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Customer Education Jobs in Boca Raton, FL (NOW HIRING)

UHS

MEDICAL EDUCATION COORDINATOR

Oakland Park, FL · On-site

Customer Service skills Licensure/Certification : * CPR certification Knowledge and Skills: * Well ... Education/Training: * High school diploma., Associates or higher degree preferred * Crisis ...

UHS

MEDICAL EDUCATION COORDINATOR

Oakland Park, FL · On-site

Customer Service skills Licensure/Certification : * CPR certification Knowledge and Skills: * Well ... Education/Training: * High school diploma., Associates or higher degree preferred * Crisis ...

Brinks Home

Alarm Service Technician

Miami, FL · On-site

Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs ...

Brinks Home

Alarm Service Technician

Hollywood, FL · On-site

Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs ...

Brinks Home

Alarm Service Technician

Opa Locka, FL · On-site

Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs ...

Brinks Home

Alarm Service Technician

Miami, FL · On-site

Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs ...

Brinks Home

Alarm Service Technician

Hollywood, FL · On-site

Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs ...

UHS

MEDICAL EDUCATION COORDINATOR

Oakland Park, FL · On-site

The Medical Education Coordinator is responsible for overseeing all non-clinical administrative ... Customer Service skills Licensure/Certification : * CPR certification Knowledge and Skills: * Well ...

Brinks Home

Alarm Service Technician

Miami, FL · On-site

Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs ...

Brinks Home

Alarm Service Technician

Pembroke Pines, FL · On-site

Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs ...

Brinks Home

Alarm Service Technician

Hollywood, FL · On-site

Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs ...

Brinks Home

Alarm Service Technician

Hollywood, FL · On-site

Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs ...

Brinks Home

Alarm Service Technician

Hollywood, FL · On-site

Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs ...

Brinks Home

Alarm Service Technician

Hollywood, FL · On-site

Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs ...

Brinks Home

Alarm Service Technician

Dania, FL · On-site

Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs ...

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Showing results 21-40

All JobsCustomer Education JobsCustomer Education Jobs in Boca Raton, FL

Customer Education information

See Boca Raton, FL salary details

$9

$17

$25

How much do customer education jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer education in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is customer education?

Customer education refers to the process of providing customers with the knowledge, skills, and resources they need to effectively use a company's products or services. This can include training sessions, online tutorials, webinars, documentation, and support articles. The goal is to improve customer satisfaction, reduce support requests, and help users achieve success with the product. Customer education is often managed by dedicated teams or specialists who design learning materials tailored to customer needs.

What are the key skills and qualifications needed to thrive in customer education?

To thrive in Customer Education, you need expertise in instructional design, product knowledge, and adult learning principles, often supported by a relevant degree and experience in training or education roles. Familiarity with learning management systems (LMS), e-learning authoring tools, and webinar platforms is typically required. Outstanding communication, patience, and the ability to translate complex concepts into simple terms are vital soft skills. These abilities ensure customers are empowered to use products effectively, leading to higher satisfaction, reduced support needs, and stronger customer retention.

What are some common challenges faced in a customer education role, and how can they be addressed?

Professionals in Customer Education often encounter challenges such as engaging diverse learners, adapting to varying customer needs, and keeping educational materials up to date with product changes. To address these, successful customer educators employ interactive training methods, regularly solicit feedback, and collaborate closely with product and support teams. This ensures content remains relevant and training sessions are engaging, ultimately improving customer satisfaction and product adoption.

What is the difference between Customer Education vs Customer Support?

AspectCustomer EducationCustomer Support
Primary FocusProactively teaching customers how to use products or servicesReactively assisting customers with specific issues or questions
Work EnvironmentTraining sessions, online resources, workshopsHelp desks, call centers, live chat
Required SkillsCommunication, instructional design, product knowledgeProblem-solving, technical knowledge, communication

Customer Education and Customer Support both aim to enhance customer experience but differ in approach. Customer Education focuses on proactive teaching to prevent issues, while Customer Support reacts to customer problems. Understanding these roles helps organizations deliver comprehensive customer service and improve satisfaction.

