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Customer Experience Account Manager Jobs in Rome, GA

TJX Companies

Customer Experience Coordinator

Calhoun, GA · On-site

$13 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJX Companies

Customer Experience Coordinator

Calhoun, GA · On-site

$13 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Tjx

Customer Experience Coordinator

Calhoun, GA · On-site

$13 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

The TJX Companies , Inc.

Customer Experience Coordinator

Calhoun, GA · On-site

$13 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

New

Tjx

Customer Experience Coordinator

Calhoun, GA · On-site

$13 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJX Companies

Customer Experience Coordinator

Calhoun, GA · On-site

$13 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Grainger Businesses

Account Manager, Manufacturing

Rome, GA · Hybrid

$62K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Managers will produce positive sales growth for a specific geography or vertical market ... experience * Sales forecasting opportunity management and customer planning * Travel required to ...

Grainger Businesses

Account Manager, Manufacturing

Rome, GA · Hybrid

$62K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Managers will produce positive sales growth for a specific geography or vertical market ... experience * Sales forecasting opportunity management and customer planning * Travel required to ...

Grainger Businesses

Account Manager, Manufacturing

Rome, GA · On-site

$62K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Managers will produce positive sales growth for a specific geography or vertical market ... experience * Sales forecasting opportunity management and customer planning * Travel required to ...

HES Facilities

Custodial Account Manager

Dallas, GA

The position will include close contact with the customer, on-site Supervisors and Managers, and ... Progressive management experience in the custodial contracting industry * Strong organizational ...

Kelly Services

Operations - Account Manager

Rome, GA

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Operations Specialist - Account Manager Kelly Services | Direct Hire Location: Rome, GA Schedule ... What We're Looking For * 3+ years of experience in operations, logistics, purchasing, customer ...

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Showing results 21-40

All JobsCustomer Experience Account JobsCustomer Experience Account Manager JobsCustomer Experience Account Manager Jobs in Rome, GA

Customer Experience Account Manager information

See Rome, GA salary details

$26K

$47.4K

$75K

How much do customer experience account manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer experience account manager in Rome, GA is $47,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Experience Account Manager vs Customer Service Representative?

AspectCustomer Experience Account ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer experience or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentClient-facing, strategic, often in office or remote settingsCall centers, retail, or online support channels
Employer & IndustryTech, finance, retail companies focusing on client retentionRetail, telecom, hospitality sectors
Search & Comparison IntentUnderstanding roles in account management and customer experienceCustomer support and service roles

The Customer Experience Account Manager focuses on building long-term client relationships, strategizing to improve customer satisfaction, and managing accounts. In contrast, a Customer Service Representative handles direct customer inquiries, resolves issues, and provides support. While both roles aim to enhance customer satisfaction, the Account Manager has a broader, strategic focus on retention and experience management.

What are the key skills and qualifications needed to thrive as a customer experience account manager, and why are they important?

To thrive as a Customer Experience Account Manager, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management systems is typically required. Outstanding communication, active listening, and conflict resolution skills help you build trust and proactively address client needs. These competencies ensure customer satisfaction, retention, and the overall success of both client relationships and company objectives.

Is a customer experience account manager an entry level position?

A customer experience account manager role is typically not entry-level and usually requires prior experience in customer service, account management, or related fields. It often involves skills such as communication, problem-solving, and familiarity with CRM tools, and may require a bachelor's degree or relevant certifications. Entry-level positions in customer experience generally have titles like Customer Service Representative or Support Specialist.

What is a customer experience account manager?

A Customer Experience Account Manager is a professional responsible for managing client relationships and ensuring customers have a positive experience with a company's products or services. They serve as the main point of contact for clients, addressing concerns, resolving issues, and identifying opportunities to improve customer satisfaction. Additionally, they often collaborate with sales, support, and product teams to deliver tailored solutions that meet client needs. Their goal is to foster long-term loyalty and drive business growth through exceptional customer service.

How does a customer experience account manager typically collaborate with other departments to resolve client concerns?

Customer Experience Account Managers work closely with teams such as sales, product development, and customer support to address client needs and ensure satisfaction. When a client raises a concern, the Account Manager acts as a liaison, gathering information from the relevant departments, coordinating responses, and ensuring timely resolution. This cross-functional collaboration helps maintain strong client relationships and often leads to process improvements based on customer feedback. Effective communication and teamwork are essential for success in this role.
What cities near Rome, GA are hiring for Customer Experience Account Manager jobs? Cities near Rome, GA with the most Customer Experience Account Manager job openings:
Customer Experience Account Manager jobs near you
Infographic showing various Customer Experience Account Manager job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $47,352 per year, or $22.8 per hour.

Customer Experience Coordinator

TJX Companies

Calhoun, GA • On-site

$13 - $13.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

466 Highway 53 E

Location:

USA Marshalls Store 1626 Calhoun GAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Employment Type: FULL_TIME

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