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Customer Engineer Intern Jobs in Chandler, AZ (NOW HIRING)

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Application Engineering Intern

Chandler, AZ · On-site

$16.25 - $21.25/hr

Position Overview: We're looking for a detail-oriented Engineering Intern to support our ... Help our customers with basic support such as TDC search, license issues, and queries about new SMT ...

Axway

Software Engineering Internship

Scottsdale, AZ

... Intern to support the development of our B2Bi integration platform, which enables secure and ... With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate ...

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Customer Engineer Intern information

What are the key skills and qualifications needed to thrive as a Customer Engineer Intern, and why are they important?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What types of projects and responsibilities can a Customer Engineer Intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What does a Customer Engineer Intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

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Customer Engineer Intern jobs near you

Software Engineering Intern

Axway Software SA

Scottsdale, AZ • On-site, Remote

Other

This job post has expired today. Applications are no longer accepted.

Job description

Overview
We are seeking a motivated Software Engineering Intern to join our Validation Authority engineering team, with a primary focus on automation testing and CI/CD pipelines. In this role, you will work closely with software engineers and QA professionals to design, implement, and maintain automated test frameworks using TestNG / ATS, and to integrate tests into modern CI/CD workflows. This internship provides hands-on experience with real-world systems, tools, and best practices in software quality and DevOps.
What You Will Gain
  • Hands-on experience with enterprise-level automation testing
  • Practical exposure to CI/CD pipelines and DevOps practices
  • Mentorship from experienced engineers
  • Experience working in an agile, collaborative development environment
  • A strong foundation for a career in software quality, automation, or DevOps
Responsibilities
  • Design, develop, and maintain automated test cases using TestNG / ATS
  • Execute and analyze automated test suites for functional, regression, and integration testing
  • Collaborate with developers to understand requirements and identify test scenarios
  • Integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitLab CI)
  • Monitor pipeline execution results and help troubleshoot test failures
  • Contribute to improving test coverage, reliability, and execution time
  • Maintain test documentation and report defects with clear reproduction steps
  • Learn and apply best practices in software testing, automation, and DevOps
Qualifications
  • Currently pursuing a degree in Computer Science, Software Engineering, or a related field
  • Basic programming experience in Java (or a similar language)
  • Familiarity with automation testing concepts and frameworks (TestNG preferred)
  • Understanding of software development lifecycle (SDLC) and testing methodologies
  • Basic knowledge of Git or other version control systems
  • Strong analytical and problem-solving skills
  • Good communication and teamwork abilities
Preferred Qualifications
  • Exposure to CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps
  • Familiarity with Linux/Unix environments
  • Basic understanding of REST APIs and API testing

Company Overview
At Axway, we're more than a company-we're a pioneer. For 25 years, we've been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration.
We're on a mission to be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions.
Why Axway?
We believe in the power of togetherness. When you're part of Axway, you're part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you'll find camaraderie, collaboration, and the support of leadership to inspire you daily.
Here, you'll grow, innovate, and succeed because we're better together. Each step forward in your personal journey is one we take as a team. Join us, and let's accomplish extraordinary things together.
Axway is a proud member of 74Software. Learn more about how Axway is transforming the future: https://www.axway.com/en.
Ready to shape the future? Let's get started-because at Axway, together, we can. Together, we will.
Axway is an AA and EEO employer

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