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Customer Education Jobs in Boca Raton, FL (NOW HIRING)

UHS

MEDICAL EDUCATION COORDINATOR

Oakland Park, FL

Customer Service skills Licensure/Certification : * CPR certification Knowledge and Skills: * Well ... Education/Training: * High school diploma., Associates or higher degree preferred * Crisis ...

UHS

MEDICAL EDUCATION COORDINATOR

Oakland Park, FL · On-site

Customer Service skills Licensure/Certification : * CPR certification Knowledge and Skills: * Well ... Education/Training: * High school diploma., Associates or higher degree preferred * Crisis ...

UHS

MEDICAL EDUCATION COORDINATOR

Oakland Park, FL · On-site

The Medical Education Coordinator is responsible for overseeing all non-clinical administrative ... Customer Service skills Licensure/Certification : * CPR certification Knowledge and Skills: * Well ...

Comfort Zone

HVAC Service Manager

West Palm Beach, FL · On-site

$75K - $90K/yr

Promote customer education regarding repairs, system performance, upgrades, and maintenance programs * Ensure compliance with safety standards, company policies, and industry regulations * Partner ...

ADT

Smart Home Consultant

West Palm Beach, FL · On-site

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. What you will do: As a Smart Home ...

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Showing results 21-40

All JobsCustomer Education JobsCustomer Education Jobs in Boca Raton, FL

Customer Education information

See Boca Raton, FL salary details

$9

$17

$25

How much do customer education jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer education in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between Customer Education vs Customer Support?

AspectCustomer EducationCustomer Support
Primary FocusProactively teaching customers how to use products or servicesReactively assisting customers with specific issues or questions
Work EnvironmentTraining sessions, online resources, workshopsHelp desks, call centers, live chat
Required SkillsCommunication, instructional design, product knowledgeProblem-solving, technical knowledge, communication

Customer Education and Customer Support both aim to enhance customer experience but differ in approach. Customer Education focuses on proactive teaching to prevent issues, while Customer Support reacts to customer problems. Understanding these roles helps organizations deliver comprehensive customer service and improve satisfaction.

What are some common challenges faced in a customer education role, and how can they be addressed?

Professionals in Customer Education often encounter challenges such as engaging diverse learners, adapting to varying customer needs, and keeping educational materials up to date with product changes. To address these, successful customer educators employ interactive training methods, regularly solicit feedback, and collaborate closely with product and support teams. This ensures content remains relevant and training sessions are engaging, ultimately improving customer satisfaction and product adoption.

What is customer education?

Customer education refers to the process of providing customers with the knowledge, skills, and resources they need to effectively use a company's products or services. This can include training sessions, online tutorials, webinars, documentation, and support articles. The goal is to improve customer satisfaction, reduce support requests, and help users achieve success with the product. Customer education is often managed by dedicated teams or specialists who design learning materials tailored to customer needs.

What are the key skills and qualifications needed to thrive in customer education?

To thrive in Customer Education, you need expertise in instructional design, product knowledge, and adult learning principles, often supported by a relevant degree and experience in training or education roles. Familiarity with learning management systems (LMS), e-learning authoring tools, and webinar platforms is typically required. Outstanding communication, patience, and the ability to translate complex concepts into simple terms are vital soft skills. These abilities ensure customers are empowered to use products effectively, leading to higher satisfaction, reduced support needs, and stronger customer retention.
What cities near Boca Raton, FL are hiring for Customer Education jobs? Cities near Boca Raton, FL with the most Customer Education job openings:
Customer Education jobs near you
Infographic showing various Customer Education job openings in Boca Raton, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Education Partnerships Coordinator

AJAIA

Fort Lauderdale, FL • On-site

Full-time

Re-posted 9 days ago

Job description

Position Overview
LaunchEd connects schools with innovative products and solutions that address real challenges in education. LaunchEd Education Partnerships Coordinator helps keep the entire LaunchEd platform running smoothly by coordinating people, opportunities, and information from first contact through early evaluation. You'll help keep that ecosystem running smoothly by coordinating opportunities from initial intake through early evaluation, ensuring the right people, information, and conversations move forward without delays.
You'll serve as a central point of coordination between educators, school leaders, company founders, and internal teams. Your work will include managing the intake pipeline, coordinating meetings and demos, maintaining accurate records in Monday.com, facilitating educator feedback sessions through the LaunchEd Innovators Network, and ensuring smooth handoffs across teams. You'll help transform real classroom insights into opportunities that guide how LaunchEd evaluates new solutions.
Key Responsibilities
LaunchEd Intake (Stage 1 & 2)
• Serve as a point of contact for product and solution requests originating across the Red Apple
enterprise.
• Support early-stage screening of inbound companies against LaunchEd intake criteria and the four
core pillars.
• Route qualified opportunities into the pipeline at Stage 1 (Intake) and Stage 2 (Initial Screen).
• Own and maintain the LaunchEd intake calendar and coordinate intake meetings, demos, and
screening calls across stakeholders.
• Keep pipeline status and notes current in Monday.com.
Innovators Network
• Lead the teacher and leader collective convened from the prior year's conference.
• Facilitate focus-group sessions that surface validated, school-level problem statements.
• Translate ground-level feedback into Sandbox messaging and solution matching.
• Coordinate network members participating as paid product testers where applicable.
Cross-Department Liaison
• Connect LaunchEd Group, prospective clients, active clients, and the Sandbox across
departments.
• Ensure clean handoffs between business development, diligence, and implementation teams.
• Serve as a communication bridge between ITSS and partner-facing teams.
Requirements
  • Familiarity with the Red Apple Education Companies and Florida network and a working
  • understanding of the school-choice environment.
  • Strong organization, scheduling, and coordination skills across multiple stakeholders.
  • Relationship management and comfort serving as a first point of contact for founders and
  • operators.
  • Belief in school choice and alignment with the Strong Minds, Good Hearts ethos.
  • A proactive, driven mindset, comfortable operating with urgency in a fast-moving pipeline.
  • Working knowledge of a CRM, with Monday.com preferred, and standard scheduling tools.
  • Detail orientation and discretion handling confidential pipeline and partner information.

Benefits
  • Competitive base salary + performance incentives
  • Professional development opportunities

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