Account Manager I, Canada
Quebec, QC · On-site
This position will focus on obtaining customers in the areas of academia, industrial, contract ... S. in Life Science, Engineering or related field. o Additional years of experience can be a ...
Quebec, QC · On-site
This position will focus on obtaining customers in the areas of academia, industrial, contract ... S. in Life Science, Engineering or related field. o Additional years of experience can be a ...
Quebec, QC · On-site
This position will focus on obtaining customers in the areas of academia, industrial, contract ... S. in Life Science, Engineering or related field. o Additional years of experience can be a ...
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Quick apply
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Quick apply
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Recording and analyzing customer claims. * Assisting with quality training to ensure all employees ... Familiarity with ISO requirements and engineering drawings * Understanding of basic mathematical ...
Recording and analyzing customer claims. * Assisting with quality training to ensure all employees ... Familiarity with ISO requirements and engineering drawings * Understanding of basic mathematical ...
Company Jesta I.S. is a global supplier of integrated software for wholesalers and retailers ... customers top of mind. With more than 50 years of experience in wholesale and retail, we are ...
Company Jesta I.S. is a global supplier of integrated software for wholesalers and retailers ... customers top of mind. With more than 50 years of experience in wholesale and retail, we are ...
Montreal, QC · On-site
Document and version APIs and schemas for customer-facing usage * Support the governance of data by ... Mentor and guide junior developers and influence architectural decisions across the team. * Take ...
Montreal, QC · On-site
Document and version APIs and schemas for customer-facing usage * Support the governance of data by ... Mentor and guide junior developers and influence architectural decisions across the team. * Take ...
Montreal, QC · On-site
Vous etes membre de l'Ordre des Ingenieurs du Quebec a titre d'ingenieur; * Vous avez des ... Si vous detenez une certification SPRAT I ca serait atout; * Maitrise avancee de l'anglais exigee.
Montreal, QC · On-site
Vous etes membre de l'Ordre des Ingenieurs du Quebec a titre d'ingenieur; * Vous avez des ... Si vous detenez une certification SPRAT I ca serait atout; * Maitrise avancee de l'anglais exigee.
... customer experience transformation As a Software Engineer for wmA, you will work closely with one ... Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of ...
... customer experience transformation As a Software Engineer for wmA, you will work closely with one ... Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of ...
... customer experience transformation As a Software Engineer for wmA, you will work closely with one ... Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of ...
... customer experience transformation As a Software Engineer for wmA, you will work closely with one ... Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of ...
Continuez a lire et vous verrez, le poste d'analyste\-programmeur IBM i pourrait bien etre l'emploi pour vous! \n \n \n \n \n \n Resume \n \n \n Relevant du Directeur developpement IBM i, l'Analyste ...
Continuez a lire et vous verrez, le poste d'analyste\-programmeur IBM i pourrait bien etre l'emploi pour vous! \n \n \n \n \n \n Resume \n \n \n Relevant du Directeur developpement IBM i, l'Analyste ...
Saint-jerome, QC · On-site
... our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the ...
New
Saint-jerome, QC · On-site
... our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the ...
New
Montreal, QC · On-site
Translate business needs into technical requirements and ensure alignment with product and customer ... Partner with DevOps and engineering teams for seamless deployment, monitoring, and troubleshooting.
Montreal, QC · On-site
Translate business needs into technical requirements and ensure alignment with product and customer ... Partner with DevOps and engineering teams for seamless deployment, monitoring, and troubleshooting.
I'm currently recruiting for a well-established Canadian technology organization specializing in ... Collaborate with engineering teams, technology vendors, and selected customers; Produce detailed ...
I'm currently recruiting for a well-established Canadian technology organization specializing in ... Collaborate with engineering teams, technology vendors, and selected customers; Produce detailed ...
I'm currently recruiting for a well-established Canadian technology organization specializing in ... Collaborate with engineering teams, technology vendors, and selected customers; Produce detailed ...
I'm currently recruiting for a well-established Canadian technology organization specializing in ... Collaborate with engineering teams, technology vendors, and selected customers; Produce detailed ...
I'm currently recruiting for a well-established Canadian technology organization specializing in ... Collaborate with engineering teams, technology vendors, and selected customers; Produce detailed ...
New
I'm currently recruiting for a well-established Canadian technology organization specializing in ... Collaborate with engineering teams, technology vendors, and selected customers; Produce detailed ...
