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Customer Counter Associate Jobs in Raleigh, NC (NOW HIRING)

Mark Jacobson Toyota

Parts Counter

Durham, NC · On-site

$15.75 - $20.50/hr

Position Summary Mark Jacobson Toyota is seeking a customer-focused and detail-oriented Front Parts Counter Associate to join our Parts Department. This role is responsible for assisting retail and ...

Mark Jacobson Toyota

Parts Counter

Durham, NC · On-site

$15.75 - $20.50/hr

Position Summary Mark Jacobson Toyota is seeking a customer-focused and detail-oriented Front Parts Counter Associate to join our Parts Department. This role is responsible for assisting retail and ...

AIR Control Concepts

Warehouse Associate

Raleigh, NC · On-site

$19.50 - $25/hr

Title: Warehouse/Counter Associate Location: Raleigh, NC Operating Company: AIR Carolinas FLSA ... Service customers at the counter by taking orders and entering them into the system accurately.

Cross Technologies Inc.

Counter Sales

Raleigh, NC · On-site

$17 - $21.25/hr

Check out what our associates love about their job here! ESSENTIAL FUNCTIONS * Provide exemplary customer service and sales to counter customers by prompt, knowledgeable, accurate and courteous ...

Belk

Estee Lauder Counter Manager - Full Time

Durham, NC · On-site

$17 - $20.25/hr

The Beauty Counter Manager drives personal and team results within an assigned brand, demonstrating ... associate achievements, and modeling behaviors that strengthen performance and enhance customer ...

Belk

Estee Lauder Counter Manager - Full Time

Durham, NC · On-site

$17.50 - $20.75/hr

The Beauty Counter Manager drives personal and team results within an assigned brand, demonstrating ... associate achievements, and modeling behaviors that strengthen performance and enhance customer ...

GPC - Genuine Parts Company

Store Counter Sales

Zebulon, NC

$13.75 - $17.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Genuine Parts Company

Store Counter Sales

Zebulon, NC · On-site

$13.75 - $17.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Reece Group

Counter Sales Representative

Raleigh, NC

$17 - $21.25/hr

Assess customer's needs and offer personalized solutions. Working cooperatively with team members ... All full-time associates are eligible for the following benefits: * Medical and Dental Insurance

Reece Group

Counter Sales Representative

Raleigh, NC · On-site

$17 - $21.25/hr

The parts sales role is empowered to use expertise to help our customers keep their communities ... All full-time associates are eligible for the following benefits: * Medical and Dental Insurance

Hertz

Customer Service Associate

Raleigh, NC · On-site

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Raleigh, NC

Customer Counter Associate information

See Raleigh, NC salary details

$8

$18

$58

How much do customer counter associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer counter associate in Raleigh, NC is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Raleigh, NC are hiring for Customer Counter Associate jobs?

Cities near Raleigh, NC with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Parts Counter

Mark Jacobson Toyota

Durham, NC • On-site

$15.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Position Summary

Mark Jacobson Toyota is seeking a customer-focused and detail-oriented Front Parts Counter Associate to join our Parts Department. This role is responsible for assisting retail and wholesale customers, service technicians, and internal team members with parts inquiries, orders, and fulfillment while delivering an exceptional customer experience.

Key Responsibilities
  • Greet and assist customers at the front parts counter in a professional and timely manner
  • Identify customer needs and recommend appropriate parts and accessories
  • Process parts orders, returns, and special orders accurately
  • Work closely with service advisors and technicians to ensure timely parts availability
  • Maintain accurate inventory records and assist with stocking and organization
  • Receive and verify incoming shipments
  • Upsell and promote additional parts and accessories when appropriate
  • Keep the parts counter and showroom clean, organized, and customer-ready
  • Follow all company policies, procedures, and safety standards
Qualifications
  • Previous automotive parts experience preferred (Toyota experience a plus)
  • Bilingual candidates preferred
  • Strong customer service and communication skills
  • Basic computer proficiency; experience with dealership management systems is a plus
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Ability to lift up to 50 lbs and be on your feet for extended periods
  • Valid driver’s license and clean driving record
Compensation & Benefits
  • Competitive pay
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Lease stipend program
  • Paid time off (starts day 1!) and 6 company holidays
  • Employee discounts on vehicle purchases, parts, and service
  • Career growth opportunities within the dealership
Work Environment
  • Fast-paced dealership setting
  • Collaborative team atmosphere
  • Customer-facing retail counter
How to Apply

Interested candidates should apply in person or submit a resume through the dealership’s careers page.