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Customer Experience Jobs in Oregon (NOW HIRING)

Zocdoc

Specialist, Customer Experience

OR · On-site +1

$17 - $22.50/hr

As a Specialist, Customer Experience at Zocdoc, you will embody our core values in all interactions, working diligently to deliver exceptional customer service to our provider accounts. You'll be ...

Tjx

Customer Experience Supervisor

Tualatin, OR · On-site

$16.95 - $17.45/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

TJX Companies

Customer Experience Coordinator

Hillsboro, OR · On-site

$16.95 - $17.45/hr

Leads the frontline to promote a Highly-Satisfied customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline ...

Tjx

Customer Experience Coordinator

Albany, OR

$16.55 - $17.05/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

TJX Companies

Customer Experience Supervisor

Tualatin, OR · On-site

$16.95 - $17.45/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

Quince

Customer Experience Team Manager

OR · Remote

$75K - $95K/yr

Customer Experience Team Manager We are seeking a Customer Experience Team Manager to join our growing team. This is a hands-on, people-first leadership role responsible for building and scaling high ...

Tjx

PT Customer Experience Coordinator

Eugene, OR · On-site

$16.50 - $17/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

Climate First Bank

Director of Customer Experience

OR · On-site +1

Director of Customer Experience We're seeking an SVP, Director of Customer Experience to lead the design, buildout, and leadership of a fully remote customer support department developed from the ...

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Showing results 21-40

All JobsCustomer Experience JobsCustomer Experience Jobs in Oregon

Customer Experience information

See Oregon salary details

$10

$19

$28

How much do customer experience jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer experience in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is customer experience?

Customer Experience (CX) refers to the overall perception and feelings that customers have about a business throughout their entire journey, from initial contact to post-purchase support. It encompasses every interaction a customer has with a company, including its products, services, and employees. Improving customer experience is crucial for building customer loyalty, increasing satisfaction, and driving business growth. Companies focus on understanding customer needs, resolving issues efficiently, and providing positive, memorable interactions.

How does a customer experience professional typically collaborate with other departments to improve overall customer satisfaction?

Customer Experience professionals regularly work with teams such as sales, product development, marketing, and support to identify and resolve customer pain points. They act as the voice of the customer, sharing insights gathered from feedback and data analytics to help refine products and services. This role often involves facilitating cross-departmental meetings, developing customer journey maps, and working closely with stakeholders to implement customer-centric improvements. Effective collaboration is key to ensuring a consistent and high-quality customer experience across all touchpoints.

What are the key skills and qualifications needed to thrive as a customer experience professional, and why are they important?

To thrive as a Customer Experience professional, you need strong problem-solving abilities, customer service expertise, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and data analytics software is typically necessary. Outstanding communication, empathy, and adaptability help professionals build rapport and respond effectively to diverse customer needs. These skills and qualities are crucial to ensuring positive customer interactions, fostering loyalty, and driving business growth.

What is the difference between Customer Experience vs Customer Service?

AspectCustomer ExperienceCustomer Service
FocusOverall customer journey and brand perceptionImmediate support and problem resolution
ScopeBroader, includes marketing, product, and post-sale interactionsSpecific interactions, often reactive
SkillsStrategic thinking, analytics, communicationCommunication, problem-solving, empathy
Work EnvironmentCross-departmental, often involves planning and analysisFrontline, direct customer interaction

Customer Experience focuses on the entire customer journey and brand perception, involving strategic planning across multiple departments. Customer Service, on the other hand, emphasizes direct, reactive support to resolve customer issues. Both roles are essential but differ in scope and focus, with Customer Experience being broader and more strategic.

What are customer experience jobs?

Customer experience jobs involve roles focused on improving how customers interact with a company's products or services. These roles often include customer service representatives, experience managers, and user experience designers, requiring skills in communication, problem-solving, and familiarity with customer feedback tools. They aim to enhance customer satisfaction and loyalty through direct engagement and strategic improvements.

What is a customer experience job role?

A customer experience job role involves managing and improving the interactions customers have with a company, ensuring satisfaction and loyalty. These roles often include customer service, user experience design, and support, requiring strong communication skills and familiarity with customer feedback tools. The goal is to create positive, seamless experiences that meet customer needs and expectations.

What are the most commonly searched types of Customer Experience jobs in Oregon?

The most popular types of Customer Experience jobs in Oregon are:

What cities in Oregon are hiring for Customer Experience jobs?

Cities in Oregon with the most Customer Experience job openings:

Customer Experience jobs near you
Infographic showing various Customer Experience job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Specialist, Customer Experience

OR • On-site, Remote

Zocdoc
Internet Websites and Web Search Portals • 501 - 1,000 employees
Learn more about Zocdocexternal

$17 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Your Impact on our mission:

As a Specialist, Customer Experience at Zocdoc, you will embody our core values in all interactions, working diligently to deliver exceptional customer service to our provider accounts. You'll be evaluated on your ability to upsell features and offer tailored solutions to our customers. You will play a vital role in fostering authentic connections, inspiring engagement, and ensuring that healthcare providers can easily access the benefits of Zocdoc's platform through calls, emails, and chat.

You'll enjoy this role if you are...

  • Super-positive and empathetic: you see the best in people and know how to bring it out 
  • A team player, who enjoys working in a highly collaborative (and extremely fun!) team environment   
  • Passionate about bringing solutions to providers
  • Excited to learn new techniques and systems

Your day to day is...

  • Providing best-in-class customer service experiences to our healthcare provider partners through calls, emails, and chat, proactively upsell features, and make it easy for customers to utilize Zocdoc's services effectively
  • Seeking opportunities to make using Zocdoc easy for our providers through multiple channels, streamlining their interactions and improving their overall experience
  •  Acting as the voice of Zocdoc, treating each interaction as a chance to create lasting positive impressions, offer proactive solutions,  and humanize the connection between our product and our users. Resolving issues promptly and effectively
  • Developing a deep understanding of Zocdoc's platform and services, inspiring engagement by demonstrating the value we bring to our users through multiple support channels
  • Maintaining accurate records of all interactions, ensuring that our commitment to making healthcare easy is consistently upheld, regardless of the communication method

You'd be successful in this role if you have....

  • Excellent communication and interpersonal skills, both in verbal and written form
  • Customer service experience, preferably in a healthcare or technology-related field
  • Strong problem-solving abilities and adaptability in a fast-paced environment
  • Exceptional organizational skills and attention to detail
  • Dedication to delivering best-in-class customer service and promoting Zocdoc's mission

Benefits: 

  • Flexible work environment
  • Competitive PTO
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • 401(k) with employer funded match
  • Corporate wellness program with Wellhub
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive paid parental leave and fertility/family planning reimbursement
  • Cell phone reimbursement
  • Employee Resource Groups and ZocClubs to promote shared community and belonging
  • Great Place to Work Certified
ZocDoc logo

About ZocDoc

Sourced by ZipRecruiter

Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences, and contributors make our community and our platform better. We're an equal-opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

Industry

Internet websites and web search portals

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

2007

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