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Customer Experience Operations Specialist Jobs (NOW HIRING)

Uncle Mike's

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating ... Collaborate with team members to ensure smooth daily operations. * Address customer concerns with ...

Uncle Mike's

Customer Experience Specialist

Appleton, WI · On-site

$17.25 - $21.75/hr

Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating ... Collaborate with team members to ensure smooth daily operations. * Address customer concerns with ...

Uncle Mike's

Customer Experience Specialist

Suamico, WI · On-site

$17.25 - $21.75/hr

Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating ... Collaborate with team members to ensure smooth daily operations. * Address customer concerns with ...

Uncle Mike's

Customer Experience Specialist

Suamico, WI · On-site

$17.25 - $21.75/hr

Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating ... Collaborate with team members to ensure smooth daily operations. * Address customer concerns with ...

Bonnell Aluminum

Customer Experience Specialist

Carthage, TN · On-site

$16.50 - $20.75/hr

Customer Experience Specialist Reporting to the Customer Experience Manager of the Carthage, TN ... Working knowledge of manufacturing operations * An ability to "connect" with customers in a caring ...

OakStar Bank

Customer Experience Specialist

Nixa, MO · On-site

$15.75 - $19.75/hr

The Customer Experience Specialist ensures a positive customer experience while adhering to all ... Possess and maintain adequate skills in computer operation, including email, word processing ...

Teknor Apex

Customer Experience Specialist

Pawtucket, RI

$17.25 - $21.75/hr

Through proactive communication, problem-solving, and account management, the Customer Experience Specialist strengthens customer relationships while supporting operational performance and business ...

Bonnell Aluminum

Customer Experience Specialist

Carthage, TN · On-site

$16.50 - $20.75/hr

The Customer Experience Specialist serves as the customer's champion throughout the organization ... Working knowledge of manufacturing operations * An ability to "connect" with customers in a caring ...

SI Group

Customer Experience Specialist

Schenectady, NY · On-site

$50K - $80K/yr

Customer Experience Specialist At SI Group, we aspire for all employees to live and work to their ... Support specialized setups such as vendor-managed inventory and tolling operations. * Participate ...

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Showing results 21-40

All JobsCustomer Experience Operations Specialist Jobs

Customer Experience Operations Specialist information

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How much do customer experience operations specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer experience operations specialist in the United States is $26.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $32.45 per hour, depending on experience, location, and employer.

What is the difference between Customer Experience Operations Specialist vs Customer Service Representative?

AspectCustomer Experience Operations SpecialistCustomer Service Representative
Primary FocusOptimizing overall customer experience and operational processesHandling direct customer inquiries and support
Required SkillsData analysis, process improvement, communicationCommunication, problem-solving, product knowledge
Work EnvironmentCross-functional teams, project-basedCustomer support centers, call centers
Common CertificationsCustomer experience or operations certificationsCustomer service or support certifications

The Customer Experience Operations Specialist focuses on improving customer interactions through process enhancements and data analysis, working across teams. In contrast, the Customer Service Representative primarily handles direct customer inquiries and support. While both roles require strong communication skills, the specialist role emphasizes operational strategy, making it suitable for those interested in process improvement and customer journey optimization.

What does a customer experience operations specialist do?

A customer experience operations specialist manages and improves customer service processes to enhance overall satisfaction. They analyze customer feedback, coordinate cross-functional teams, and utilize tools like CRM systems to streamline operations and resolve issues efficiently.

What cities are hiring for Customer Experience Operations Specialist jobs?

Cities with the most Customer Experience Operations Specialist job openings:

What states have the most Customer Experience Operations Specialist jobs?

States with the most job openings for Customer Experience Operations Specialist jobs include:

What are popular job titles related to Customer Experience Operations Specialist jobs?

For Customer Experience Operations Specialist jobs, the most frequently searched job titles are:

Customer Experience Operations Specialist jobs near you

Customer Success & Account Operations Specialist

Portsmouth, NH • On-site

Top Gun Staffing Group LLC
See more jobs at Top Gun Staffing Group LLCexternal

$105K - $125K/yr

Other

Re-posted 3 days ago

Job description

Customer Success & Account Operations Specialist

Portsmouth, New Hampshire, United States

$105,000.00 - $125,000.00 (US Dollar)

About the job Customer Success & Account Operations Specialist

Top Gun Staffing Group is excited to partner with a leading, innovation-driven manufacturer to recruit a powerhouse Customer Success & Account Operations Specialist —someone who can command relationships, elevate the customer experience, and keep high-value accounts running like a well-oiled machine. This role is built for a sharp communicator who thrives in a fast-paced manufacturing environment and knows how to turn customer interactions into long-term loyalty and revenue impact.

Role Overview

You'll be the strategic bridge between major customers and the internal teams that support them—owning communication, driving execution, and ensuring every commitment is delivered with precision. This position has real influence and plays a critical role in shaping customer satisfaction, retention, and overall business performance.

Key Responsibilities

  • Maintain clean, accurate CRM records and manage all account updates
  • Prepare polished, reliable reports that leadership can trust
  • Support revenue growth by developing or assisting with strategic quotations
  • Process sales orders quickly, accurately, and professionally
  • Coordinate workflows to meet customer deadlines without compromise
  • Partner with outside sales for seamless post-sale follow-up
  • Handle customer calls with confidence, clarity, and strong communication
  • Address questions and concerns immediately, driving fast, effective resolutions
  • Navigate pricing tools and policies with accuracy
  • Conduct ongoing customer needs analysis to stay ahead of shifting requirements
  • Participate in sales meetings, improvement initiatives, and strategic action items
  • Lead customer review calls and follow-up efforts
  • Assist with escalations when needed
  • Track and report on quotation activity, bookings, and other key metrics
  • Support proposal development, marketing campaigns, and other sales-driven projects

Qualifications

  • High School Diploma or equivalent required
  • Minimum 2 years of customer service experience in a manufacturing environment
  • Associates or Bachelors in Marketing or Business Administration preferred
  • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Positive attitude, strong attendance, and a reliable team-first mindset

Skills That Set You Apart

  • Mastery of pricing systems and adherence to internal guidelines
  • Ability to translate customer insights into actionable intelligence for the sales team
  • Strong analytical instincts and attention to detail
  • Confidence in leading customer conversations and building long-term relationships
  • Ability to juggle multiple priorities while maintaining accuracy and professionalism

Schedule

  • Monday - Friday, 8AM - 5PM Onsite

Salary Range: $105,000 - $125,000 commensurate with experience

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