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Customer Insight Analyst Jobs in Atlanta, GA (NOW HIRING)

PrizePicks

Product Analyst

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you have: * 2- 4 years of experience in analytics in a customer insights, marketing-adjacent, e-commerce, or B2C environment. * Proficiency in SQL for moderately complex queries, including JOINs ...

NICE

Senior Product Manager

Atlanta, GA · On-site

$121K - $160K/yr

The Senior Product Manager owns the strategy, roadmap, and prototype-driven discovery for their area of the Analytics Platform. They move from customer insight to working, validated prototypes ...

Nice Inc.

Senior Product Manager

Atlanta, GA

$121K - $160K/yr

The Senior Product Manager owns the strategy, roadmap, and prototype-driven discovery for their area of the Analytics Platform. They move from customer insight to working, validated prototypes ...

Hirebridge

Senior Commercial Strategy Analyst

Alpharetta, GA · On-site

$120 - $180/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Directors and Regional teams to collect market intelligence and customer insights. Support pricing initiatives through market analysis and scenario modeling. Assist with customer profitability ...

VML

Associate Director, CRM Analytics

Atlanta, GA · On-site

As an Associate Director, CRM Analytics, you will help lead measurement, reporting, testing, and insight development for customer marketing programs across CRM channels. This role is ideal for ...

Fluence

Senior Analyst, Supply Market Insights

Alpharetta, GA · On-site

$85K - $113K/yr

... insight generationto interpret complex and fast-moving supply markets.This role reports to the ... Customer and project feedback * Collaboration & Leadership * Partner cross-functionally withProduct ...

Seek Now

Product Science Manager

Atlanta, GA · On-site

... and customer insight generation. • Establish and champion AI best practices across the product organization, ensuring outputs (e.g., AI-generated PRDs, analyses, or insights) are accurate ...

HD Supply

Senior Personalization Analyst

Atlanta, GA · On-site

$84K - $112K/yr

... performance analysis, or related domains. * Proven experience designing and executing complex ... Acts as a subject matter expert, translating complex customer insights into scalable testing and ...

Procure Analytics

Operations Analyst

Atlanta, GA

Ability to synthesize data into clear insights and actionable recommendations, not just summaries ... Familiarity with CRM platforms (e.g., Salesforce) Advanced Excel capabilities (e.g., macros, Power ...

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All JobsCustomer Insight Analyst JobsCustomer Insight Analyst Jobs in Atlanta, GA

Customer Insight Analyst information

What does a customer insight analyst do?

A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.

What is the difference between Customer Insight Analyst vs Market Research Analyst?

AspectCustomer Insight AnalystMarket Research Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; often certifications in data analysisBachelor's in Marketing, Business, or related field; certifications in research methods
Work EnvironmentData-driven teams within marketing or customer experience departmentsResearch firms or corporate marketing departments
Employer & Industry UsageRetail, e-commerce, finance, and service industries focusing on customer behaviorConsumer goods, advertising, and consulting firms analyzing market trends
Search & Comparison IntentUnderstanding customer behavior and preferencesAnalyzing market trends and consumer demand

The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.

How to become a customer insight analyst?

To become a customer insight analyst, typically a bachelor's degree in marketing, business, statistics, or a related field is required. Developing skills in data analysis, market research, and tools like Excel, SQL, or Tableau is essential. Gaining experience through internships or entry-level roles in data analysis or market research can also help build relevant expertise.

How does a customer insight analyst collaborate with other departments?

Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.

What do you need to be a customer insight analyst?

To become a customer insight analyst, candidates typically need a bachelor's degree in marketing, business, statistics, or a related field. Strong analytical skills, experience with data analysis tools like Excel, SQL, or Tableau, and the ability to interpret customer data are essential for this role.

What skills and qualifications are needed to be a customer insight analyst?

To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.

What are the most commonly searched types of Customer Insight Analyst jobs in Atlanta, GA?

The most popular types of Customer Insight Analyst jobs in Atlanta, GA are:

What are popular job titles related to Customer Insight Analyst jobs in Atlanta, GA?

