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Customer Engagement Associate Jobs in Virginia (NOW HIRING)

Variety Stores LLC

Customer Service Associate

Wytheville, VA

$14.25 - $19.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Chatham, VA

$14.50 - $19.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Hopewell, VA

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Vinton, VA

$14.25 - $19.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Yorktown, VA

$12.75 - $17.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Petersburg, VA

$14.25 - $19.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Roanoke, VA

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Roanoke, VA

$14.25 - $19.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Abingdon, VA

$14 - $19.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Richmond, VA

$14.50 - $19.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

Variety Stores LLC

Customer Service Associate

Lynchburg, VA

$14 - $19.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Provides customer engagement in positive and approachable manner. * Assists in maintaining a clean ...

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Showing results 41-60

All JobsCustomer Engagement Associate JobsCustomer Engagement Associate Jobs in Virginia

Customer Engagement Associate information

See Virginia salary details

$22.8K

$46.6K

$71.9K

How much do customer engagement associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer engagement associate in Virginia is $46,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a customer engagement associate?

Customer Engagement Associates are professionals who interact with customers to enhance their experience, resolve inquiries, and build lasting relationships. They often handle communications across various channels such as phone, email, chat, or social media. Their main goal is to ensure customers are satisfied with products or services, and to represent the company in a positive manner. Customer Engagement Associates may also collect feedback and provide insights to help improve products or services. The role requires strong communication, problem-solving, and interpersonal skills.

What is the difference between Customer Engagement Associate vs Customer Service Representative?

AspectCustomer Engagement AssociateCustomer Service Representative
Primary FocusBuilding customer relationships, engagement, and loyaltyHandling customer inquiries, troubleshooting, and support
Skills & CredentialsCommunication, interpersonal skills, CRM familiarityCommunication, problem-solving, product knowledge
Work EnvironmentSales, marketing, or customer success teamsCall centers, support desks, retail
Industry UsageMarketing, retail, tech companiesRetail, telecom, banking

While both roles involve customer interaction, a Customer Engagement Associate focuses on fostering ongoing relationships and enhancing customer loyalty, often working proactively. In contrast, a Customer Service Representative primarily responds to customer inquiries and resolves issues reactively. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a customer engagement associate, and why are they important?

To thrive as a Customer Engagement Associate, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, active listening, and a positive attitude help you build rapport with customers and resolve issues efficiently. These competencies ensure customer satisfaction, foster loyalty, and contribute to the company's reputation and success.

How does a customer engagement associate typically collaborate with other departments to enhance the customer experience?

Customer Engagement Associates frequently work closely with teams such as sales, marketing, and product support to ensure a seamless customer journey. They relay customer feedback to relevant departments, help coordinate outreach campaigns, and may participate in cross-functional meetings to discuss customer trends or challenges. This collaboration helps identify opportunities for improvement and ensures that the customer's voice is represented across the organization. Building strong relationships with internal teams is key to driving customer satisfaction and loyalty.
What are the most commonly searched types of Customer Engagement jobs in Virginia? The most popular types of Customer Engagement jobs in Virginia are:
Customer Engagement Associate jobs near you
Infographic showing various Customer Engagement Associate job openings in Virginia as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,559 per year, or $22.4 per hour.

Brand Promotions Associate - Entry Leve

GIG USA

Norfolk, VA • On-site

$17 - $22/hr

Full-time

Posted 5 days ago

Job description

Are you outgoing, energetic, and passionate about connecting with people? We're hiring Brand Promotions Associates to join our growing team! This is an exciting entry-level opportunity to gain hands-on experience in brand promotions, event marketing, customer engagement, and community outreach.
No previous experience is required-we provide paid training, ongoing mentorship, and professional development to help you build the skills needed for a successful career.
Brand Promotions Associate Responsibilities
  • Represent client brands at live events, retail promotions, and community outreach campaigns
  • Engage with customers to promote products, services, and marketing initiatives
  • Build brand awareness through positive, face-to-face interactions
  • Educate customers about promotional campaigns and answer questions professionally
  • Assist with event setup, coordination, and promotional activities
  • Support marketing initiatives and customer engagement efforts
  • Collaborate with team members to achieve campaign goals
  • Participate in ongoing training focused on marketing, communication, and leadership development
Qualifications
We're looking for candidates who are:
  • Friendly, outgoing, and customer-focused
  • Strong communicators with excellent interpersonal skills
  • Reliable, motivated, and eager to learn
  • Comfortable working in a fast-paced, team-oriented environment
  • Positive, professional, and goal-oriented
  • Previous experience in customer service, retail, hospitality, events, marketing, or sales is a plus but not required
  • Entry-level candidates, recent graduates, and career changers are encouraged to apply
Benefits & Perks
  • Full-time position
  • Paid training
  • Weekly pay
  • Immediate start available
  • Performance-based bonuses
  • Career advancement opportunities
  • Leadership development and mentorship
  • Hands-on experience in event marketing and brand promotions
  • Supportive, collaborative team environment
Apply Today!
Start your career as a Brand Promotions Associate with a company that invests in your success. If you're looking for an opportunity to develop skills in marketing, customer engagement, event promotions, and brand representation, apply today for immediate consideration!

Apply