Customer Development Associate Jobs in Phoenix, AZ

EquipmentShare is searching for a Sales Development Associate for our rental facility in Chandler, AZ to support our team as it continues to grow.  

EquipmentShare is seeking a Sales Development Associate to be responsible for driving revenue growth by supporting the sales team, developing customer relationships, and ensuring a seamless rental experience. This role serves as a bridge between inside sales operations and outside sales, helping to grow market share by identifying and nurturing new business opportunities while providing outstanding customer service. It is an excellent opportunity for individuals looking to develop into a Territory Account Manager (TAM) role in the future.

Salary range: $70,000- 75,000/yr . Factors including past experience and location may affect final compensation rate.

Sales and Customer Development:

• Proactively engage with customers to identify rental needs and provide solutions that align with their projects.
• Support Territory Account Managers by qualifying leads, prospecting new accounts, and following up on potential business opportunities.
• Develop relationships with key decision-makers on jobsites, construction companies and industrial businesses.
• Maintain a high level of industry knowledge, including market trends, competitor activity, and EquipmentShare's full range of rental solutions.
• Generate quotes, process rental agreements, and ensure timely follow-ups to maximize revenue opportunities.

Operational Support and Coordination:

• Work closely with rental coordinators and operations teams to ensure timely delivery, pickup, and servicing of rental equipment.
• Communicate effectively with the service team to ensure customer satisfaction and resolve issues promptly.
• Assist in managing inventory and fleet availability to match customer demand.
• Utilize EquipmentShare's technology and CRM tools to track sales activity, customer interactions, and rental transactions.

Collaboration and Career Development: 

• Partner with sales and operations teams to improve customer experience and retention.
• Participate in training and mentorship programs to develop the skills needed to transition into a full Territory Account Manager role.
• Attend industry events, trade shows, and networking opportunities to build brand awareness and expand the customer base.

• Competitive salary.
  
• Medical, Dental and Vision coverage for full-time employees.
  
• 401(k) and company match.
  
• Annual tool and boot reimbursements for those in applicable jobs.
  
• Generous paid time off (PTO) plus company paid holidays.
  
• Fitness Membership stipends plus seasonal and year round wellness challenges.
  
• Company sponsored events (annual family gatherings, food truck nights and more).
  
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
  
• Opportunities for career and professional development
  

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that's long been resistant to change. This role is ideal for someone eager to grow in sales, develop strong industry relationships, and ultimately take on a TAM role with increased responsibility and earning potential.

We are looking for someone with availability to work Monday - Friday, 7am-5pm. 

• 1-3 years of experience in sales, customer service, or construction-related industries preferred.
• Strong communication, negotiation, and relationship-building skills.
• Self-motivated with a drive to succeed and grow into an outside sales role.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Proficiency in CRM tools and technology-driven sales solutions.
• Knowledge of construction equipment or rental industry is a plus.

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative - A Workplace For All - is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here - because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.