For Customer Insight Analyst jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Insight Analyst jobs in Atlanta, GA look for?

The top searched job categories for Customer Insight Analyst jobs in Atlanta, GA are:

Customer Insight Analyst jobs near you
Infographic showing various Customer Insight Analyst job openings in Atlanta, GA as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Product Analyst

PrizePicks

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 550 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together?
We're looking for a Product Analyst to deliver data-driven insights that help product teams make confident, evidence-based decisions. In this role, you will own end-to-end analyses independently, build dashboards that track product health, and execute experiments that inform the roadmap. You'll be a reliable analytical partner to Product, Engineering, and Design - translating data into clear stories that drive action.
What you'll do:
  • Partner with Product Managers, Engineers, and Design and UXR to define success metrics and identify opportunities to drive user growth, engagement, and retention
  • Own end-to-end analyses for well-scoped product initiatives, delivering insights that directly inform product decisions.
  • Execute experiment analyses (A/B tests, MAB, etc.) using established frameworks - properly interpreting statistical outputs, identifying issues such as sample ratio mismatch or insufficient power, and clearly communicating results to stakeholders.
  • Build and maintain dashboards and reports that support self-service insights across the team.
  • Develop data-driven narratives to communicate findings to both technical and non-technical audiences, translating data into actionable recommendations.
  • Analyze user behavior through quantitative methods, including funnels, cohorts, and user segments, to uncover patterns and opportunities
  • Collaborate with Data Engineering and Product teams to identify event instrumentation needs and improve data quality and event reliability.
  • Leverage AI tools and assistants to accelerate and improve the quality of analytical work - from query generation and data exploration to summarizing findings and drafting communications.
  • Contribute to a culture of experimentation, statistical rigor, and continuous learning within the analytics organization.
What you have:
  • 2- 4 years of experience in analytics in a customer insights, marketing-adjacent, e-commerce, or B2C environment.
  • Proficiency in SQL for moderately complex queries, including JOINs, subqueries, and basic CTEs; BigQuery experience a plus.
  • Familiarity with Python or R for data manipulation and basic analysis, with the ability to grow independence over time.
  • Experience designing and analyzing A/B tests - correctly interpreting p-values, confidence intervals, and common pitfalls
  • Working knowledge of product analytics platforms such as Amplitude, Mixpanel, or similar; comfortable running exploratory analyses and building basic funnels, cohorts, and user segments.
  • Solid statistical foundation, including hypothesis testing, confidence intervals, correlation vs. causation, and common statistical pitfalls.
  • Ability to create clear, accurate visualizations and build functional dashboards for team use.
  • Comfort using AI tools (e.g., ChatGPT, Claude, Claude Code, Codex, etc.) to augment analytical workflows - writing and debugging code, exploring data faster, and communicating findings more clearly.
  • Professional written and verbal communication skills, with the ability to present findings clearly to immediate stakeholders (PM, Engineering) and explain technical concepts to non-technical audiences.
  • Proactive communicator who manages expectations on their own work and builds trust with cross-functional partners.
What makes you stand out:
  • Experience in a consumer-facing tech or B2C app environment (Fantasy, FinTech, or gaming a plus).
  • Familiarity with experimentation platforms and modern data stacks.
  • Exposure to event taxonomy design or tracking plan concepts.
  • Demonstrated ability to apply AI tools to meaningfully improve analytical output or efficiency.
Where you'll live:
  • This is a hybrid position based at our PrizePicks headquarters in Atlanta, GA. #LI-Hybrid

Benefits you'll receive:
In addition to your great compensation package, full-time employees will be eligible for the following perks:
  • Company-subsidized medical, dental, & vision plans
  • 401(k) plan with company match
  • Annual bonus
  • Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
  • Generous paid leave programs, including 16-week paid parental leave and disability benefits
  • Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
  • Company-wide in-person events and team outings
  • Lifestyle enhancement program
  • Company equipment provided (Windows & Mac options)
  • Annual performance reviews with opportunities for growth and career development

You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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