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Customer Care Sales Associate Jobs (NOW HIRING)

Cable One, Inc.

Customer Care & Sales Advisor

El Campo, TX · On-site

$15.48 - $16.98/hr

As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our ... Benefits Cable One values the contributions of our associates and offers an excellent benefits ...

IGS Energy

The Manager, Customer Care & Sales Enablement is responsible for translating SCANA Energy's business strategy, sales and customer experience goals, and operational priorities into practical learning ...

Cable One

Customer Care & Sales Advisor I

Emporia, KS · On-site

As Customer Care and Sales Advisor, I, you'll be the supportive voice and solutions partner for our ... Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and ...

Cableone

Customer Care & Sales Advisor I

Joplin, MO · On-site

As Customer Care and Sales Advisor, I, you'll be the supportive voice and solutions partner for our ... Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and ...

Cable One

Customer Care & Sales Advisor I

Parsons, KS · On-site

As Customer Care and Sales Advisor, I, you'll be the supportive voice and solutions partner for our ... Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and ...

Cable One

Customer Care & Sales Advisor I

Sherman, TX · On-site

As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our ... Benefits Cable One values the contributions of our associates and offers an excellent benefits ...

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How much do customer care sales associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer care sales associate in the United States is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $29.33 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Sales Associate vs Customer Service Representative?

AspectCustomer Care Sales AssociateCustomer Service Representative
Primary FocusSales and customer engagementIssue resolution and support
Required SkillsCommunication, sales techniques, product knowledgeCommunication, problem-solving, patience
Work EnvironmentRetail, call centers, direct salesCall centers, support desks, retail
Common CertificationsSales certifications, product trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, a Customer Care Sales Associate primarily focuses on sales and promoting products, whereas a Customer Service Representative concentrates on resolving customer issues and providing support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is remote customer care sales associate a stressful job?

A remote customer care sales associate role can be stressful due to high call volumes, meeting sales targets, and managing customer concerns. Success often depends on strong communication skills, patience, and the ability to handle challenging interactions in a fast-paced environment.

What do customer care sales associates do?

Customer care sales associates assist customers by answering questions, providing product or service information, and helping to resolve issues. They often engage in upselling or cross-selling to meet sales targets and use communication tools like phone, email, or chat to interact with clients in a retail or call center environment.

What does a customer care sales associate do?

A customer care sales associate assists customers by answering questions, providing product or service information, and resolving issues to ensure satisfaction. They often engage in upselling or cross-selling to meet sales targets and use communication skills and sales tools to support customer needs in a retail or service environment.

What cities are hiring for Customer Care Sales Associate jobs?

Cities with the most Customer Care Sales Associate job openings:

What states have the most Customer Care Sales Associate jobs?

States with the most job openings for Customer Care Sales Associate jobs include:

What are popular job titles related to Customer Care Sales Associate jobs?

For Customer Care Sales Associate jobs, the most frequently searched job titles are:

Customer Care Sales Associate jobs near you

Customer Care & Sales Associate

West Allis, WI • On-site

Good Feet Midwest
See more jobs at Good Feet Midwestexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Customer Care & Sales Associate
At Good Feet Midwest, we believe everyone deserves to live life without limits caused by foot, knee, hip, or back pain. As part of our mission, we provide personally fitted arch supports that help customers find comfort, balance, and long-term relief. The Customer Care & Sales Associate plays a vital role in supporting that mission by serving as a trusted guide for our customers - ensuring they feel heard, supported, and confident in their journey to a healthier, more active lifestyle.
This position is more than a call center role. It’s about building meaningful connections, restoring trust, and creating solutions that empower people to get back to living the life they love.
After training, this role has the potential to become a hybrid role.  Bilingual applicants encouraged to apply!
Ideal candidates will have experience combining empathetic listening with consultative sales to help customers feel understood, supported, and confident in their next steps.  Bilingual candidates are strongly encouraged to apply and are highly valued on our team.
Benefits:
At Good Feet Midwest, we believe in caring for the whole employee and offer the following benefits:
  • Competitive salary and bonus structure 
  • Average Pay: 45,000.00-75,000.00+ based on an hourly rate, commission, and bonus.
  • Paid training and onboarding with continuous development programs 
  • High-growth retailer with ample opportunities for advancement   
  • Medical, Dental, and Vision insurance – 1st of the month after 30 days of employment  
  • Competitive PTO program with several paid Holidays  
  • 401K with a company match 
  • Exclusive Member Deals 
  • Financial Wellness Program 
  • Flexible Spending Accounts (FSA) for medical expenses and Dependent Care FSA
  • Voluntary Benefits including: Life Insurance and Accidental Death & Dismemberment (AD&D), Short-Term and Long-Term Disability coverage, Critical Illness Insurance, Hospital Indemnity Insurance, Accident Insurance, Legal Insurance (MetLaw), Whole Life Insurance with Long-Term Care Rider
  • Cancer Advocate Plus Program – personalized cancer management and screening resources

