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Customer Coordinator Jobs in Decatur, GA (NOW HIRING)

Hapag-Lloyd AG

Coordinator Customer Service Import

Atlanta, GA · Hybrid

$17.25 - $22.50/hr

As the Coordinator of Sales Steering Imports, you will coordinate sales efforts to maximize both volume and contribution levels in the export and import trades and drive customer performance, quality ...

Westrock

Coord, Customer Service

Smyrna, GA · On-site

$15.75 - $21.25/hr

General Information Job ID ATR64096 Posting Job Title Coord, Customer Service Locations GA Smyrna Employment Type Full Time Date Posted 20-Aug-2026 Relocation Support No Description & Requirements ...

Smurfit Westrock

Coord, Customer Service

Smyrna, GA · On-site

$15.75 - $21.25/hr

General Information Job ID ATR64096 Posting Job Title Coord, Customer Service Locations GA Smyrna Employment Type Full Time Date Posted 20-Aug-2026 Relocation Support No Description & Requirements ...

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Customer Coordinator information

See Decatur, GA salary details

$12

$19

$27

How much do customer coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What is a customer coordinator?

Customer Coordinators are professionals who serve as the main point of contact between a company and its clients. They handle customer inquiries, resolve issues, process orders, and ensure that clients receive high-quality service throughout their experience. Their responsibilities often include managing communication, coordinating with internal teams to address client needs, and maintaining detailed records of customer interactions. Customer Coordinators play a key role in ensuring customer satisfaction and building strong business relationships.

What are the key skills and qualifications needed to thrive as a customer coordinator?

To thrive as a Customer Coordinator, you need strong organizational abilities, attention to detail, and experience in customer service or administrative roles, often supported by a relevant diploma or degree. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving skills, and a proactive attitude help build lasting relationships and resolve issues efficiently. These competencies ensure smooth operations, high customer satisfaction, and effective coordination between clients and internal teams.

What are some common challenges faced by customer coordinators and how can they be managed effectively?

Customer Coordinators often juggle multiple client requests, tight deadlines, and communication between different departments. Managing competing priorities can be challenging, but effective organization, clear communication, and a proactive approach to problem-solving help ensure customer satisfaction. Building strong relationships with both customers and internal teams is key to resolving issues quickly and maintaining smooth operations. Utilizing customer relationship management (CRM) tools and staying adaptable to changing situations can make the role more manageable and rewarding.

What is the difference between Customer Coordinator vs Customer Service Representative?

AspectCustomer CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate degree
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, office support
Employer & Industry UsageUsed across various industries including retail, healthcare, and logisticsCommon in retail, telecommunications, and service industries
Comparison Search IntentUnderstanding coordination and project management aspectsFocus on direct customer interaction and support

The main difference between a Customer Coordinator and a Customer Service Representative lies in their roles. Customer Coordinators often handle client relationships, coordinate services, and manage projects, requiring organizational skills. Customer Service Representatives primarily focus on assisting customers, answering inquiries, and resolving issues. Both roles require strong communication skills and are vital in customer-facing industries, but their responsibilities and work environments differ.

Is a customer coordinator an entry level position?

A customer coordinator position is often considered entry level, suitable for individuals with basic communication and organizational skills. Many roles require minimal prior experience, though some may prefer familiarity with customer service tools or software. Advancement typically depends on performance and additional training.

What are the top 3 skills for customer coordinator?

A customer coordinator needs strong communication skills to effectively interact with clients and team members, organizational abilities to manage multiple tasks and schedules, and problem-solving skills to address customer issues efficiently. Proficiency with customer management software and a customer-focused attitude are also important for success in this role.

What does a customer coordinator do?

A customer coordinator manages communication between a company and its customers, ensuring their needs are met and issues are resolved efficiently. They handle inquiries, process orders, coordinate with other departments, and may use customer relationship management (CRM) software to track interactions. Strong communication and organizational skills are essential for this role.

What are the most commonly searched types of Customer jobs in Decatur, GA?

The most popular types of Customer jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Coordinator jobs?

Cities near Decatur, GA with the most Customer Coordinator job openings:

Customer Coordinator jobs near you
Infographic showing various Customer Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,171 per year, or $19.8 per hour.

CUSTOMER BENEFITS COORDINATOR

Globe Life American Income Schreiter Organization

Atlanta, GA • On-site, Remote

$54K - $110K/yr

Full-time

Re-posted 2 hours ago

Job description

Entry-Level | No Experience Required

Looking for a rewarding career with unlimited growth potential? The Schreiter Agency is expanding and we're seeking motivated individuals to join our Customer Benefits team! No prior experience is needed - just a strong work ethic, ambition, and a passion for helping others.

Competitive Income: Earn $54,000-$110,000+ in your first year, with excellent benefits and uncapped bonus opportunities.

About Schreiter Agency

For over 65 years, Schreiter Agency has served as a trusted 100% union label company, partnering with more than 30,000 unions nationwide.

We are committed to integrity, transparency, and exceptional customer service, ensuring every member receives the support and protection they deserve.

What You'll Do
  • Assist union members who have requested their benefits package
  • Communicate professionally to ensure clients receive the coverage they qualify for
  • Build and maintain relationships with new and existing members
  • Work independently while contributing to team performance goals
  • Adapt to new training, tools, and strategies in a fast-paced environment
What You'll Need to Succeed

No experience or degree required - we train you fully
Strong communication skills and a client-focused mindset
Self-motivated, goal-oriented, and able to work both independently and within a team
Coachable attitude with the ability to learn and adapt

What We Offer

Hands-on, one-on-one training with a dedicated supervisor from day one
Weekly mentorship sessions with the organization's owner
Optional Remote work flexibility - work from home, in office or anywhere in the world
Weekly & daily pay options, plus multiple uncapped bonus opportunities
Ranked #24 Happiest Company to Work For
Rapid career advancement - we only promote from within, based on performance
Healthcare benefits
Lifetime vested residual income - build long-term financial security
High-energy, collaborative, and supportive team culture
Partnerships with labor unions, credit unions, and trade associations

If you're ready for a high-impact career with limitless potential, apply today!

Employment Type: FULL_TIME

Apply