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Customer Experience Associate Jobs in Athens, AL

Exchange

Firearms Sales Associate

Redstone Arsenal, AL · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an ... So what can you expect as a Customer Experience Associate - Firearms/Sporting Goods at the Exchange?

Walgreens

Customer Service Associate

Madison, AL

$12.50 - $17.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Huntsville, AL · On-site

$12.50 - $17.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Madison, AL · On-site

$12.50 - $17.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Huntsville, AL

$12.50 - $17.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Athens, AL · On-site

$15 - $17.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Madison, AL · On-site

$15 - $17.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Huntsville, AL · On-site

$15 - $17.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens Boots Alliance

Customer Service Associate

Madison, AL · On-site

$12.50 - $17.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

New

Walgreens

Customer Service Associate

Madison, AL · On-site

$15 - $17.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens Boots Alliance

Customer Service Associate

Athens, AL · On-site

$12.25 - $17/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

New

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All JobsCustomer Experience Associate JobsCustomer Experience Associate Jobs in Athens, AL

Customer Experience Associate information

See Athens, AL salary details

$9

$17

$23

How much do customer experience associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer experience associate in Athens, AL is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.43 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What is the work of a customer experience associate?

A customer experience associate is responsible for assisting customers, addressing inquiries, resolving issues, and ensuring a positive interaction with the company. They often use communication skills, customer service tools, and product knowledge to enhance customer satisfaction and loyalty.

Is a customer experience associate a good job?

A customer experience associate is a role focused on assisting customers, resolving issues, and ensuring satisfaction, often requiring strong communication and problem-solving skills. The job can offer opportunities for advancement and skill development, with typical schedules including shifts that may involve evenings or weekends. Compensation varies by industry and location but generally provides a stable income with potential for bonuses or incentives.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

Do customer experience associate jobs require a degree?

Customer Experience Associate roles typically do not require a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, problem-solving, and familiarity with customer service tools are important for the position.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
More about Customer Experience Associate jobs

What are the most commonly searched types of Customer Experience jobs in Athens, AL?

The most popular types of Customer Experience jobs in Athens, AL are:

What are popular job titles related to Customer Experience Associate jobs in Athens, AL?

For Customer Experience Associate jobs in Athens, AL, the most frequently searched job titles are:

What job categories do people searching Customer Experience Associate jobs in Athens, AL look for?

The top searched job categories for Customer Experience Associate jobs in Athens, AL are:

What cities near Athens, AL are hiring for Customer Experience Associate jobs?

Cities near Athens, AL with the most Customer Experience Associate job openings:

Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Athens, AL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,197 per year, or $17.9 per hour.

Firearms Sales Associate

Exchange

Redstone Arsenal, AL • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago

Job description

As a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. You will support a strong commitment to world class customer service and ensure an extraordinary shopping experience for our customers. You'll know which products will meet customer's needs and stay up to date on product knowledge. You will organize and maintain firearms in all locations within the store to include the Firearms Counter and Firearms Vault. You will ensure that 4473 forms are completed thoroughly and accurately as well receive incoming firearms using logbooks and electronic systems.  With your knowledge and helpful suggestions, customers will continue to shop the Exchange.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Firearms/Sporting Goods at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the Firearms counter/Sporting Goods department area to let them know you'll be right with them
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
  • Previous experience with Inventory Control procedures preferred
  • Prior knowledge and experience with firearms preferred
  • Understanding of ATF laws and regulations
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
Additional Qualifications/Requirements:
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • 12 months Retail experience preferred

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