What cities near Boca Raton, FL are hiring for Customer Education jobs?

Cities near Boca Raton, FL with the most Customer Education job openings:

Customer Education jobs near you
Infographic showing various Customer Education job openings in Boca Raton, FL as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Clinical Applications Specialist - Digital Radiography | South Florida

Excel Imaging Solutions

Fort Lauderdale, FL • On-site

$60 - $90/hr

Other

Retirement, PTO

Posted 4 days ago

Job description

Clinical Applications Specialist – Digital Radiography | South Florida

Fort Lauderdale, United States | Posted on 07/27/2026

Excel Imaging Solutions, LLC is the exclusive Samsung Medical Imaging distributor serving the southeastern United States, including North & South Carolina, Georgia, Florida, and Tennessee. We provide industry-leading diagnostic radiology systems and innovative healthcare imaging solutions designed to improve workflow efficiency, enhance patient care, and support clinical excellence.

At Excel Imaging Solutions, we believe our work directly impacts patient outcomes every day. We are committed to delivering exceptional customer experiences through innovative technology, outstanding service, and a highly skilled clinical support team.

We are currently seeking a highly motivated and experienced DR Clinical Applications Specialist based in SOUTH FLORIDA to join our growing team.

The DR Clinical Applications Specialist serves as a key contributor to the Sales, Service, and Clinical Support Teams by providing clinical and technical expertise throughout the customer lifecycle. This role is responsible for conducting product demonstrations, customer education, post-installation training, workflow optimization, troubleshooting support, and ongoing clinical application support for Samsung Digital Radiography (DR) systems.

  • Provide comprehensive clinical and technical training on Samsung DR products to technologists, radiologists, and clinical staff at customer sites
  • Conduct post-installation application training and workflow optimization sessions
  • Coordinate with customer staff to ensure protocols are configured correctly and systems are operating according to manufacturer specifications
  • Support customers through follow-up education and advanced application assistance
  • Partner closely with the Sales Team to support territory growth and customer engagement
  • Conduct professional product demonstrations and presentations for prospective customers
  • Communicate system specifications, capabilities, workflow advantages, and competitive differentiators
  • Assist with trade shows, conferences, marketing events, and customer workshops
  • Evaluate new and existing systems to ensure peak performance and customer satisfaction
  • Assist Service Engineers with troubleshooting, calibrations, upgrades, and workflow optimization
  • Develop and maintain strong customer relationships through effective communication and responsiveness
  • Represent Samsung Health & Medical Equipment and Excel Imaging Solutions in a highly professional manner at all times
Requirements
  • Graduate of an accredited Radiologic Technology program
  • Minimum three (3) years of clinical Radiologic Technologist experience required
  • Prior experience as a Clinical Applications Specialist or similar imaging industry role preferred
  • Strong understanding of diagnostic radiology procedures and imaging techniques
  • Thorough understanding of imaging workflow from RIS to modality to PACS
  • Knowledge of networking, connectivity, and clinical workflow integration
  • Exceptional presentation and public speaking skills
  • Excellent interpersonal, organizational, and communication skills
  • Strong customer service orientation and relationship management skills
  • Proficiency with Microsoft Office Suite, WebEx, CRM systems, and web-based applications
  • Ability and willingness to travel up to 70% of the time, including overnight travel
  • Flexibility to accommodate customer schedules, including occasional weekends and on-call support
  • Valid driver’s license with satisfactory driving record required
  • Must be legally authorized to work in the United States
  • Knowledge and practice of radiation safety and protection standards
  • Adherence to HIPAA and all applicable regulatory requirements
  • Bilingual English/Spanish skills are a plus
  • Competitive salary
  • Paid holidays and vacation
  • 401(k) retirement plan
  • Professional growth and development opportunities
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