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Customer Experience Assistant Jobs in Edmonds, WA

Five Iron Golf

Customer Experience & Growth Lead

Kirkland, WA · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Experience & Growth Lead is responsible for leading the Golf Experience Team in ... Verify guests' legal drinking age * Assist with closing duties as needed Required Qualifications:

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... In this role, you will assist with coordinating client requests, managing service details, and ...

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... In this role, you will assist with coordinating client requests, managing service details, and ...

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Customer Experience Assistant information

See Edmonds, WA salary details

$16

$22

$26

How much do customer experience assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer experience assistant in Edmonds, WA is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $24.28 per hour, depending on experience, location, and employer.

How does a customer experience assistant typically collaborate with other departments to resolve customer issues?

Customer Experience Assistants often work closely with teams such as sales, technical support, and product management to resolve complex customer issues. When a customer inquiry goes beyond basic troubleshooting, the assistant coordinates with the appropriate department to gather accurate information or escalate cases as needed. Effective communication and teamwork are essential, as these collaborations ensure that customers receive prompt, thorough solutions. This cross-functional approach also helps Customer Experience Assistants build strong relationships within the organization and gain insights into different business areas.

What are the key skills and qualifications needed to thrive as a customer experience assistant, and why are they important?

To thrive as a Customer Experience Assistant, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is typically required. Outstanding communication, patience, and a positive attitude help you exceed customer expectations and resolve issues effectively. These skills ensure customers receive excellent service, fostering loyalty and enhancing the company's reputation.

Do customer experience assistants jobs require a degree?

Customer Experience Assistant roles typically do not require a formal degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with customer service tools, and some positions may offer on-the-job training.

What is a customer experience assistant?

Customer Experience Assistants are professionals who interact directly with customers to ensure they have a positive experience with a company’s products or services. Their responsibilities typically include responding to inquiries, resolving complaints, providing information, and sometimes assisting with sales or technical support. They play a key role in building customer loyalty and representing the company's values. Customer Experience Assistants work across various industries, including retail, hospitality, and online services. Strong communication and problem-solving skills are essential for success in this role.

What is the difference between Customer Experience Assistant vs Customer Service Representative?

AspectCustomer Experience AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentRetail stores, call centers, online support platformsCall centers, retail, corporate offices
Employer & Industry UsageRetail, hospitality, e-commerceTelecommunications, retail, banking
Common Search & Comparison IntentUnderstanding roles in customer experience and supportHandling customer inquiries and issues

The Customer Experience Assistant focuses on enhancing overall customer satisfaction and engagement, often working across multiple touchpoints. In contrast, the Customer Service Representative primarily handles direct customer inquiries and resolves issues. While both roles require strong communication skills and customer-focused credentials, the Customer Experience Assistant typically emphasizes proactive engagement and experience improvement, whereas the Customer Service Representative concentrates on reactive support.

What are the most commonly searched types of Customer Experience jobs in Edmonds, WA?

The most popular types of Customer Experience jobs in Edmonds, WA are:

What cities near Edmonds, WA are hiring for Customer Experience Assistant jobs?

Cities near Edmonds, WA with the most Customer Experience Assistant job openings:

Customer Experience Assistant jobs near you
Infographic showing various Customer Experience Assistant job openings in Edmonds, WA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,037 per year, or $22.6 per hour.

Customer Experience Program Assistant

GovernmentJobs.com

Redmond, WA • On-site

Other

Posted 7 days ago

Job description

Join Redmond!

The City of Redmond is a thriving, culturally diverse community and home to over 80,000 residents. Redmond is the hub to an array of commerce and industry ranging from technology, aerospace and gaming to biomedical and innovation start-ups. In this role, you will represent the city, and our values of service, integrity, accountability, belonging and stewardship.

Are you proactive, organized, and passionate about customer service? Join our team as a Customer Experience Program Assistant with the Parks and Recreation Department!

In this part-time role, you'll be a vital part of the Customer Experience team—supporting City Hall operations and assisting with cashiering, onboarding, and various other team functions. You'll also serve as a friendly and knowledgeable first point of contact at the front desk, providing exceptional service to our visitors.

At Redmond Parks and Recreation, our vision is to serve and connect our community through innovative, inclusive, and sustainable experiences. As the Customer Experience Program Assistant, you'll help bring this vision to life by supporting City Hall operations and programs. This is a great opportunity for someone with experience in customer service or administrative roles who is passionate about community service and public engagement.

Hours: This is a supplemental, variable, year-round position, and will work approximately 20 hours per week. Hours may vary based on business need and will most likely be between 7:30am-5:15pm. The position is limited to a maximum of 29 hours per week and no more than 1,040 hours per year.

Locations: Redmond City Hall

Role & Responsibilities
  • Provide excellent customer experience in person, on the phone, and through email for multiple lines of City business.
  • Interact daily with the public and City staff.
  • Provide administrative support to Customer Experience programs—cashiering, supplemental onboarding, QAlert
  • Assist with various customer service issues, such as general questions, cashiering, enrollment assistance, etc.
  • Partner with and assist program coordinators to ensure success of the program.
  • Provide recommendations for improvement to Customer Experience programs.
  • Monitor, track, and maintain metrics and analytics relevant to programs.
  • Utilize and maintain computer programs and systems to input, track and communicate program data/details as well as prepare documents and run reports as requested
  • Provide technical assistance to others regarding reporting updates/changes
  • Assist with special programs and events as needed
  • Order supplies and track inventories as requested.
  • Other duties as assigned
Qualifications

Education and Experience:

  • Two years' experience in program or administrative and office support
  • High school diploma or equivalent
  • Or equivalent combination of education, experience and training that provides the required knowledge, skills and abilities

Licenses and Certifications:

  • Valid First Aid & CPR certifications (must be obtained within 6 months of hire)

Other

Approved reasonable accommodation requests will be made to enable individuals with disabilities to perform the essential functions of the job.

This class description describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, and skills required of the job.

Please review the Program Assistant (Supplemental) SR classification description for more information about the knowledge, skills, abilities, working conditions, and physical requirements.

Benefits

This is a non-benefitted position.

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