Customer Development Associate Jobs in Ridgewood, NY

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it.

Metropolis is seeking a strategic and dynamic Business Development Associate to join our fast-growing team. As a key team contributor, you will support a regional territory, driving net-new business. This is an exciting opportunity to play a pivotal role in expanding Metropolis's presence as we revolutionize parking and beyond with cutting-edge AI and computer vision technology. You'll leverage your relationship-building skills and network to drive growth and impact.

• Identify and develop net-new business opportunities through multiple lead gen channels, including cold outreach via phone, email, and LinkedIn, as well as networking events
• Execute a consultative sales approach to qualify inbound and outbound leads through discovery calls, uncovering pain points to create solution-oriented proposals
• Lead client discovery sessions, product demos, and formal sales presentations, ensuring all supporting documentation is developed for client meetings
• Partner with Account Executives and senior leadership to manage client portfolios, maintain relationships, and ensure strong deal handoffs and context
• Collaborate with cross-functional teams like marketing, operations, and legal on underwriting and financial modeling to align with overall business goals
• Maintain meticulous activity tracking and clean pipeline hygiene within Salesforce/CRM to ensure accurate data and deal context
• Monitor and manage sales performance metrics and pipeline development to consistently hit activity and generation goals
• Develop and implement account strategies and outreach initiatives to initiate contact with potential clients and facilitate preliminary sales communications
• Master buyer personas, industry trends, and emerging technologies to inform business development strategies and navigate the sales motion deeply
• Coordinate with internal departments and participate in team meetings to share insights, provide customer support, and book high-quality meetings with qualified buyers

• 2+ years of professional experience in a SDR/BDR role or client-facing roles in consulting, finance, operations, recruiting, or similar industries
• Experience selling into asset managers, ownership groups, or other real estate partners; ideally within proptech, mobility, or related industries
• Demonstrated ability to create new relationships and leverage existing ones to generate opportunities and accelerate deal velocity
• Creative approach to communicating value propositions across diverse audiences
• Data-literate with experience in pipeline management and forecasting
• Proficient in sales tools and CRM platforms, such as Salesforce
• Proven track record of success in a structured, competitive, results-driven environment
• Ability to drive consistent sales by pairing a resilient, metrics-driven mindset with the coachability and communication skills necessary for a long-term B2B SaaS career
• Ability to leverage prior sales experience and business maturity to manage competing priorities in a fast-paced environment, with a clear ambition to advance into a full Account Executive role
• Willingness to travel regionally to support clients, prospecting, etc as needed

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $85,000.00 USD to $100,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-AW1 #LI-Onsite