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Customer Engineer Intern Jobs in Needham, MA (NOW HIRING)

vicinityenergy

Engineering Intern

Cambridge, MA · On-site

$18 - $20/hr

... customers' steam production, cooling, compressed air, vacuum, and power networks. As an Engineering ... Intern you will be called upon to support a variety of engineering activities, conduct inventory of ...

New

vicinityenergy

Engineering Intern

Cambridge, MA

$18 - $20/hr

... customers' steam production, cooling, compressed air, vacuum, and power networks. As an Engineering ... Intern you will be called upon to support a variety of engineering activities, conduct inventory of ...

New

Vicinity Energy, Inc.

Engineering Intern

Cambridge, MA · On-site

$18 - $20/hr

... our customers, our communities, and our planet. Summary The Engineering Intern provides an ... opportunity for students who are currently pursuing an engineering education to get hands on ...

New

Leidos

Substation Physical Engineer

Framingham, MA · On-site

$101K - $129K/yr

Everything we do is built on a commitment to do the right thing for our customers, our people, and ... Engineer Intern ("EI" or "EIT") professional certification. * Professional Engineer ("PE") License.

Leidos

Substation Physical Engineer

Framingham, MA · On-site

$101K - $129K/yr

Everything we do is built on a commitment to do the right thing for our customers, our people, and ... Engineer Intern ("EI" or "EIT") professional certification. * Professional Engineer ("PE") License.

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All JobsCustomer Engineer Intern JobsCustomer Engineer Intern Jobs in Needham, MA

Customer Engineer Intern information

What are the key skills and qualifications needed to thrive as a customer engineer intern?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What does a customer engineer intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

What types of projects and responsibilities can a customer engineer intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

What job categories do people searching Customer Engineer Intern jobs in Needham, MA look for? The top searched job categories for Customer Engineer Intern jobs in Needham, MA are:
What cities near Needham, MA are hiring for Customer Engineer Intern jobs? Cities near Needham, MA with the most Customer Engineer Intern job openings:
Customer Engineer Intern jobs near you
Infographic showing various Customer Engineer Intern job openings in Needham, MA as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Data Engineer Intern/Co-op

Plymouth Rock Assurance Corporation

Boston, MA • On-site

$25 - $30/hr

Full-time

Re-posted 19 days ago

Plymouth Rock Assurance rating

8.5

Company rating: 8.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

105th of 303 rated insurance

Job description

Data Engineer Intern/Co-op

At Plymouth Rock, a fast-growing, analytics-driven insurer, we believe data science can redefine how insuranceoperates. AsaData Engineerinter/Co-op withour Enterprise Advanced Analytics team, youwill work witha team of top-tier data scientists to generate breakthrough insights that drive profitable growth, operational excellence, and competitive advantage. You willwork with the team to helparchitect and manage the data pipelines that connect internal systems, third-party sources, and advanced analytical platforms, directly enabling our most strategic research initiatives.

Responsibilities

  • Assistin modernizing legacy data pipelines into Python-based, cloud-native workflows using AWS Step Functions, AWS Glue, and S3.
  • Build and improve ingestion pipelines that move data from SQL Server and other on-prem + cloud sources into AWS (e.g., S3-backed data lake).
  • Improve pipeline performance, efficiency, and scalability (e.g., partitioning strategies, incremental loads, reduced runtime/cost).
  • Implement data quality checks and operational safeguards to support reliable, repeatable (idempotent) runs (e.g., validation rules, anomaly checks, retry-safe processing).
  • Contribute to reusable Python modules for ingestion, transformations, quality checks, logging, and alerting.
  • Partner with data scientists/ML engineers to prepare curated datasets for SageMaker training/inference workflows.
  • Document code, workflows, and runbooks; keep documentation current as pipelines evolve.

Qualifications

  • Currently pursuingorhave completedaMaster's in Computer Science, Information Systems, Data Engineering (or related).
  • Experience (projects, internships, or coursework) building Python + SQL data pipelines or data-intensive workflows.
  • Familiarity with AWS services commonly used in data platforms, including S3, Glue, Step Functions (hands-on experience preferred).
  • Experience working with SQL Server (or similar relational databases) and writing performant SQL.
  • Comfort with Linux and bash; able to debug jobs and inspect logs.
  • Familiarity with CI/CD, Git, and basic testing practices.
  • Exposure tohybrid connectivity patterns (e.g., VPN/Direct Connect, hosted agents, secure credential management) or tools for extracting from on-prem sources.
  • Familiarity with data lake formats and practices (Parquet, partitioning, schema evolution).
  • Exposure tomonitoring/alerting(CloudWatch, Datadog) and data quality frameworks/patterns.
  • Interest in ML data prep / feature pipelines for SageMaker.

Salary Range: $25/hr - $30/hr.Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over$2 billionin personal and commercial auto and homeowner's insurance throughout the Northeast andmid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry.The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts.Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent"

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