Customer Experience Intern Jobs in Elgin, IL (NOW HIRING)

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What You’ll Build

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP Customer Success iXp Intern – SAP Experience Center Showcase Support

Location: Chicago, IL (USA, In Office)

Expected start date to end date: June 2026 – June 2027

The SAP Experience Center Showcase Support Intern supports the organization to ensure the flawless execution of every customer engagement.

Key Responsibilities and Tasks

• Preparation and execution support of customer visits
  • Participate in preparation calls with account teams and storytellers in order to prepare the space as needed for each tour. Work with our team of experts to gain an overall understanding of the showfloor content of SAP enterprise software solutions and technology Innovation is required.
  • Support content creation for customized tours
  • Customize the showfloor for upcoming customer tours if needed
  • Support the execution of customer tours including broadcasting support if needed
  • Take photos and notes during important visits
• Coordination and support of all onsite customer and partner events in the Experience Center to ensure a seamless experience working closely with our customer engagement team
• Maintenance and operations support of the Experience Center showcase space
  • Connect with 3rd party support partners for troubleshooting assistance and coordinate proactive maintenance activities
  • Prepare the showroom daily to receive the customer and account team for their tour
  • Provide production support during virtual events leveraging livestreaming capabilities
• Learn SAP Experience Center portfolio of Innovation Showcases and present the contents to participants after gaining proficiency over a period of time
• Contribution to project management, reporting, and communication-related to the Experience Center
• Support projects across the North American Experience Centers and Create content for executive briefings in the form of PowerPoint presentations, Excel reports, videos, etc.

What You’ll Bring

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Currently enrolled as a student at a university/college or recent graduate
• Preferred fields of study: Computer Science, Engineering, Business Administration / Marketing / Communications or related course of study
• Curiosity in technological topics, fast learner, and an urge to understand how things work
• Proficiency with IT Tools and especially proficient Microsoft productivity tools (PowerPoint, word, excel)
• Strong interpersonal communication skills
• Ability to work in a global and international environment
• Experience in project management with a high degree of motivation and ability to work independently
• Embraces fast pace, constant change with grace under pressure

Where You Belong

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

1. Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
2. Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better.  You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
3. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.

SAP Experience Centers provide highly customized engagements designed to ensure customer success, build relationships, and ultimately drive revenue. The Experience Center team brings together account teams, subject matter experts, and executive leadership to demonstrate SAP’s deep understanding of the customer’s specific business, industry, and markets.  Learn more about SAP Experience Centers on SAP.com

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
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Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

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Requisition ID: 453009  | Work Area: Administration  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations:  #LI-Hybrid