New
I'm currently recruiting for a well-established Canadian technology organization specializing in ... Collaborate with engineering teams, technology vendors, and selected customers; Produce detailed ...
New
I'm currently recruiting for a well-established Canadian technology organization specializing in ... Collaborate with engineering teams, technology vendors, and selected customers; Produce detailed ...
New
I'm currently recruiting for a well-established Canadian technology organization specializing in ... Collaborate with engineering teams, technology vendors, and selected customers; Produce detailed ...
New
I'm currently recruiting for a well-established Canadian technology organization specializing in ... Collaborate with engineering teams, technology vendors, and selected customers; Produce detailed ...
New
Hello, I'm Anthony Chacon, Recruitment Consultant at FED ManuTech, specializing in engineering ... Occasionally travel to customer sites for technical support and after-sales service; Respond to ...
Hello, I'm Anthony Chacon, Recruitment Consultant at FED ManuTech, specializing in engineering ... Occasionally travel to customer sites for technical support and after-sales service; Respond to ...
| Aspect | Customer Engineer I | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically an associate degree or equivalent, technical certifications | High school diploma or equivalent, some technical knowledge |
| Work Environment | On-site or in-field technical support, customer sites | Call centers, help desks, remote support |
| Employer & Industry Usage | Technology, hardware, software companies | IT service providers, tech companies |
The Customer Engineer I role focuses on technical support and troubleshooting directly at customer sites, often requiring technical certifications. In contrast, Customer Support Specialists typically handle remote support via phone or chat, with less emphasis on on-site work. Both roles serve in tech industries but differ in work environment and technical depth.

Full-time
Re-posted 19 days ago
POSITION SUMMARY:
The Account Manager I is responsible for managing a defined geographic region with a focus on meeting sales revenue objectives while maintaining and building customer relationships. This position will focus on obtaining customers in the areas of academia, industrial, contract research accounts and similar opportunities.
DUTIES AND RESPONSIBILITIES:
• Develops and maintains relationships with potential and existing customers and acts as a liaison between the customers and technical staff to ensure thorough understanding of product/instrument portfolios.
• Develops sales programs designed to achieve budgeted sales volume.
• Meets regularly with assigned customer accounts, by phone or in person. Ensures that customers are consistently satisfied with the products and services; resolves any escalated issues.
• Focuses on prospecting of new business opportunities while growing and developing existing accounts.
• Manages accounts and adds new accounts to CRM. Regularly reviews to ensure data is accurate and current.
• Maintains in-depth knowledge of a complete portfolio of products including all capital, consumable and services.
• Integrates the Field Application Scientific team and Inside Sales team in the strategic selling processes with the goal to grow sales of instrument and consumable products.
• Specific duties may vary depending upon specific department/territory requirements.
EXPERIENCE AND QUALIFICATIONS:
• B.S. in Life Science, Engineering or related field.
o Additional years of experience can be a substitute for a degree.
• A minimum of three years of sales experience managing multiple geographic region.
• Industrial sales and/or academic sales preferred.
KNOWLEDGE, SKILLS AND ABILITIES:
• Proven sales record with knowledge of the assigned geographic region.
• Strong technical background.
• Knowledge Molecular Biology, Proteomics and competitive technology systems.
• Strong business acumen, negotiation and mediation skills, as well as a demonstrated attention to detail and a focus on achieving quality outcomes. Ability to build/foster relationships.
• A professional presence and strong interpersonal skills for interacting in a courteous, timely, and diplomatic manner with customers.
• Demonstrated ability to expand business within a geographic region.
• Excellent oral, written communication and interpersonal skills
o Effectively communicate issues/problems and results that impact timelines, accuracy and reliability of account data
o Effectively communicate performance goals and expectations
• Proficiency in MS Office Suite, WebEx or related teleconferencing software. Proficiency in SFDC desired.
• A wide degree of creativity and latitude is expected including the ability to multi-task and work productively in a demanding research environment with changing priorities.
• Ability to travel extensively that can include overnight stays and working work outside normal business hours as needed.
PHYSICAL DEMANDS:
While performing the duties of this job, the individual is frequently required to sit and stand for long periods. The individual is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; reach with hands and arms. This position requires extensive travel.
WORK ENVIRONMENT:
This position requires up to 100% travel within the designated territory to customer sites up to five days a week.