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Customer Engineer Intern Jobs in Needham, MA (NOW HIRING)

LiftOFF Technology

Battery R&D Intern

Somerville, MA · On-site

$16.25 - $21.75/hr

Battery R&D Intern We are seeking a Battery R&D Intern to support our engineering team in ... customers. We are looking for world-class talent to join us in pushing the frontiers of battery ...

Blitzy

Forward Deployed Engineer

Cambridge, MA · On-site

$100K - $185K/yr

You'll embed directly with our customer's engineering team, helping them revolutionize their ... Strong communication skills-you can explain technical concepts to anyone from intern to CTO * Must ...

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All JobsCustomer Engineer Intern JobsCustomer Engineer Intern Jobs in Needham, MA

Customer Engineer Intern information

What are the key skills and qualifications needed to thrive as a customer engineer intern?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What does a customer engineer intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

What types of projects and responsibilities can a customer engineer intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

What job categories do people searching Customer Engineer Intern jobs in Needham, MA look for? The top searched job categories for Customer Engineer Intern jobs in Needham, MA are:
What cities near Needham, MA are hiring for Customer Engineer Intern jobs? Cities near Needham, MA with the most Customer Engineer Intern job openings:
Customer Engineer Intern jobs near you
Infographic showing various Customer Engineer Intern job openings in Needham, MA as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Battery R&D Intern

LiftOFF Technology

Somerville, MA • On-site

$16.25 - $21.75/hr

Other

Re-posted 9 days ago

Job description

Battery R&D Intern

We are seeking a Battery R&D Intern to support our engineering team in developing battery prototypes. This internship is offered through the MassCEC Clean Energy Program. We prioritize candidates meeting MassCEC eligibility, but encourage all exceptional applicants to apply.

About LiftOFF Technology

LiftOFF Technology is building the future of batteries with a drop-in solution that delivers double the energy density, safer performance, and a secure domestic supply chain. We are supported by Breakthrough Energy and guided by a consortium of world-class advisors from both academia and industry. Based at Greentown Labs in Somerville, we are on a mission to build prototypes in close collaboration with our customers. We are looking for world-class talent to join us in pushing the frontiers of battery technology.

Description

June-Aug or Oct-Dec

Key Responsibilities

  • Preparation and processing of chemicals, including waste disposal
  • Support the senior engineers with cell and electrolyte preparation
  • Support cell assembly and conduct electrochemical experiments
  • Data collection, storing, consolidation, and visualization
  • Work in compliance with safety regulations
  • Support the engineering team in a variety of tasks

Required Technical Qualification

  • Background in chemistry, chemical engineering, materials science or related subject
  • Hands-on experience in wet labs and working with hazardous chemicals
  • Familiar with chemical safety procedures

Personal Attributes

  • Passionate with strong intrinsic motivation and ambition
  • Fast learner who thrives in dynamic, fast-paced, and ambiguous environments
  • Collaborative team player who takes ownership of their work and actively contributes to shared goals

Nice-to-Have

  • Experience working with glove boxes and batteries
  • Experience with characterization techniques such as XRD and SEM

Benefits

  • Working at Greentown Labs – the coolest Greentech incubator in the US
  • Being an integral part of a mission-driven start at the cutting edge of battery technology
  • Competitive intern salary
  • Potential transition into a full-time role

Apply