Core Responsibilities:
Queue Call Handling
  • Manage inbound call queues with a focus on sales conversion, retention, and first-call resolution.
  • Provide personalized product recommendations and schedule in-store appointments to help customers get the support they need.
  • Serve as the first point of contact for questions about products, services, or procedures.
  • Contribute to the development of training materials, scripts, and SOPs.
Consumer Follow-Up
  • Conduct timely follow-up with customers after initial inquiries, escalations, or complaints.
  • Ensure concerns have been fully addressed and satisfaction has been restored.
  • Rebuild trust with at-risk or dissatisfied customers to strengthen retention.
  • Provide real-time peer support during or after customer interactions.
Lead Follow-Up & Sales Conversion
  • Engage warm leads via phone, email, or CRM to book in-store consultations to drive sales.
  • Apply consultative selling to educate prospects on how Good Feet supports can improve their daily lives.
  • Document and track all interactions in Salesforce and Appointedd.
Store Maintenance in Salesforce & Appointedd
  • Keep store information, services, and promotions current across platforms.
  • Ensure accurate scheduling and synchronization of appointments.
  • Monitor online reviews and questions, responding with professionalism and empathy that reflects our brand voice.
Customer Issue Resolution & Dispute Management
  • Investigate and resolve customer complaints received through channels such as BBB, Attorney General, or corporate escalations.
  • Work cross-functionally with leadership and compliance to resolve high-impact concerns.
  • Document resolutions thoroughly in Salesforce.
Operational Support
  • Assist with daily call center workflow, including escalations and shift coverage.
  • Track and report performance metrics to the Team Manager.
  • Promote a supportive and motivated team culture.
  • Recommend process improvements that enhance efficiency and customer experience.
Product & Process Expertise
  • Maintain deep knowledge of our products, promotions, and policies.
  • Guide customers through complex issues with patience and clarity.
  • Translate technical details into simple, actionable steps that help customers feel supported.
Email Box Management
  • Monitor, respond, and escalate messages from the public inbox.
  • Ensure timely follow-up and accurate documentation of all correspondence.

Key Skills & Qualifications
  • Excellent communication and de-escalation skills.
  • Ability to navigate sensitive conversations with empathy and professionalism.
  • Strong knowledge of CRM platforms (Salesforce and Appointedd).
  • Highly organized, detail-oriented, and solution-focused.
  • Proven success in sales, retention, and or customer service.
  • Ability to multi-task while remaining calm under pressure.
  • Passionate about improving people’s quality of life through Good Feet’s mission.

Performance Indicators
  • Resolution of escalated complaints with restored customer trust.
  • Lead follow-up conversion rate into appointments and sales.
  • Retention of at-risk customers.
  • Quality and efficiency of call handling.
  • Accuracy of store updates in CRM systems.

Schedule & Availability
This is a full‑time position (40 hours per week). Work schedule will vary based on business needs. Candidates must be available Monday–Friday between 8:00 a.m. and 7:00 p.m., Saturday from 7:00 a.m. to 5:00 p.m., and Sunday from 8:00 a.m. to 5:00 p.m.
At Good Feet Midwest, your work directly impacts people’s health and happiness. By listening, problem-solving, and guiding customers toward lasting support solutions, you’ll help them get back to the life they love.

Apply