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Customer Experience Manager Jobs in Ridgecrest, CA

Walgreens

Shift Lead

Ridgecrest, CA

$13.75 - $17/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Assists manager or assistant store manager in evaluating and developing displays, including ...

Walgreens

Senior Pharmacy Technician

Ridgecrest, CA

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

Walgreens

Senior Pharmacy Technician

Ridgecrest, CA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

Walgreens

Shift Lead

Ridgecrest, CA · On-site

$13.75 - $17/hr

Reports disciplinary issues and customer complaints to management. External Basic Qualifications * One year of prior retail work experience as a retail key carrier or shift leader. * Must be fluent ...

Walgreens

Senior Pharmacy Technician

Ridgecrest, CA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

Dollar Tree

Customer Service Associate I

Ridgecrest, CA · On-site

$14.50 - $19.75/hr

... experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash ...

Dollartree

Customer Service Associate I

California City, CA · On-site

$17.75 - $24.50/hr

... experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash ...

Dollar Tree

Customer Service Associate I

California City, CA · On-site

$17.75 - $24.50/hr

... experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash ...

Dollartree

Customer Service Associate I

Ridgecrest, CA · On-site

$14.50 - $19.75/hr

... experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash ...

Atria Group LLC

SAP CRM Technical

California City, CA · On-site

SAP CRM technical consultant with strong experience in IDOCS. Development with all CRM BADI/IDOCS/Custom RFC/BAPI in CRM 7.0 is a must. Consultant should be able to interface with external systems ...

DCS Corporation

GPS Program Manager

Ridgecrest, CA · On-site

$96K - $170K/yr

Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Associates ... Must possess 5+ years of experience managing subcontracts and OEM supply chains to successfully ...

DCS Corp

GPS Program Manager

Ridgecrest, CA

$96K - $170K/yr

Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Associates ... Experience working with a variety of DoD ranges is a plus.

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Showing results 21-40

All JobsCustomer Experience JobsCustomer Experience Manager JobsCustomer Experience Manager Jobs in Ridgecrest, CA

Customer Experience Manager information

See Ridgecrest, CA salary details

$24.3K

$57.6K

$100.3K

How much do customer experience manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for customer experience manager in Ridgecrest, CA is $57,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $69,500.00 per year, depending on experience, location, and employer.

What does a customer experience manager do?

A Customer Experience Manager is responsible for overseeing and improving the overall customer journey with a company. They analyze customer feedback, identify areas for improvement, and collaborate with different teams to enhance service quality and satisfaction. Their goal is to ensure that every customer interaction is positive and contributes to long-term loyalty. This role often involves implementing strategies, training staff, and monitoring key performance indicators related to customer experience.

What are the key skills and qualifications needed to thrive as a customer experience manager, and why are they important?

To thrive as a Customer Experience Manager, you need expertise in customer service, data analysis, and process improvement, often backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and analytics software is typically required. Strong leadership, problem-solving, and communication skills help build rapport with customers and coordinate cross-functional teams. These abilities are crucial for enhancing customer satisfaction, driving loyalty, and achieving business goals.

What are the main challenges customer experience managers typically face, and how can they overcome them?

Customer Experience Managers often face the challenge of balancing customer satisfaction with business objectives, especially when implementing new policies or resolving complex issues. They must coordinate with multiple departments to ensure a seamless customer journey, which requires strong communication and problem-solving skills. To overcome these challenges, it's important to foster cross-functional collaboration, leverage customer feedback for continuous improvement, and stay updated on industry best practices to proactively address customer needs.

What is the difference between Customer Experience Manager vs Customer Service Manager?

AspectCustomer Experience ManagerCustomer Service Manager
Primary FocusOverall customer journey and brand perceptionHandling customer support and service issues
ResponsibilitiesDesigning customer experience strategies, improving touchpointsManaging support teams, resolving customer complaints
Skills & CertificationsCustomer experience design, analytics, communicationCustomer service skills, conflict resolution, leadership
Work EnvironmentCross-department collaboration, strategic planningSupport centers, call centers, direct customer interaction

While both roles aim to enhance customer satisfaction, the Customer Experience Manager focuses on the entire customer journey and brand perception, whereas the Customer Service Manager concentrates on support operations and resolving individual customer issues.

What job categories do people searching Customer Experience Manager jobs in Ridgecrest, CA look for?

The top searched job categories for Customer Experience Manager jobs in Ridgecrest, CA are:

What cities near Ridgecrest, CA are hiring for Customer Experience Manager jobs?

Cities near Ridgecrest, CA with the most Customer Experience Manager job openings:

Customer Experience Manager jobs near you
Infographic showing various Customer Experience Manager job openings in Ridgecrest, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,599 per year, or $27.7 per hour.

Shift Lead

Ridgecrest, CA

Walgreens
Pharmaceutical and Medicine Manufacturing • 51 - 200 employees
Learn more about Walgreensexternal

$13.75 - $17/hr

Full-time

Re-posted 3 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,239 frontline employees who took The Breakroom Quiz

Job description

  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.  Responsible for opening back door of store for deliveries.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Models and delivers a distinctive and delightful customer experience.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Responsible for holding store keys to open and close without management as necessary.
  • Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
  • Responsible and accountable for registering all related sales on assigned cash register,  including records of scanning errors, price verifications, items not on file, price modifications, and voids.
  • Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
  • Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions.
  • Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
  • Assist with ensuring the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products.  Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Assist at Pharmacy out window as requested.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager.
Communications
  • Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
  • Reports disciplinary issues and customer complaints to management.

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