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Customer Development Associate Jobs in Phoenix, AZ

Business Development Associate

Mesa, AZ

$44.10K - $60.50K/yr

This could be a great fit if you just graduated, or if you're working in hospitality, retail, fitness, or any kind of customer-facing role and you're ready for something with more upside. What ...

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Customer Development Associate information

See Phoenix, AZ salary details

$5

$22

$37

How much do customer development associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer development associate in Phoenix, AZ is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $27.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Development Associate, and why are they important?

To thrive as a Customer Development Associate, you need strong sales acumen, relationship-building skills, and a relevant degree or experience in business or marketing. Familiarity with CRM software, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding communication, problem-solving, and adaptability distinguish top performers in this role. These skills and qualities are crucial for effectively identifying customer needs, building long-term partnerships, and driving business growth.

What are some typical challenges a Customer Development Associate might face when working with cross-functional teams?

Customer Development Associates frequently collaborate with departments such as sales, marketing, and product development. One common challenge is aligning customer feedback and insights with the priorities of other teams, which may have different goals or timelines. Effective communication and negotiation skills are essential to ensure that customer needs are accurately represented while respecting each team's objectives. Building strong relationships and maintaining transparency can help overcome these hurdles and drive successful outcomes for both customers and the organization.

What is a Customer Development Associate?

A Customer Development Associate is a professional responsible for building and maintaining relationships with clients to drive business growth. They often identify new business opportunities, understand customer needs, and collaborate with sales and marketing teams to ensure customer satisfaction. Their role may also include gathering feedback, conducting market research, and helping to develop strategies for customer retention. This position is essential for companies aiming to improve their customer base and strengthen client loyalty.

What is the difference between Customer Development Associate vs Sales Representative?

AspectCustomer Development AssociateSales Representative
Primary FocusIdentifying customer needs, building relationships, and supporting product adoptionClosing sales, generating revenue, and acquiring new customers
Required SkillsCustomer service, communication, product knowledgePersuasion, negotiation, sales techniques
Work EnvironmentCustomer-facing, often in teams or support rolesField or office-based, direct sales interactions
Common CertificationsNone specific, often related to customer service or industry knowledgeSales certifications like Certified Professional Sales Person (CPSP)

The Customer Development Associate and Sales Representative roles both operate within the sales and customer engagement industry. While the Associate focuses on nurturing customer relationships and understanding needs, the Sales Representative primarily aims to close deals and drive revenue. Both roles require strong communication skills, but their core objectives differ, making them complementary in a sales-driven organization.

Business Development Associate

Business Development Associate

Focus Financial Partners

Scottsdale, AZ โ€ข On-site

$60K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted yesterday


Job description

Position Summary

The Business Development Associate plays a crucial role by providing sales support to the Business Development team, furthering the Focus Partners Wealth brand by delivering an outstanding client experience and helping to drive growth and success for the firm within the firm's custodial referral network programs.

Primary Responsibilities

  • Engage with Financial Consultants (FCs) as well as the end-clients through proactive outreach & ongoing communication.
  • Provide ongoing sales support to the Business Development Team including but not limited to: scheduling, prospecting, marketing, event coordination, and analytics.
  • Utilize CRM and other technologies for all data entry and internal workflow: pipeline & task management, and ongoing client communications.
  • Coordinate across business lines with Financial Consultants, Business Development Team and Advisor Teams.

Basic Qualifications

  • 2 years administrative work experience (including internships); financial services experience is a plus.
  • Associate or bachelor's degree required.ย 
  • Proficiency in Microsoft Suite.
  • Experience with CRM system; Salesforce preferred.
  • Strong attention to detail, communication, problem-solving, and analytical skills.
  • Excellent written and verbal communication skills.
  • Ability to multi-task under pressure, work independently, and work in a team environment.
  • Self-starter, energetic, and assertive.
  • Versatility, flexibility, and an ability to work within constantly changing priorities with enthusiasm.

The annualized base pay range for this role is expected to be $60,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set.ย  The base pay is just one component of the total compensation package for employees.ย  Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate's experience and education.

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