstrated ability to pick up complex concepts quickly, understand the underlying business context of data, analyze problems, apply quantitative analytical approaches and work well in cross-functional teams

• You will be self-motivated, thrive in a fast-paced environment, and have passion and intellectual curiosity to find and capture business value

Preferred Qualifications:

• The ideal candidate will be highly self-motivated, thrive in a dynamic environment with shifting priorities, and have passion and intellectual curiosity to find and capture business value
• Familiarity with Hyperion Essbase, Dodeca, PitchPro, Tableau and relational data structures 

• Intermediate Excel use including structured process to prototype and solution analysis which is easy to follow

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans