Engineering Director
Montreal, QC · On-site
Hello, I'm Anthony Chacon, Recruitment Consultant with FED ManuTech, specializing in engineering ... Work closely with Sales, Operations, Quality, Supply Chain and Customer Service to develop ...
Engineering Director
Montreal, QC · On-site
Hello, I'm Anthony Chacon, Recruitment Consultant with FED ManuTech, specializing in engineering ... Work closely with Sales, Operations, Quality, Supply Chain and Customer Service to develop ...
Customer Support Specialist
Montreal, QC · On-site
... engineer who will provide seamless tier 1 support to our customers and the global HAPG network. Due ... Readiness to travel (approx. 10%) on a global basis i.e., for troubleshooting, training or customer ...
Customer Support Specialist
Montreal, QC · On-site
... engineer who will provide seamless tier 1 support to our customers and the global HAPG network. Due ... Readiness to travel (approx. 10%) on a global basis i.e., for troubleshooting, training or customer ...
Hello, I'm Anthony Chacon, Recruitment Consultant with FED ManuTech, specializing in engineering ... Work closely with Sales, Operations, Quality, Supply Chain and Customer Service to develop ...
Hello, I'm Anthony Chacon, Recruitment Consultant with FED ManuTech, specializing in engineering ... Work closely with Sales, Operations, Quality, Supply Chain and Customer Service to develop ...
Engineering Director
Laval, QC · On-site
Hello, I'm Anthony Chacon, Recruitment Consultant with FED ManuTech, specializing in engineering ... Work closely with Sales, Operations, Quality, Supply Chain and Customer Service to develop ...
Engineering Director
Laval, QC · On-site
Hello, I'm Anthony Chacon, Recruitment Consultant with FED ManuTech, specializing in engineering ... Work closely with Sales, Operations, Quality, Supply Chain and Customer Service to develop ...
... I/O interfaces. * Support software architecture: command sequencing, telemetry packetization ... Act as technical liaison with customers, partners and external vendors * Act as Continuous ...
... I/O interfaces. * Support software architecture: command sequencing, telemetry packetization ... Act as technical liaison with customers, partners and external vendors * Act as Continuous ...
Ingenieur Systemes Avioniques
$110K - $130K/yr
... customer list all over the world You would report straight to the Director of Maintenance and ... Apply here with your resume and I will come back to you with the full picture on the company and ...
Ingenieur Systemes Avioniques
$110K - $130K/yr
... customer list all over the world You would report straight to the Director of Maintenance and ... Apply here with your resume and I will come back to you with the full picture on the company and ...
Our distinct company culture makes us a top employer, as well a premiere choice for our customers ... You will primarily work with RPG, RPGLE, CL, IBM i SQL, and Synon2/E (COOL 2/E) across multiple ...
Our distinct company culture makes us a top employer, as well a premiere choice for our customers ... You will primarily work with RPG, RPGLE, CL, IBM i SQL, and Synon2/E (COOL 2/E) across multiple ...
Senior Graphics Engineer
Montreal, QC · On-site
Ability to collaborate with developers, customers, and leadership, both verbally and via documentation You might also have * Understanding of modern engine systems and rendering architectures and ...
Senior Graphics Engineer
Montreal, QC · On-site
Ability to collaborate with developers, customers, and leadership, both verbally and via documentation You might also have * Understanding of modern engine systems and rendering architectures and ...
I/O interfaces * Support software architecture activities, including command sequencing, telemetry ... Mentor junior engineers and serve as a technical liaison with customers, partners, and vendors.
I/O interfaces * Support software architecture activities, including command sequencing, telemetry ... Mentor junior engineers and serve as a technical liaison with customers, partners, and vendors.
Account Manager I, Canada
Quebec, QC · On-site
This position will focus on obtaining customers in the areas of academia, industrial, contract ... S. in Life Science, Engineering or related field. o Additional years of experience can be a ...
Account Manager I, Canada
Quebec, QC · On-site
This position will focus on obtaining customers in the areas of academia, industrial, contract ... S. in Life Science, Engineering or related field. o Additional years of experience can be a ...
Application Specialist I
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Quick apply
Application Specialist I
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Application Specialist I
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Application Specialist I
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Application Specialist I
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Quick apply
Application Specialist I
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Application Specialist I
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Application Specialist I
Laval, QC · On-site
... engineered products and innovative system designs, focusing on customized solutions consisting of ... Translate customer requirements into accurate product and solution recommendations * Process ...
Salesforce Platform Developer I or another relevant certification is considered an asset; * Good ... customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico ...
Salesforce Platform Developer I or another relevant certification is considered an asset; * Good ... customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico ...
Company Jesta I.S. is a global supplier of integrated software for wholesalers and retailers ... customers top of mind. With more than 50 years of experience in wholesale and retail, we are ...
Company Jesta I.S. is a global supplier of integrated software for wholesalers and retailers ... customers top of mind. With more than 50 years of experience in wholesale and retail, we are ...
Salesforce Platform Developer I or another relevant certification is considered an asset; * Good ... customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico ...
Salesforce Platform Developer I or another relevant certification is considered an asset; * Good ... customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico ...
Salesforce Platform Developer I or another relevant certification is considered an asset; Good ... customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico ...
Salesforce Platform Developer I or another relevant certification is considered an asset; Good ... customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico ...
Salesforce Platform Developer I or another relevant certification is considered an asset; * Good ... customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico ...
Salesforce Platform Developer I or another relevant certification is considered an asset; * Good ... customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico ...
Salesforce Platform Developer I or another relevant certification is considered an asset; * Good ... customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico ...
Salesforce Platform Developer I or another relevant certification is considered an asset; * Good ... customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico ...
Customer Engineer I information
What is the difference between Customer Engineer I vs Customer Support Specialist?
| Aspect | Customer Engineer I | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically an associate degree or equivalent, technical certifications | High school diploma or equivalent, some technical knowledge |
| Work Environment | On-site or in-field technical support, customer sites | Call centers, help desks, remote support |
| Employer & Industry Usage | Technology, hardware, software companies | IT service providers, tech companies |
The Customer Engineer I role focuses on technical support and troubleshooting directly at customer sites, often requiring technical certifications. In contrast, Customer Support Specialists typically handle remote support via phone or chat, with less emphasis on on-site work. Both roles serve in tech industries but differ in work environment and technical depth.
Full-time
Posted 10 days ago
Job description
Hello, I’m Anthony Chacon, Recruitment Consultant with FED ManuTech, specializing in engineering, technical and manufacturing roles.
I’m currently recruiting for a manufacturing company specializing in temperature-controlled packaging and cold chain solutions. As part of its growth, the company is looking for an Engineering Director to lead an engineering team and drive the development of solutions serving the pharmaceutical, life sciences, biotechnology, healthcare and food industries.
Your Role :
Lead, mentor and develop the engineering team while promoting innovation and technical excellence.
Oversee the design, development, validation and commercialization of temperature-controlled packaging solutions.
Drive the development of cold chain solutions, including passive thermal shippers, reusable cooling systems, insulated pallet covers, refrigerants and sustainable temperature-controlled solutions.
Provide technical leadership across manufacturing processes, production equipment, automation, tooling and engineering projects.
Lead equipment selection, installation, commissioning, troubleshooting and continuous improvement initiatives.
Oversee laboratory testing, validation activities, product qualification programs and technical investigations.
Work closely with Sales, Operations, Quality, Supply Chain and Customer Service to develop solutions aligned with customer requirements.
Drive continuous improvement, cost reduction, process optimization and the introduction of new technologies.
Working Conditions :
Permanent, full-time position.
Location: Montreal / Anjou.
Leadership role combining team management with hands-on technical involvement.
Specialized manufacturing environment focused on cold chain solutions.
Opportunity to play a key role in the development and commercialization of new technologies.
Bachelor’s degree in Mechanical Engineering, Packaging Engineering, Chemical Engineering, Industrial Engineering, Manufacturing Engineering or a related field.
10+ years of engineering experience, ideally within manufacturing, industrial, packaging, pharmaceutical, medical, automation or cold chain environments.
Direct and mandatory experience with thermal packaging for cold chain applications.
5+ years of experience managing engineering teams and multidisciplinary projects.
Strong knowledge of product development, validation, manufacturing processes and technical problem-solving.
Experience with manufacturing equipment, automation systems, production machinery, tooling and CAPEX projects.
Experience leading equipment installation and commissioning, process validation and operational efficiency projects.
Knowledge of insulated materials, refrigerants and thermal packaging technologies is an asset.
Experience with CAD software; SolidWorks is preferred.
Knowledge of Lean Manufacturing, Six Sigma, root cause analysis and continuous improvement methodologies is an asset.
Fluent in both French and English, written and spoken, with regular interaction with teams, customers and business partners across Canada, the United States and internationally.
Strong leadership skills, a hands-on approach and the ability to remain technically involved while leading a team.
This is a great opportunity for an engineering leader with strong hands-on Cold Chain expertise who wants to have a direct impact on the development of solutions used to safely transport temperature-sensitive products.