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Customer Experience Associate Jobs in Flushing, MI

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Fenton, MI · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Flushing, MI · On-site

$12.50 - $17.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Davison, MI · On-site

$13.25 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Fenton, MI · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Davison, MI · On-site

$13.25 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Showing results 21-40

Customer Experience Associate information

See Flushing, MI salary details

$8

$15

$21

How much do customer experience associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer experience associate in Flushing, MI is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.12 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What are the most commonly searched types of Customer Experience jobs in Flushing, MI?

The most popular types of Customer Experience jobs in Flushing, MI are:

What are popular job titles related to Customer Experience Associate jobs in Flushing, MI?

For Customer Experience Associate jobs in Flushing, MI, the most frequently searched job titles are:

What job categories do people searching Customer Experience Associate jobs in Flushing, MI look for?

The top searched job categories for Customer Experience Associate jobs in Flushing, MI are:

What cities near Flushing, MI are hiring for Customer Experience Associate jobs?

Cities near Flushing, MI with the most Customer Experience Associate job openings:

Infographic showing various Customer Experience Associate job openings in Flushing, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $33,028 per year, or $15.9 per hour.

Customer Service Associate

Heritage Pool Supply Group Inc

Saginaw, MI • On-site

$13.50 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

The Counter Sales Customer Associate is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. By demonstrating professionalism, honesty, and respect, this role helps deliver an exceptional customer experience and reinforces the Heritage Family of Companies reputation for quality and reliability.

Key Responsibilities:

  • Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times.

  • Accurately process and manage customer transactions at the sales counter using the company's computer system to ensure efficient and precise order fulfillment.

  • Deliver expert product recommendations and pricing information, tailoring solutions to meet customer needs and maximizing sales potential.

  • Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.

  • Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction.

  • Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.

  • Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.

  • Maintain a clean and organized work environment, promoting operational efficiency and adherence to safety standards.

  • Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.

  • Maintain clear and effective communication with management and colleagues, executing duties with a focus on organizational goals and customer satisfaction, in alignment with company policies and objectives.

  • Other duties as assigned.


Minimum Qualifications:

  • Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty

  • Proficiency in basic computer operations and internet navigation.

  • Experience or familiarity with point-of-sale systems and order entry procedures.

  • Demonstrated ability for clear courteous communication: person, over phone, and email.

  • Effective problem-solving skills and resourcefulness in responding to customer inquiries

  • Capability to handle physical demands, including lifting up to 75 lbs regularly, and 50 lbs on a repetitive basis.

  • Ability to work in varied conditions, including warehouses and outdoor environments.

  • Honest, respectful, and courteous demeanor towards all customers and colleagues.

  • Willingness and ability to work overtime as needed during the peak season.

  • Capability to pass a pre-employment drug test.


Preferred Qualifications:

  • Bilingual proficiency in English and Spanish is preferred not a must.

  • Previous experience with Pool products.

  • A high school diploma or equivalent

  • Minimum of 2 years of relevant work experience.


Job Location:

Heritage Pool Supply - Saginaw1215 S. Jefferson Ave. Saginaw, MI 48601As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.