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Customer Experience Product Owner Jobs (NOW HIRING)

Product Owner - NC

Charlotte, NC · On-site

$60 - $65/hr

Product Owner experience supporting technology implementations2. Experience with document management, content management, or enterprise platform implementations3. Strong business analysis and ...

WI · On-site

As we continue to scale, we are looking for a driven and experienced Product Owner to take full ... Translate customer and business needs into clear product requirements. * Work closely with ...

We are seeking an experienced Product Owner to drive the vision, strategy, and delivery of ... Outcome-driven and customer-focused mindset * Strong collaboration and leadership skills #J-18808 ...

Own decision‑making and prioritization for the scrum backlog, ensuring alignment with customer ... Skills Required We are seeking an experienced Product Manager / Product Owner to help define and ...

New

We are looking for an experienced Product Owner to join the ClearlyAgile team. What you'll be doing ... Transform our customer's businesses using Agile methodologies and principles to help them succeed ...

Experience translating business and customer needs into clear, actionable product requirements and ... Scrum Product Owner role * Roadmap planning * SQL skills * Kanban methodology * Experience working ...

Product Owner Location: Norfolk, VA(On-Site) - Only Locals Contract- Long Term Visa: GC, USC Must ... Experience defining or refining KPI/measurement frameworks in partnership with a customer

We are seeking an experienced Product Owner - Member Identity & Access Management (MIAM) with 10+ years of overall IT experience and strong experience in Member Identity, Access Management ...

New

SO for PO/SM We are seeking an experienced Product Owner / Scrum Master for a Data track to drive end to end Agile delivery of data platforms, analytics, and reporting initiatives. * This hybrid role ...

You will act as the key bridge between business stakeholders, UX, and engineering teams-ensuring that customer needs, business goals, and technical feasibility are aligned. As Product Owner, you will ...

The successful Product Owner will develop close relationships with customers to build insights for ... Experience in Pragmatic Product Management or similar methodologies * Excellent communication ...

The Product Owner will serve as a key liaison between stakeholders, design, development, QA, ... Continuously seek opportunities to improve product quality, customer experience, operational ...

Product Owner About the Role The Product Owner is responsible for translating GT's product roadmap ... Experience working with engineering, operations, compliance, support, and customer-facing ...

Product Owner

$135K - $145K/yr

The Product Owner defines the product vision, owns requirements, and serves as the primary ... experience leading enterprise software evaluations and implementations, including CRM or ERP ...

Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the ... Minimum 14 years of experience with 5+ years as Product Owner or similar role * Bachelor's degree ...

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Customer Experience Product Owner information

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$41.5K

$112.9K

$164.5K

How much do customer experience product owner jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer experience product owner in the United States is $112,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $129,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Customer Experience Product Owner jobs?

Cities with the most Customer Experience Product Owner job openings:

What states have the most Customer Experience Product Owner jobs?

States with the most job openings for Customer Experience Product Owner jobs include:

What are popular job titles related to Customer Experience Product Owner jobs?

For Customer Experience Product Owner jobs, the most frequently searched job titles are:

Infographic showing various Customer Experience Product Owner job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $112,891 per year, or $54.3 per hour.

Medallia Customer Experience Strategist / Product Owner

Mclean, VA • On-site

Steampunk
IT Services • 201 - 500 employees

$140K - $170K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

As a Steampunk Customer Experience Strategist / Product Owner, you will partner with stakeholders to transform customer feedback into actionable insights that drive organizational improvement. You will own the strategy, measurement framework, and reporting approach for customer experience initiatives, ensuring feedback programs generate meaningful data that supports executive decision-making. You will work closely with business leaders, program teams, and platform administrators to define success measures, develop feedback mechanisms, identify trends, and communicate insights that improve customer outcomes.


  • Partner with stakeholders to define customer experience objectives, success measures, and feedback strategies.
  • Design and refine surveys, feedback mechanisms, and measurement approaches to ensure meaningful and actionable data collection.
  • Translate business goals and customer experience priorities into reporting requirements and performance metrics.
  • Analyze customer feedback, sentiment, and behavioral trends to identify opportunities, risks, and areas requiring intervention.
  • Develop executive-ready briefings, presentations, and reports that clearly communicate customer experience outcomes and recommendations.
  • Facilitate workshops and stakeholder sessions to gather requirements, prioritize enhancements, and align on business objectives.
  • Establish governance processes for customer experience measurement and reporting.
  • Collaborate with technical teams to ensure data collection and reporting capabilities support business needs.
  • Develop and maintain roadmaps for customer experience improvements and measurement maturity.
  • Serve as a trusted advisor to leadership on customer sentiment, engagement trends, and experience optimization opportunities.

  • Bachelor's degree and 7+ years of relevant experience.
  • Experience leading customer experience, product management, business analysis, service design, or related initiatives.
  • Experience defining KPIs, performance metrics, and measurement frameworks.
  • Strong ability to synthesize qualitative and quantitative data into actionable recommendations.
  • Experience developing executive-level presentations, reports, and briefings.
  • Demonstrated ability to facilitate stakeholder discussions and translate business needs into actionable requirements.
  • Strong written and verbal communication skills.
  • Eligible to obtain and maintain a government security clearance.
Preferred:
  • Experience with customer experience platforms such as Medallia, Qualtrics, Salesforce Surveys, or similar tools.
  • Experience supporting federal government programs.
  • Knowledge of Voice of the Customer (VoC) methodologies and customer journey mapping.
  • Experience with Agile delivery methodologies.
  • Strong analytical and data storytelling skills.
  • Ability to influence stakeholders across multiple levels of an organization.
  • Experience developing dashboards, scorecards, and performance measurement programs.

Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $140,000 to $170,000.  The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. 

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors.  Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges.  If you want to learn more about our story, visit http://www.steampunk.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.