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Customer Experience Associate Jobs in Moca, PR (NOW HIRING)

Office Depot

Retail Part Time Store Associate

Hatillo, PR

$12.75 - $14.75/hr

  • Retirement

You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales. As a Store Associate, you will actively connect with customers ...

Office Depot

Retail Store Associate (Seasonal)

Hatillo, PR · On-site

$10.50/hr

  • Retirement

You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales. As a Store Associate, you will actively connect with customers ...

Office Depot

Retail Store Associate (Seasonal)

Hatillo, PR · On-site

$12.75 - $14.75/hr

  • Retirement

You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales. As a Store Associate, you will actively connect with customers ...

Sherwin-Williams

Store Associate

Cabo Rojo, PR · On-site

$12.13/hr

  • Medical

  • Retirement

Store Associates are also expected to promptly resolve any customer concerns and ensure maximum ... Have at least one (1) year of experience working in a delivery, retail, or customer service ...

My Wireless

Part Time Retail Sales Associate

San German, PR · On-site

$11.50 - $12/hr

  • PTO

Liberty Mobile PR Retail Sales Associate (Part Time) Liberty by My Wireless My Wireless Liberty is ... Retail or customer facing sales experience * Experience prospecting through outbound calling ...

Pep Boys

Automotive Customer Service Advisor

Aguadilla, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Effectively communicate with all associates, management, and customers; interprets and retains ... One year of related experience in the automotive service environment. * One year of sales ...

Sherwin-Williams

Store Associate

Cabo Rojo, PR

$15 - $17.25/hr

  • Medical

  • Retirement

Store Associates are also expected to promptly resolve any customer concerns and ensure maximum ... Have at least one (1) year of experience working in a delivery, retail, or customer service ...

Sally Beauty

Sales Associate - CosmoProf Store #

Mayaguez, PR · On-site

$15 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that ...

PetSmart

Retail Sales Associate Part Time (PR)

Hatillo, PR · On-site

$12.75 - $14.50/hr

  • Medical

  • Retirement

  • PTO

Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

PetSmart

Retail Sales Associate Full Time (PR)

Hatillo, PR · On-site

$12.75 - $14.50/hr

  • Medical

  • Retirement

  • PTO

Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ... Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing ...

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All JobsCustomer Experience Associate JobsCustomer Experience Associate Jobs in Moca, PR

Customer Experience Associate information

See Moca, PR salary details

$9

$16

$21

How much do customer experience associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer experience associate in Moca, PR is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.51 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What is the work of a customer experience associate?

A customer experience associate is responsible for assisting customers, addressing inquiries, resolving issues, and ensuring a positive interaction with the company. They often use communication skills, customer service tools, and product knowledge to enhance customer satisfaction and loyalty.

Is a customer experience associate a good job?

A customer experience associate is a role focused on assisting customers, resolving issues, and ensuring satisfaction, often requiring strong communication and problem-solving skills. The job can offer opportunities for advancement and skill development, with typical schedules including shifts that may involve evenings or weekends. Compensation varies by industry and location but generally provides a stable income with potential for bonuses or incentives.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

Do customer experience associate jobs require a degree?

Customer Experience Associate roles typically do not require a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, problem-solving, and familiarity with customer service tools are important for the position.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
More about Customer Experience Associate jobs

What cities near Moca, PR are hiring for Customer Experience Associate jobs?

Cities near Moca, PR with the most Customer Experience Associate job openings:

Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Moca, PR as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,739 per year, or $16.2 per hour.

Sales Associate - Mayaguez Mall (Seasonal)

The Children's Place

Mayaguez, PR

$14 - $19/hr

Part-time

Re-posted 7 days ago

Childrens Place rating

4.7

Company rating: 4.7 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

96th of 104 rated fashion retailers

Job description

Location:

Mayaguez, Puerto RicoJob Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.
Responsibilities:

Key Accountabilities:

  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
  • Greet and acknowledge customers while providing the appropriate level of service
  • Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary
  • Exercise sound judgment in effectively addressing customer concerns
  • Demonstrate the appropriate level of selling skills to positively impact conversion
  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
  • Maintain appropriate stock levels and ensure that all sizes and styles are represented
  • Follow company standards of merchandise presentation, signage, and display
  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
  • Perform daily housekeeping duties to company standard
  • Guarantee company assets by ensuring adherence to all Loss Prevention procedures
  • Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
  • Contribute focused, well-managed efforts towards achievement of store goals
  • Exhibit flexibility by processing stock when necessary

Education and Experience:

  • High School diploma or equivalent
  • Previous retail experience preferred
  • Must be at least 18 years of age

Skills and Behaviors:

  • Excellent customer engagement
  • Demonstrated time management and organizational skills
  • Ability to work in team environment
  • Must be adaptable and flexible to changing priorities
  • Ability to work a flexible schedule to meet business needs,  including weekends, overnights, evenings, and call-in shifts
  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

What Childrens Place employees say

Pay

Benefits

Hours and flexibility

Workplace

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