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Customer Education Jobs (NOW HIRING)

Lincare

Customer Service Rep

Johnson City, TN

$15.75 - $21.25/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare

Customer Service Rep

Middlebury, CT

$16 - $21.50/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare

Customer Service Rep

Greenwood, IN

$15.25 - $20.75/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare

Customer Service Rep

Weirton, WV

$15.50 - $21.25/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare

Customer Service Rep

Monroe, NC

$14.75 - $20.25/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare

Customer Service Rep

Saint Louis, MO

$15 - $20.25/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare

Customer Service Rep

Hoover, AL

$15 - $20.50/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare

Customer Service Rep

Riverton, WY · On-site

$14.25 - $19.25/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare Holdings, Inc.

Customer Service Rep

Liverpool, NY · On-site

$16.50 - $23/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare Holdings, Inc.

Customer Service Rep

North Olmsted, OH · On-site

$14.75 - $20/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare

Customer Service Rep

Denver, CO · On-site

$18.81/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare

Customer Service Rep

San Luis Obispo, CA

$16.90 - $23/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare Holdings, Inc.

Customer Service Rep

Saginaw, MI · On-site

$15 - $20.25/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare Holdings, Inc.

Customer Service Rep

Logan, OH · On-site

$13.50 - $18.25/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare Holdings, Inc.

Customer Service Rep

Casselberry, FL · On-site

$13.50 - $18.50/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare Holdings, Inc.

Customer Service Rep

Rumford, ME · On-site

$15 - $20/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare Holdings, Inc.

Customer Service Rep

Greenwood, IN · On-site

$15.25 - $20.75/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare Holdings, Inc.

Customer Service Rep

Chantilly, VA · On-site

$15 - $20/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare Holdings, Inc.

Customer Service Rep

Tupelo, MS · On-site

$15.25 - $20.75/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

Lincare Holdings, Inc.

Customer Service Rep

Evanston, WY · On-site

$16.75 - $22.75/hr

Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and ...

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All JobsCustomer Education Jobs

Customer Education information

See salary details

$9

$18

$26

How much do customer education jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer education in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Education vs Customer Support?

AspectCustomer EducationCustomer Support
Primary FocusProactively teaching customers how to use products or servicesReactively assisting customers with specific issues or questions
Work EnvironmentTraining sessions, online resources, workshopsHelp desks, call centers, live chat
Required SkillsCommunication, instructional design, product knowledgeProblem-solving, technical knowledge, communication

Customer Education and Customer Support both aim to enhance customer experience but differ in approach. Customer Education focuses on proactive teaching to prevent issues, while Customer Support reacts to customer problems. Understanding these roles helps organizations deliver comprehensive customer service and improve satisfaction.

What are some common challenges faced in a Customer Education role, and how can they be addressed?

Professionals in Customer Education often encounter challenges such as engaging diverse learners, adapting to varying customer needs, and keeping educational materials up to date with product changes. To address these, successful customer educators employ interactive training methods, regularly solicit feedback, and collaborate closely with product and support teams. This ensures content remains relevant and training sessions are engaging, ultimately improving customer satisfaction and product adoption.

What is customer education?

Customer education refers to the process of providing customers with the knowledge, skills, and resources they need to effectively use a company's products or services. This can include training sessions, online tutorials, webinars, documentation, and support articles. The goal is to improve customer satisfaction, reduce support requests, and help users achieve success with the product. Customer education is often managed by dedicated teams or specialists who design learning materials tailored to customer needs.

What are the key skills and qualifications needed to thrive in Customer Education, and why are they important?

To thrive in Customer Education, you need expertise in instructional design, product knowledge, and adult learning principles, often supported by a relevant degree and experience in training or education roles. Familiarity with learning management systems (LMS), e-learning authoring tools, and webinar platforms is typically required. Outstanding communication, patience, and the ability to translate complex concepts into simple terms are vital soft skills. These abilities ensure customers are empowered to use products effectively, leading to higher satisfaction, reduced support needs, and stronger customer retention.
More about Customer Education jobs
What cities are hiring for Customer Education jobs? Cities with the most Customer Education job openings:
What are the most commonly searched types of Customer Education jobs? The most popular types of Customer Education jobs are:
What states have the most Customer Education jobs? States with the most job openings for Customer Education jobs include:
Customer Education jobs near you
Infographic showing various Customer Education job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Rep

Customer Service Rep

Lincare

Johnson City, TN

$15.75 - $21.25/hr

Full-time

Re-posted 9 days ago

Lincare rating

6.8

Company rating: 6.8 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

491st of 882 rated healthcare providers

Job description

This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS:
  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records
  • Read and analyze documents such as patient orders
  • Comprehend pharmacy prescription terminology
  • Effectively communicate with coworkers and patients alike
  • help with the training of employees
  • calculate figures and amounts in reference to frequency and doses dispensed
  • apply common sense understanding to carry out oral and written instructions
Education & Experience:
  • High SchoolDiploma, General Education Diploma (GED), or one to three months related experience and/or training
  • Computer entry Required
  • Must meet any licensing requirementsnecessary for specific location
Physical Demands:
This employee must occasionally lift and/or move up to 50 pounds.

What Lincare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

Social media

Facebook

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