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Customer Counter Associate Jobs in Edgewater, MD

Parts Associate

Glen Burnie, MD · On-site

$15.75 - $21/hr

We are looking for a talented onsite Service Parts Associate to join our team in Glen Burnie, MD ... Carry out customer parts counter duties including but not limited to, receiving parts calls ...

New

Parts Associate

Glen Burnie, MD

$15.50 - $20.75/hr

We are looking for a talented onsite Service Parts Associate to join our team in Glen Burnie, MD ... Carry out customer parts counter duties including but not limited to, receiving parts calls ...

New

Counter Sales - Easton 2026

Easton, MD · On-site

$16.25 - $20.25/hr

The Counter Salesperson will manage counter with responsibility in both Residential and commercial ... They will be responsible for increasing sales and customer satisfaction by ensuring customers are ...

Store Counter Sales

Laurel, MD · On-site

$19.50/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Store Counter Sales

Dundalk, MD · On-site +1

$18/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

... The Customer Experience Associate is responsible for the functions below, in addition to other ... Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters ...

... The Customer Experience Associate is responsible for the functions below, in addition to other ... Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters ...

... The Customer Experience Associate is responsible for the functions below, in addition to other ... Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters ...

... The Customer Experience Associate is responsible for the functions below, in addition to other ... Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters ...

... The Customer Experience Associate is responsible for the functions below, in addition to other ... Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters ...

... The Customer Experience Associate is responsible for the functions below, in addition to other ... Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters ...

Counter Sales

Baltimore, MD · On-site

$17 - $20/hr

Counter Sales Location: Baltimore, MD Job Type: Full-Time Pay Range - $17-$20/hr Are you passionate ... Associate ! We're looking for a motivated, customer-focused individual who thrives in a fast-paced ...

Counter Sales

Baltimore, MD · On-site

$17 - $20/hr

Counter Sales Location: Baltimore, MD Job Type: Full-Time Pay Range - $17-$20/hr Are you passionate ... Associate ! We're looking for a motivated, customer-focused individual who thrives in a fast-paced ...

Showing results 21-40

Customer Counter Associate information

See Edgewater, MD salary details

$8

$18

$58

How much do customer counter associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer counter associate in Edgewater, MD is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $18.22 per hour, depending on experience, location, and employer.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Edgewater, MD are hiring for Customer Counter Associate jobs?

Cities near Edgewater, MD with the most Customer Counter Associate job openings:

Parts Associate

Cummins

Glen Burnie, MD • On-site

$15.75 - $21/hr

Full-time

Medical, Dental, Life, Retirement

Posted 3 days ago

New


Cummins rating

8.1

Company rating: 8.1 out of 10

Based on 270 frontline employees who took The Breakroom Quiz

116th of 545 rated manufacturers


Job description

We are looking for a talented onsite Service Parts Associate to join our team in Glen Burnie, MD.

Hours: Monday-Friday 7am-4pm (subject to change due to business needs).

 In this role, you will make an impact in the following ways:

  • Under limited supervision, follow established procedures and guidelines to receive, handle, store, perform system transactions and dispatch parts in the local branch, checking for damage and discrepancies between goods and invoices. 
  • Carry out customer parts counter duties including but not limited to, receiving parts calls, greeting and assisting walk-in Customers, completing all paperwork and processing transactions (cash handling, check and credit card transactions).
  • Develop positive relationships by communicating with internal and external customers by phone and in person at local branch with the ability to identify and act on opportunities with Customers to upsell supporting products and services, as appropriate.
  • Support other parts personnel in sourcing and locating complex parts requests using various systems, catalogs and other resources to identify and procure the parts in the most cost and time efficient manner.
  • Perform other duties that include managing stock levels, operating forklift, shipping and receiving parts, warehouse activities, inventory management tasks, core processing or other parts-related projects/duties as assigned by management.
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Hours are Monday-Friday 7am-4pm. Hours are subject to change due to business needs. 

To be successful in this role you will need the following: 

  • Previous diesel parts work experience required - Does not have to be Cummins. 
  • Proficiency in Microsoft applications, generating reports and ability to learn new systems required to do the job effectively.
  • Excellent customer service skills and the ability to effectively communicate in a positive and professional manner, prior parts experience preferred.
  • Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment. 
  • Ability to maintain a neat and clean appearance in the customer parts area and parts warehouse. Forklift experience preferred.
  • This onsite role will primarily support In-Shop and Field Service Department. 

Compensation and Benefits Base

Salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.


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About Cummins

Sourced by ZipRecruiter

Cummins Inc., headquartered in Columbus, IN, US, is a global power leader that designs, manufactures, and distributes numerous power products and systems. With its genesis from as early as 1919, the company readily serves diverse industries such as transportation, industrial, generator drive, or marine applications, among others. At the heart of Cummins' operations, its key product lineup encompasses diesel & natural gas engines, generator sets, engine components, and filtration, emission solutions, and electrical power generation systems. Cummins deeply embodies core values of integrity, respect for diversity, teamwork, performance excellence, and social responsibility - all of which dynamically fuel their mission 'Making people's lives better by powering a more prosperous world'.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Columbus, IN, US

Year founded

1919