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Customer Counter Associate Jobs in New York (NOW HIRING)

Milk Bar

Counter Team Member

Manhattan, NY · On-site

$17.25/hr

They live our mission in every customer interaction. JOB RESPONSIBILITIES * Maintain comprehensive knowledge of Milk Bar's menu and products, including seasonal offerings, and leverage this expertise ...

Paul Miller Inc.

Parts Counter Associate

Parsippany, NJ · On-site

$17/mo

Greets customers promptly and courteously * Answers telephone promptly and courteously, doesn't leave customers on hold. * Properly identifying parts needed using parts catalog system. * Keeps ...

Kollners Prime Meats

Be Seen First

Butcher/Counter Person

Rockville Centre, NY · On-site

$150 - $200/day

We are seeking a friendly, dependable Butcher Counter Associate to provide outstanding customer service while assisting customers with fresh meats and deli products. The ideal candidate has ...

Citarella

Cheese Counter Associate - up to $20

Greenwich, CT · On-site

$18 - $22.50/hr

We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef ... As a member of the Cheese Department, the Cheese Counter Associate takes pride in having a vast ...

Airliquidehr

Counter Sales Associate

New York, NY

$26/hr

A Counter Sales Associate will partner with our customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. You will serve as a trusted partner ...

Airgas

Counter Sales Associate

Bronx, NY · On-site

$26/hr

A Counter Sales Associate will partner with our customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. You will serve as a trusted partner ...

Lighting Unlimited

Counter Sales Associate

Elmsford, NY · On-site

$23/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We areseekinga knowledgeable, results-driven Counter Sales Associate to join our team. This role is ...

HP Products

Counter Sales Associate

Elmsford, NY · On-site

$23/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We areseekinga knowledgeable, results-driven Counter Sales Associate to join our team. This role is ...

SUPPLY.com

Counter Sales Associate

Elmsford, NY · On-site

$23/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We areseekinga knowledgeable, results-driven Counter Sales Associate to join our team. This role is ...

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Customer Counter Associate information

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How much do customer counter associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer counter associate in New York is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $20.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities in New York are hiring for Customer Counter Associate jobs?

Cities in New York with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Counter Team Member

Milk Bar

Manhattan, NY • On-site

$17.25/hr

Part-time

Re-posted 2 days ago

Job description

Job Type
Part-time
Description
JOB OVERVIEW
The Counter Staff provides customers with an exceptional experience by implementing Milk Bar's standards of service, product quality, and cleanliness. They live our mission in every customer interaction.
JOB RESPONSIBILITIES
  • Maintain comprehensive knowledge of Milk Bar's menu and products, including seasonal offerings, and leverage this expertise to suggest pairings, bundles, and upsell opportunities.
  • Collaborate with team members to ensure seamless shift operations, foster a positive work culture, and consistently uphold Milk Bar's service standards and brand identity
  • Fully understand and exhibit the Milk Bar ethos, embody our core values, inspire celebration, and create real magic. Serve as a brand ambassador both internally and externally.
  • Address guest inquiries, concerns, or complaints professionally and promptly, escalating to a manager when necessary to ensure guest satisfaction
  • Responsible for preparing the most delicious Milk Bar products while performing daily product audits to ensure consistent taste and quality.
  • Adhere to the time and attendance policy by arriving on time, ready to work, and completing scheduled shifts in their entirety
  • Routinely stocks merchandise, ensures shelves and displays are fully stocked and visually appealing, rotates products to maintain freshness, and follows inventory management procedures to minimize waste and ensure availability of all items.
  • Performs other duties as assigned by Manager, SIC, or Key Holder
  • Constantly communicate with other co-workers, and other departments of Milk Bar via phone and emails in particular.
  • Comply with DOH regulations and Milk Bar GMP standards when performing cleaning tasks, preparing food and beverages, and working behind the counter. Follow company dress code and hygiene practices and standards.
  • Operate a touchscreen POS to process transactions with precision, ensuring all sales, refunds, and discounts are accurately recorded.
  • Effectively communicate menu offerings and company information to guests both in person and over the phone.
  • Troubleshoot any and all product and equipment issues that occur.
  • Manage time efficiently during shifts by actively referencing and utilizing all provided checklists, including opening, closing, and task-specific checklists, as well as addressing prompts from previous shifts to ensure smooth operations and task completion.
  • Work closely with the Bakery team members, giving constructive feedback to the team, and always thinking about improvements.
  • Take ownership of maintaining a clean, organized, and visually appealing bakery environment.

Please note that job duties are subject to change at the Bakery's discretion.
Requirements
  • 1-2 years of experience in a customer-facing role, preferably in the food or hospitality industry.
  • Exceptional interpersonal and communication skills with the ability to create a welcoming and inclusive environment for guests and team members.
  • Strong attention to detail and ability to follow established procedures, including food safety, cash handling, and time management.
  • Passion for food, desserts, and coffee, with a willingness to learn and share product knowledge.
  • Ability to multitask in a fast-paced environment while maintaining a positive attitude and high standards of service.
  • Proactive problem-solving skills and the ability to handle guest inquiries or concerns professionally.
  • Physically able to stand for extended periods, perform repetitive tasks, and safely lift up to 25 lbs.
  • Regular in-person attendance is an essential function and requirement of this position.

Salary Description
$17.25 per hour

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