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Customer Experience Associate Jobs in Rural Hall, NC

Customer Service Associate

Clemmons, NC · On-site

$11.50 - $16/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

Customer Service Associate

Madison, NC · On-site

$13.50 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

Customer Service Associate

High Point, NC · On-site

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

Customer Service Associate

Mount Airy, NC · On-site

$12.50 - $17.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

Customer Service Associate

Mount Airy, NC · On-site

$12.50 - $17.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

Customer Service Associate

High Point, NC · On-site

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

Customer Service Associate

Clemmons, NC · On-site

$11.50 - $16/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

Customer Service Associate

High Point, NC · On-site

$13 - $17.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

Customer Service Associate

Mocksville, NC · On-site

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

Customer Service Associate

Lexington, NC · On-site

$13.50 - $18.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

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Customer Experience Associate information

See Rural Hall, NC salary details

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How much do customer experience associate jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for customer experience associate in Rural Hall, NC is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $17.74 per hour, depending on experience, location, and employer.

What Is a Customer Experience Associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What skills are needed for CX jobs?

Customer Experience Associate roles require strong communication and interpersonal skills to effectively assist customers. Problem-solving abilities, patience, and familiarity with customer service tools like CRM software are also important for success in this field.

What are some common challenges Customer Experience Associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What does a customer experience associate do?

A customer experience associate is responsible for assisting customers, addressing their inquiries, and resolving issues to ensure satisfaction. They often use communication skills, problem-solving abilities, and customer service tools to create positive interactions and improve overall customer experience.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers. These positions typically require experience, specialized skills, or certifications rather than formal college degrees, and may involve commission, bonuses, or overtime to achieve high weekly earnings.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance metrics. However, stress levels vary depending on the work environment, training, and individual coping skills.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
What cities near Rural Hall, NC are hiring for Customer Experience Associate jobs? Cities near Rural Hall, NC with the most Customer Experience Associate job openings:
Infographic showing various Customer Experience Associate job openings in Rural Hall, NC as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,346 per year, or $15.6 per hour.

Customer Service Associate

Variety Stores LLC

Lexington, NC

$13.50 - $18.50/hr

Full-time

Posted 18 days ago


Job description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner.

• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

• Independently stocks shelves and recovers merchandise in the store.

• Accurately handles customer funds and processes transactions using the POS system.

• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 50 lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

•Retail store environment where extended periods of standing are required

•Retail store stockroom environment subject to fluctuations in temperature

•Frequent lifting and maneuvering of merchandise and displays.

•Exposure to dust and extreme temperatures while unloading trailers.

•Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.