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Customer Engineering Services Jobs in Texas (NOW HIRING)

L3HHCM20

Sr. Supervisor, Engineering Services

Waco, TX · On-site

Job Title: Sr. Supervisor, Engineering Services Job Code: 39345 Job Location: Waco, TX (On-Site ... Represent L3Harris during interactions with military and commercial customers. * Read, interpret ...

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All JobsCustomer Engineering Services JobsCustomer Engineering Services Jobs in Texas

Customer Engineering Services information

See Texas salary details

$36.3K

$73.2K

$101.1K

How much do customer engineering services jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer engineering services in Texas is $73,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $83,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Engineering Services vs Customer Support Specialist?

AspectCustomer Engineering ServicesCustomer Support Specialist
CredentialsTechnical degrees, certifications in networking, hardware, or softwareCustomer service or support certifications, sometimes technical knowledge
Work EnvironmentOn-site or technical environments, often involved in installations and troubleshootingCall centers, help desks, remote support
Employer & IndustryTech companies, hardware/software providers, IT servicesBroadly across industries, including tech, retail, telecom

Customer Engineering Services focus on technical solutions, installations, and complex troubleshooting, often requiring specialized certifications. Customer Support Specialists handle general customer inquiries, troubleshooting, and issue resolution, typically in a support or call center setting. While both roles involve assisting customers, Customer Engineering Services are more technical and hands-on, whereas Customer Support Specialists focus on customer communication and problem-solving.

What are the key skills and qualifications needed to thrive as a customer engineering services professional, and why are they important?

To thrive as a Customer Engineering Services professional, you need strong technical troubleshooting abilities, a background in engineering or IT, and often a relevant degree or technical certification. Familiarity with diagnostic software, ticketing systems, and industry-standard hardware or software platforms is typically required. Excellent communication, problem-solving skills, and a customer-focused mindset help you effectively address client issues and build positive relationships. These skills are essential for delivering timely solutions, maintaining customer satisfaction, and ensuring smooth operation of clients' technical systems.

How does a customer engineering services professional typically collaborate with both clients and internal teams to resolve technical issues?

Customer Engineering Services professionals act as a vital link between clients and internal engineering or product teams. They communicate directly with customers to understand technical challenges, diagnose issues, and gather detailed feedback. Internally, they relay this information to relevant teams, helping prioritize fixes and improvements while keeping clients regularly updated on progress. This role requires strong interpersonal skills and technical acumen to ensure effective collaboration and high customer satisfaction.

What is customer engineering services?

Customer Engineering Services (CES) refer to a range of technical support and solutions provided to customers who use a company's products or systems. These services typically involve installation, maintenance, troubleshooting, and optimization to ensure the customer's equipment operates efficiently. CES professionals work directly with clients to resolve technical issues, provide training, and implement upgrades, often acting as a bridge between the customer and the engineering or product development teams. Their goal is to enhance customer satisfaction by ensuring reliable product performance and rapid problem resolution.
What are popular job titles related to Customer Engineering Services jobs in Texas? For Customer Engineering Services jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Engineering Services jobs in Texas look for? The top searched job categories for Customer Engineering Services jobs in Texas are:
What cities in Texas are hiring for Customer Engineering Services jobs? Cities in Texas with the most Customer Engineering Services job openings:
Customer Engineering Services jobs near you
Infographic showing various Customer Engineering Services job openings in Texas as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $73,199 per year, or $35.2 per hour.

Engineering Services Coordinator

CCJ & Associates, LLC

Houston, TX • On-site

$18.75 - $23.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Engineering Services Coordinator

Location: Houston, La Porte, or Nederland, TX
Department: Services Product Line
Employment Type: Full-Time

Job Summary

Swagelok Southeast Texas is seeking a highly organized and detail-oriented Engineering Services Coordinator to support our Services Product Line team. This role serves as a critical operational resource, providing administrative and project coordination support for Field Services and Training activities.

The Engineering Services Coordinator works closely with customers, project managers, field personnel, and internal stakeholders to ensure projects are executed efficiently and customers receive a high level of service and responsiveness. This position is ideal for someone who enjoys managing multiple priorities, coordinating activities across teams, and ensuring accuracy in a fast-paced environment

Essential Duties and Responsibilities

  • Support day-to-day Services business activities while ensuring accuracy, responsiveness, and follow-through

  • Coordinate Field Services projects, including scheduling, site access requirements, badging, safety documentation, and customer communications

  • Track project milestones, resource scheduling, and project documentation

  • Prepare Training and Field Services quotes and manage corresponding sales orders

  • Enter and manage orders through Zendesk and SAP business systems

  • Create and maintain part numbers in SAP for Field Services activities

  • Monitor quote and order activity to provide visibility to leadership and project teams

  • Support active projects by processing change orders and scope adjustments

  • Manage rental fleet billing, invoicing, and equipment tracking

  • Partner with customers and internal teams to ensure a positive customer experience and successful project execution

Education and Experience

  • Associate degree or higher in Business Administration or a related field preferred

  • 3–5 years of administrative, project coordination, or operational support experience

  • Experience in a technical services, industrial, manufacturing, or field services environment preferred

  • Experience with SAP, Zendesk, or similar ERP/CRM systems strongly preferred

  • Swagelok experience is a plus

Why Join Swagelok Southeast Texas?

Swagelok Southeast Texas is a Certified Great Place to Work® and an industry leader in fluid system solutions. We offer a collaborative environment, strong company culture, and opportunities for professional growth.

At Swagelok Southeast Texas, we invest in our employees' future by providing training, development, and career advancement opportunities that help team members continue to grow throughout their careers.


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