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Customer Development Associate Jobs in Arkansas (NOW HIRING)

Mars

Sr. Customer Development Manager

Bentonville, AR · On-site +1

Flexibility is a key enabler, empowering associates to make choices that support both business outcomes and personal needs, including occasional remote work. TheSr. Customer Development Manager leads ...

Kenvue

Associate Manager, Customer Strategy

Lowell, AR · On-site

$110K - $156K/yr

Associate Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of ... Lead development of customer‑specific strategies and activation plans aligned to brand and ...

Kenvue

Associate Manager, Customer Strategy

Rogers, AR · On-site

$110K - $156K/yr

Associate Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of ... Lead development of customer‑specific strategies and activation plans aligned to brand and ...

Kenvue

Associate Manager, Customer Strategy

Rogers, AR · On-site

$110K - $156K/yr

Associate Manager, Customer Strategy What we do At Kenvue, we realize the extraordinary power of ... Lead development of customer‑specific strategies and activation plans aligned to brand and ...

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Customer Development Associate information

What is a customer development associate?

A Customer Development Associate is a professional responsible for building and maintaining relationships with clients to drive business growth. They often identify new business opportunities, understand customer needs, and collaborate with sales and marketing teams to ensure customer satisfaction. Their role may also include gathering feedback, conducting market research, and helping to develop strategies for customer retention. This position is essential for companies aiming to improve their customer base and strengthen client loyalty.

What are the key skills and qualifications needed to thrive as a customer development associate?

To thrive as a Customer Development Associate, you need strong sales acumen, relationship-building skills, and a relevant degree or experience in business or marketing. Familiarity with CRM software, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding communication, problem-solving, and adaptability distinguish top performers in this role. These skills and qualities are crucial for effectively identifying customer needs, building long-term partnerships, and driving business growth.

What are some typical challenges a customer development associate might face when working with cross-functional teams?

Customer Development Associates frequently collaborate with departments such as sales, marketing, and product development. One common challenge is aligning customer feedback and insights with the priorities of other teams, which may have different goals or timelines. Effective communication and negotiation skills are essential to ensure that customer needs are accurately represented while respecting each team's objectives. Building strong relationships and maintaining transparency can help overcome these hurdles and drive successful outcomes for both customers and the organization.

What is the difference between Customer Development Associate vs Sales Representative?

AspectCustomer Development AssociateSales Representative
Primary FocusIdentifying customer needs, building relationships, and supporting product adoptionClosing sales, generating revenue, and acquiring new customers
Required SkillsCustomer service, communication, product knowledgePersuasion, negotiation, sales techniques
Work EnvironmentCustomer-facing, often in teams or support rolesField or office-based, direct sales interactions
Common CertificationsNone specific, often related to customer service or industry knowledgeSales certifications like Certified Professional Sales Person (CPSP)

The Customer Development Associate and Sales Representative roles both operate within the sales and customer engagement industry. While the Associate focuses on nurturing customer relationships and understanding needs, the Sales Representative primarily aims to close deals and drive revenue. Both roles require strong communication skills, but their core objectives differ, making them complementary in a sales-driven organization.

Customer Development Associate jobs near you

Manager Customer Development

Springdale, AR • On-site

Tyson Foods, Inc.
Food and Drink Manufacturing • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 555 frontline employees who took The Breakroom Quiz

296th of 443 rated food and drinks producers

Respectful managers

Uninterrupted breaks

Learn more about Tyson Foods, Inc.external

$114K - $192K/yr

Full-time

Posted 8 days ago

Job description

Job Details:
To effectively support NE Prepared Foods Deli customers, preferred candidates will be located in the Northeastern US.
The Customer Development Manager is responsible for leading, building, selling, communicating, and implementing collaborative business solutions that drive both Tyson and our customers to the desired business results for Tyson's prepared foods portfolio to support our deli customers.
The CDM owns the sales partnership with the merchant, works closely with cross functional teams and must demonstrate the necessary interpersonal and planning skills to partner with them (i.e. Production Planning, Prepared Business Unit, Demand Planning, Retail Teams, and Category Insights) in an effort to align objectives, needs and activities that will grow the business. This position works closely with the Director of Sales (DOS) and customer service associates to help advance Tyson's position as a trusted supplier.
Responsibilities include but are not limited to:
  • Own sales partnership with customers for assigned prepared foods categories
  • Achieve sales volume and financial spending objectives
  • Achieve customer profit objectives
  • Develop and lead joint growth planning across all assigned categories
  • Align and execute multiple business strategies
  • Understanding of sales deliverables and correlation(s) to business
  • Implementing and executing store/DC replenishment strategies
  • Manage broker performance by monitoring results, providing direction, and ensuring execution against sales goals and business priorities.
  • Consistently deliver fact-based insights, guidance, and leadership direction to merchants and within Tyson Foods.
  • Leverage resources including syndicated data, proprietary customer data, industry publications, and internal resources to deliver line review presentation(s) and/or innovation meetings, in which opportunities to accelerate sales growth and share gains are identified. Advise on item expansion / contraction, new items, assortment gaps, competitive gaps, retail price comparison to drive sales growth.

Essential Duties:
  • Achieve sales mix and volume goals, while understanding the impact to the Customer's metrics (dollars, units, pounds, markdowns, and margin)
  • Product portfolio management
  • Complete proper contracts and documentation for the northeast retailers and distributors
  • Planning, forecasting, and attaining high volume annual growth quotas
  • Executing promotional and product mix strategies and tactics to deliver customer profitability goals
  • Collaborate with various internal teams to create winning business propositions that benefit Tyson and the customer
  • Analyze syndicated data and/or Retail Link to drive meaningful action and results
  • Track and report competitive activities; conduct price and volume contract negotiations
  • Deduction, resolution, and reduction
  • Work efficiently with trade software and CRM software.
  • Craft compelling narratives into sales presentations for assigned customers by effectively leveraging syndicated data insights
  • Build strong internal cross-functional relationships that can be leveraged to attain additional resources to further Tyson initiatives at assigned customers.

REQUIREMENTS:
Education: Bachelor's degree required
Experience: 5 plus years sales experience
Knowledge of Prepared Foods and Deli strongly preferred
Computer Skills: Requires basic computer skills
Communication Skills: Excellent verbal and written communication skills
Special Skills: Project management and/or strategic planning experience is required
Travel: 10-15% trips per year
Relocation Assistance Eligible:
No
Work Shift:
1ST SHIFT (United States of America)
Pay Range/Rate:
$114,000.00 - $192,000.00
Incentives:
Annual Incentive Plan:
Yes
Long-Term Incentive Plan:
No
Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.
Any listed amounts represent the base pay range. Additional compensation may be available for this position based on various factors such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonuses. Pay is just one part of Tyson's total compensation package.
Tyson will develop an offer based on a candidate's or team member's relevant skills and capabilities, the market data for the role described in this requisition, internal equity, and other information relevant to the candidate and role.
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.
Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here

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