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Customer Experience Associate Jobs in Moca, PR (NOW HIRING)

T Mobile Authorized Retailer Sales Associate

Yauco, PR · On-site

$14.50 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collectively own the customer experience and resolve issues, creating a seamless, run-around-free ... Benefits for part-time and full-time associates * 401K Plan * Medical, dental and vision benefits

Seasonal Sales Associate

Mayaguez, PR · On-site

$13.50 - $16/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge ...

Seasonal Sales Associate

Mayaguez, PR

$13.50 - $16/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge ...

Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience * Ensures all store associates follow all policies ...

Retail Sales Associate

Hatillo, PR · On-site

$12 - $12.73/hr

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ... Experience in retail sales, customer service, or cashier roles is a plus but not essential. * Must ...

Retail Sales Associate

Hatillo, PR · On-site

$12 - $12.73/hr

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ... Experience in retail sales, customer service, or cashier roles is a plus but not essential. * Must ...

Retail Sales Associate

Hatillo, PR · On-site

$12 - $12.73/hr

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ... Experience in retail sales, customer service, or cashier roles is a plus but not essential. * Must ...

Retail Sales Associate - Part Time

Mayaguez, PR · On-site

$15 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers with product selection, and provide expert advice to enhance the shopping experience ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

Retail Sales Associate - Part Time

Isabela, PR · On-site

$12.25 - $14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers with product selection, and provide expert advice to enhance the shopping experience ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

Customer Service Representative

Mayaguez, PR · On-site

$12 - $13/hr

  • Medical

  • Dental

  • Vision

  • PTO

Associates in this role are expected to have the ability to multi-task, including handling calls ... Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an ...

Retail Sales Associate

Mayaguez, PR · On-site

$15 - $18/hr

YOUR MISSION * Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards, * Through effective customer service ...

Store Associate

Isabela, PR · On-site

$12.25 - $14/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a Sales Associate to join our dynamic team in the Plaza Isabela in I sabela , PR . ... Minimum of 2 years of retail sales and customer service experience. * Passion for health, nutrition ...

Retail Part Time Store Associate

Hatillo, PR · On-site

$10.50/hr

  • Retirement

You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales. As a Store Associate, you will actively connect with customers ...

Store Manager

Mayaguez, PR · On-site

  • Retirement

The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience. A day in the life, what you'll be doing: * Prioritizes ...

Showing results 21-40

Customer Experience Associate information

See Moca, PR salary details

$9

$16

$21

How much do customer experience associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer experience associate in Moca, PR is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.51 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What is the work of a customer experience associate?

A customer experience associate is responsible for assisting customers, addressing inquiries, resolving issues, and ensuring a positive interaction with the company. They often use communication skills, customer service tools, and product knowledge to enhance customer satisfaction and loyalty.

Is a customer experience associate a good job?

A customer experience associate is a role focused on assisting customers, resolving issues, and ensuring satisfaction, often requiring strong communication and problem-solving skills. The job can offer opportunities for advancement and skill development, with typical schedules including shifts that may involve evenings or weekends. Compensation varies by industry and location but generally provides a stable income with potential for bonuses or incentives.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

Do customer experience associate jobs require a degree?

Customer Experience Associate roles typically do not require a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, problem-solving, and familiarity with customer service tools are important for the position.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What cities near Moca, PR are hiring for Customer Experience Associate jobs?

Cities near Moca, PR with the most Customer Experience Associate job openings:

Infographic showing various Customer Experience Associate job openings in Moca, PR as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,739 per year, or $16.2 per hour.

Sales Associate (Part-Time) - Smithfield, NC ( Center Pointe Plaza )

Jdgroupnam

Las Marias, PR • On-site

$9/hr

Part-time

Re-posted 11 days ago


Job description

HB: 00670 Smithfield, North Carolina (Center Pointe Plaza)

Hourly:

$9.00 - $9.00
Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To:
Store Manager

SUMMARY
The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.


ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
  • Promote and sell services and merchandise provided by the organization.
  • Consistently set goals to grow and improve selling skills and track overall sales.
  • Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
  • Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
  • Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
  • Consistently achieve and/or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
  • Attend all staff meetings and tech clinics for the store.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES
  • There are no supervisory responsibilities for this role.

QUALIFICATIONS
  • 0-2 years of customer service experience.
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.

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