ZipRecruiter

Log In

1

Customer Experience Associate Jobs in Rancho Cucamonga, CA

Walgreens

Customer Service Associate

Whittier, CA · On-site

$15.25 - $21/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Covina, CA · On-site

$15.25 - $21/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Moreno Valley, CA · On-site

$15 - $20.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Whittier, CA · On-site

$15.25 - $21/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Moreno Valley, CA · On-site

$15 - $20.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

previous pagenext page

Showing results 21-40

All JobsCustomer Experience Associate JobsCustomer Experience Associate Jobs in Rancho Cucamonga, CA

Customer Experience Associate information

See Rancho Cucamonga, CA salary details

$10

$18

$25

How much do customer experience associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer experience associate in Rancho Cucamonga, CA is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.63 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What is the work of a customer experience associate?

A customer experience associate is responsible for assisting customers, addressing inquiries, resolving issues, and ensuring a positive interaction with the company. They often use communication skills, customer service tools, and product knowledge to enhance customer satisfaction and loyalty.

Is a customer experience associate a good job?

A customer experience associate is a role focused on assisting customers, resolving issues, and ensuring satisfaction, often requiring strong communication and problem-solving skills. The job can offer opportunities for advancement and skill development, with typical schedules including shifts that may involve evenings or weekends. Compensation varies by industry and location but generally provides a stable income with potential for bonuses or incentives.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

Do customer experience associate jobs require a degree?

Customer Experience Associate roles typically do not require a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, problem-solving, and familiarity with customer service tools are important for the position.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
More about Customer Experience Associate jobs

What are the most commonly searched types of Customer Experience jobs in Rancho Cucamonga, CA?

The most popular types of Customer Experience jobs in Rancho Cucamonga, CA are:

What are popular job titles related to Customer Experience Associate jobs in Rancho Cucamonga, CA?

For Customer Experience Associate jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:

What job categories do people searching Customer Experience Associate jobs in Rancho Cucamonga, CA look for?

The top searched job categories for Customer Experience Associate jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Customer Experience Associate jobs?

Cities near Rancho Cucamonga, CA with the most Customer Experience Associate job openings:

Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,386 per year, or $18.9 per hour.

Customer Experience Liaison

San Manuel Band of Mission Indians

Highland, CA • On-site

Full-time

Re-posted 28 days ago

Job description

Under the direction of the Casino Manager on Duty, the Customer Experience Liaison, will be responsible for enhancing the guest experience throughout the enterprise, ensuring service standards are maintained at an elevated best-in-class level. The incumbent will be assigned to a zone within the enterprise actively searching out service opportunities. Actively works with the Customer Experience divisions to improve overall company performance, reduce guest effort, and help to identify areas for service improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Supports the enterprise in the quality of services provided for resort offerings, products, and the overall guest experience. Actively identifies guest service opportunities and ensures all gaming floor areas and equipment meet enterprise quality standards. Report and concerns observed and follow up for resolution. Track and assist TQ and Diamond guests to offer genuine hospitality and a more personalized service. Proactively addresses and resolves all guest feedback analytically with a best-in-class attitude. The objective is to have a one-touch resolution for guest appeasement to recover the guest experience.
2. Builds sustainable relationships through trust, and effective communication with the Managers on Duty as well as all other internal operations departments to coordinate the planning and implementation of projects
3. Supports and reinforces enterprise best-in-class standards and procedures designed to increase the overall guest experience. Maintaining expertise in standard operating guidelines to provide clear instructions and protocols for conducting tasks including but not limited to the end-of-shift summary and expectations and accountability. Assists Manager on Duty in fostering an energetic and positive working environment.
4. Actively participates in casino operations pre-shifts, training, and other activities with an ownership mindset, taking responsibility for dissemination of pertinent Customer Experience department news and information. Assists with enterprise-wide events as needed, including but not limited to hype events, training seminars, and presentations.
5. Develops skill sets by attending seminars and training sessions about new service ideas and concepts. Adapts to casino and hospitality industry innovations, operations, and enterprise policies and procedures. Training sessions can be held on- or off-site.
6. Performs other duties as assigned to support the efficient operation of the department.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
  • Associate's degree in a related field required.
  • Bachelor's degree preferred.
  • Minimum of two (2) years of experience in the hospitality or casino industry required.
  • Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)
  • Must have strong attention to detail, a high level of prioritization, and organizational skills in a fast-paced, high-volume environment.
  • Must maintain excellent desk/computer/workflow organizational skills.
  • Must be comfortable with change and able to adapt quickly.
  • Must demonstrate a polished and professional presentation and communication style, and be capable of communicating complex content in a succinct manner in-person, over the phone, and through written correspondence.
  • Must possess internet research skills required and have knowledge and the working ability of social media platforms, inclusive of LinkedIn.
  • Must protect confidential and or proprietary information that is not public and that should be protected from unauthorized access or disclosure.
  • Basic proficiency with Microsoft Suite (Excel, Word, PowerPoint) required.
  • Ability to prioritize and manage multiple tasks with deadlines.
  • Ability to solve problems while exhibiting sound judgment.
  • Ability to guide processes from start to closure.

LICENSES, CERTIFICATIONS AND REGISTRATIONS
  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
  • No Driving Responsibilities: Role does not require a driver's license or insurance.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT
The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.
  • Primary work environment is in a climate-controlled casino setting.
  • Work requires travel to attend meetings, trade shows, and conferences.
  • Incumbents may be required to work evening, weekend and holiday shifts.
  • Must be able to work in a fast-paced, high-demand environment.
  • Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
  • Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
  • Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.
  • Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.
  • Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
  • Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
  • Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
  • The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Apply