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Customer Experience & Sales Concierge

$15.75 - $20.50/hr

Customer Experience & Sales Concierge (Remote) Hybrid Customer Experience / Sales Concierge / Product Specialist About the Company We are a rapidly growing North American consumer sports and wellness ...

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Customer Experience Sales Associate information

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How much do customer experience sales associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer experience sales associate in the United States is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $29.33 per hour, depending on experience, location, and employer.

What is a customer experience sales associate?

Customer Experience Sales Associates are professionals who interact directly with customers to facilitate sales while ensuring a positive and satisfying experience. They provide product information, address questions or concerns, and help customers find solutions that best meet their needs. In addition to processing transactions, they often gather feedback to improve service quality and build long-term customer loyalty. Their role blends sales responsibilities with a focus on delivering exceptional customer service.

What are the key skills and qualifications needed to thrive as a customer experience sales associate?

To thrive as a Customer Experience Sales Associate, you need strong interpersonal skills, sales acumen, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, CRM software, and basic digital communication tools is typically required. Excellent communication, active listening, and problem-solving abilities help you build rapport and resolve customer issues effectively. These skills ensure exceptional service, drive sales performance, and foster customer loyalty in a competitive retail environment.

What are some common challenges faced by customer experience sales associates, and how can they be overcome?

Customer Experience Sales Associates often face challenges such as managing high customer expectations, handling difficult interactions, and balancing sales targets with exceptional service. To overcome these, it's important to develop strong communication and problem-solving skills, stay updated on product knowledge, and practice empathy during customer interactions. Regular training and support from team leaders can also help associates navigate tough situations and improve overall performance.

What is the difference between Customer Experience Sales Associate vs Customer Service Representative?

AspectCustomer Experience Sales AssociateCustomer Service Representative
Primary FocusDriving sales through customer engagement and experienceHandling customer inquiries and resolving issues
Required SkillsSales techniques, product knowledge, communicationCommunication, problem-solving, patience
Work EnvironmentRetail stores, showrooms, or online platformsCall centers, retail stores, or service desks
Common CertificationsSales certifications, customer service trainingCustomer service certifications, communication courses

While both roles involve interacting with customers, the Customer Experience Sales Associate primarily focuses on increasing sales and enhancing the customer experience, whereas the Customer Service Representative concentrates on resolving customer issues and providing support. Understanding these differences helps in choosing the right career path or job search focus.

Is a customer experience sales associate a good job?

A customer experience sales associate role involves engaging with customers to improve satisfaction and drive sales, often requiring strong communication and interpersonal skills. The job can offer flexible hours, commission-based pay, and opportunities for advancement, making it suitable for those interested in sales and customer service. Job satisfaction depends on individual preferences and performance, but it can be a good entry-level position in retail or sales environments.

What cities are hiring for Customer Experience Sales Associate jobs?

Cities with the most Customer Experience Sales Associate job openings:

What states have the most Customer Experience Sales Associate jobs?

States with the most job openings for Customer Experience Sales Associate jobs include:

What are popular job titles related to Customer Experience Sales Associate jobs?

For Customer Experience Sales Associate jobs, the most frequently searched job titles are:

Customer Experience Sales Associate jobs near you

Customer Experience & Sales Associate

Carol Stream, IL • On-site

WashU Carwash
See more jobs at WashU Carwashexternal

$15 - $20/hr

Full-time, Part-time

Re-posted 28 days ago

Key responsibilities

  • Welcome customers, explain wash options, memberships, promotions, and pricing

  • Process purchases and guide vehicles safely into the wash tunnel

  • Monitor wash operations, keep the facility clean and organized, and assist with site maintenance

Job description

Customer Experience & Sales Associate - WashU Car Wash

Location: Carol Stream, IL
Employment Type: Full-Time or Part-Time
Pay: $15-$16 per hour, plus uncapped commission (top performers regularly earn $20+ per hour)

Why Join WashU?

Looking for a job where you stay active, meet new people, and earn extra money through performance? WashU Car Wash is growing, and we're looking for energetic team members who enjoy helping customers and working outdoors.

Whether you're searching for a flexible part-time position or a full-time opportunity with room to grow, you'll be part of a team that values great attitudes, strong work ethic, and excellent customer experiences.

What We Offer
  • Flexible scheduling with 20-40 hours available
  • Competitive hourly pay plus uncapped sales commission
  • Free unlimited car washes
  • Paid, hands-on training
  • Opportunities for advancement as we continue to expand
What You'll Do

As a Customer Experience & Sales Associate, you'll be one of the first people our guests meet. You'll help customers choose the wash package that best fits their needs, introduce them to our Unlimited Wash Club, and make sure every visit is friendly, efficient, and enjoyable.

Your day may include:

  • Welcoming customers and creating a positive first impression
  • Explaining wash options, memberships, promotions, and pricing
  • Recommending Unlimited Wash Club memberships to maximize customer value
  • Processing purchases using cash and card payment systems
  • Guiding vehicles safely into the wash tunnel
  • Monitoring wash operations to help deliver a quality experience
  • Keeping vacuum areas, tunnels, and customer spaces clean and organized
  • Completing routine cleaning and general site maintenance
  • Working alongside teammates to maintain a safe, efficient operation
  • Resolving customer concerns with professionalism and a positive attitude
What We're Looking For

Successful candidates typically have:

  • A friendly, outgoing personality and confidence talking with customers
  • A willingness to learn sales techniques and meet performance goals
  • Dependability and a strong attendance record
  • The ability to multitask in a fast-moving environment
  • Comfort working outdoors in various weather conditions
  • The ability to stand, walk, bend, lift, and perform physical tasks throughout the shift
  • Availability to work weekends and holidays as business needs require

Previous customer service, retail, hospitality, restaurant, or sales experience is helpful, but it is not required. If you're motivated to learn, we'll provide the training you need to succeed.

About WashU Car Wash

WashU Car Wash provides a fast, convenient, and high-quality express wash experience. Since opening our first location in Illinois, we've continued to grow by combining industry-leading equipment, environmentally conscious practices, and outstanding customer service. Our goal is simple: help every customer leave with a cleaner car and a better day.

This description outlines the general nature of the position and is not intended to include every responsibility. Job duties may be modified or expanded based on business needs.