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Customer Counter Associate Jobs in New York (NOW HIRING)

Lennox International

Counter Sales Associate

Edison, NJ · On-site

$50K - $66K/yr

What Drives Success As a Counter Sales Associate , you will be responsible for providing an exceptional customer experience with direct involvement in day-to-day operations and positively impacting ...

Lennox International

Counter Sales Associate

Edison, NJ · On-site

$50K - $66K/yr

As a Counter Sales Associate , you will be responsible for providing an exceptional customer experience with direct involvement in day-to-day operations and positively impacting sales goals. You will ...

New

Lennox International

Counter Sales Associate

Edison, NJ · On-site

$50K - $65K/yr

What Drives Success As a Counter Sales Associate , you will be responsible for providing an ... Strong customer service and communication skills. * Self-Motivated. * Interested in advancement.

Johnstone Supply LLC

Counter Sales Associate

Cranford, NJ

$16.25 - $20.50/hr

Our customers, our partners, and our people. Johnstone is growing, and so can you. The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical ...

Johnstone Supply LLC

Counter Sales Associate

Cranford, NJ · On-site

$16.25 - $20.50/hr

Our customers, our partners, and our people. Johnstone is growing, and so can you. Responsibilities The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R ...

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How much do customer counter associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer counter associate in New York is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $20.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities in New York are hiring for Customer Counter Associate jobs?

Cities in New York with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Counter Sale Associate

U.S. Electrical Services, Inc.

Bridgewater, NJ • On-site

$16.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

Empower your Future at One of the Nation's Leading Independent Electrical Distributors!
At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.
Yale Electric, an affiliate of USESI, is looking for a motivated and enthusiastic Counter Sales Associate to join our team. This position will be located in our Bridgewater, NJ location.
Key Responsibilities:
  • Assist customers promptly at the sales counter, by phone, and through email.
  • Create and manage sales orders, returns (RGAs), and inventory transfers.
  • Provide quotes, place and process orders, and support walk-in customers.
  • Maintain a clean and organized counter and warehouse area.
  • Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
  • Proactively track and follow up on orders to ensure customer satisfaction.
  • Operate warehouse equipment safely and follow all company procedures.
  • Expand customer base and grow counter sales and profits.
  • Other duties assigned by the manager.

Qualifications and Skills:
  • High school diploma or equivalent required.
  • Prior customer service experience is essential.
  • Electrical product knowledge is strongly preferred.
  • Strong communication and problem-solving skills.
  • Basic math skills and comfort using web browsers and data entry tools.
  • Must be able to lift up to 50 pounds and work in warehouse conditions.
  • Eagerness to learn and thrive in a team-oriented environment.

Benefits:
At USESI, we believe that our benefits should make a difference--to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!
Full-time employees are eligible for the following comprehensive benefit plan:
  • Medical, Dental, Vision, Rx coverage
  • Paid Parental Leave
  • TeleMedicine
  • Matching 401(k)
  • Company-paid Life Insurance + (AD&D)
  • Supplemental Life Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Employee Assistance Program (EAP)
  • Choice of Voluntary Benefits including identity theft

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.
USESI is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, please contact the Human Resources department at hrecruiter@usesi.com.

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