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Customer Experience Quality Manager Jobs (NOW HIRING)

Quality Manager

San Diego, CA ยท On-site

$100K - $130K/yr

We are looking for an experienced Quality Manager to ensure that our products and services meet all ... Understand customer needs and requirements to develop effective quality control processes * Devise ...

Quality Manager

Warren, MI ยท On-site

$110K - $130K/yr

We are seeking an experienced Quality Manager to oversee quality assurance activities, maintain ... Customer & Supplier Quality * Support the resolution of customer quality concerns and complaints.

Experience using statistical software such as Minitab. Knowledge & Skills * ISO 9001, ISO 13485, AS 9100, & ITAR Quality Management Systems * Supplier Quality Management * Customer Quality Management

Quality Manager

Westminster, MA ยท On-site

$70K - $85K/yr

Operations Manager Direct Reports: Quality Inspectors Coordinates With: All Departments Position ... customer quality inquiries and audits. Required Skills & Qualifications * Proven experience with ...

Onsite - Atlanta Office We are seeking an experienced Quality Manager to join our team in the IVD (In Vitro Diagnostic) industry. The ideal candidate will have a minimum of 10 years of relevant ...

Quality Manager

Denver, CO ยท On-site

$85K - $100K/yr

Description We are seeking a highly skilled and experienced Quality Manager to join our dynamic team in the field of commercial construction. The ideal candidate will be responsible for ensuring that ...

Need someone with prior ISO implementation and sustaining experience * Green Belt preferred or ... customers * Certified Quality Auditor or Certified Quality Engineer a plus HOT JOB! Please apply in ...

Quality Manager

Tonawanda, NY ยท On-site

$105K - $130K/yr

... customer requirements, industry standards, and our Quality Management System (QMS), while driving continuous improvement throughout our operations. The ideal candidate will have experience in steel ...

Customer Quality Manager

Santa Clara, CA ยท On-site

$100K - $189K/yr

Customer Quality Manager- HSIO CN Location: Santa Clara, CA Amphenol High Speed Products Group is ... Quality management experience with strong supervisory and leadership skills. * Working knowledge ...

We are seeking an experienced Quality Manager to lead quality assurance and compliance efforts, ensuring the highest standards of product reliability and customer satisfaction.Position SummaryThe ...

Understand customer needs and requirements to develop effective quality control processes. * Devise ... Quality supervisory experience * Strong Math skills and blueprint reading ability * Strong ...

We are seeking an experienced Quality Manager to lead quality assurance and compliance efforts, ensuring the highest standards of product reliability and customer satisfaction. Position Summary The ...

Proven experience working with both customers and suppliers to ensure quality alignment and process ... management and power generation as well as portable and industrial flow technologies. In 2024 ...

New

Quality Manager Plymouth Tube is seeking an experienced Quality Manager to lead our quality ... This leadership role is responsible for ensuring compliance with customer and industry standards ...

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Customer Experience Quality Manager information

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$38.5K

$91K

$138.5K

How much do customer experience quality manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for customer experience quality manager in the United States is $91,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $110,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Customer Experience Quality Manager jobs?

Cities with the most Customer Experience Quality Manager job openings:

What states have the most Customer Experience Quality Manager jobs?

States with the most job openings for Customer Experience Quality Manager jobs include:

What are popular job titles related to Customer Experience Quality Manager jobs?

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Infographic showing various Customer Experience Quality Manager job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $91,047 per year, or $43.8 per hour.

Quality Manager

Virginia State University, VA โ€ข On-site

Other

Posted 9 days ago


Job description

Petersburg, United States | Posted on 07/30/2026

Seeking an experienced Quality Manager to lead all aspects of the Quality Management System while serving as the primary quality representative to customers around the world. This is a highly visible leadership position responsible for ensuring customer satisfaction, leading continuous improvement initiatives, maintaining ISO quality systems, and driving manufacturing excellence.

This role goes well beyond managing quality systems. The Quality Manager will serve as the face of the organization for customer quality matters, working with demanding global transportation and industrial customers while partnering internally with Production, Engineering, Maintenance and Supply Chain to improve quality performance, reduce scrap, improve yields, and strengthen operational excellence.

Responsibilities

  • Lead and improve the Quality Management System
  • Maintain ISO compliance
  • Lead customer and certification audits
  • Serve as the primary quality contact for customers
  • Drive customer satisfaction initiatives
  • Lead corrective actions and root cause investigations
  • Reduce scrap and improve manufacturing yields
  • Analyze quality KPIs and implement improvements
  • Supervise Quality personnel
  • Support APQP, PPAP and new product launches
  • Promote Lean Manufacturing and continuous improvement
  • Partner with Engineering and Production to improve processes
  • Maintain quality documentation and records
Requirements
  • 5+ years of progressive Quality Management experience within manufacturing
  • Experience managing ISO 9001 Quality Management Systems
  • Experience leading customer audits and certification audits
  • Strong knowledge of root cause analysis (8D, 5 Why, Fishbone, PFMEA)
  • Experience with SPC, MSA, APQP, PPAP, Control Plans and Lean Manufacturing
  • Strong leadership and project management skills
  • Experience supervising Quality Technicians and Inspectors
  • Bachelor's degree in Engineering, Manufacturing, Quality or related technical discipline preferred
  • ITAR environment and must be US Citizen
Preferred Requirements
  • Automotive manufacturing, aerospace, or similar regulated manufacturing environment
  • IATF 16949 experience
  • ASQ CQE or CMQ/OE Certification
  • Six Sigma Green Belt or Black Belt
  • Experience working directly with demanding OEM or international customers
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