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Customer Coordinator Jobs in Decatur, GA (NOW HIRING)

Penske

Customer Service Coordinator

Atlanta, GA

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, manage service scheduling system and executing ...

TJ Maxx

Customer Experience Coordinator

Smyrna, GA · On-site

$14.25 - $14.75/hr

... coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan ...

Tjx

Customer Experience Coordinator

Smyrna, GA · On-site

$14.25 - $14.75/hr

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience

Penske

Customer Service Coordinator

Atlanta, GA

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, manage service scheduling system and executing ...

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · On-site

$17.25 - $22.50/hr

As the Coordinator of Customer Service, you will facilitate the movement of cargo and keep customers satisfied with any and all details of shipments. Provide immediate response to customer inquiries ...

Penske

Customer Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This ...

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA

$17.25 - $22.50/hr

As the Coordinator of Sales Steering Imports, you will coordinate sales efforts to maximize both volume and contribution levels in the export and import trades and drive customer performance, quality ...

Penske

Customer Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, manage service scheduling system and executing ...

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · On-site

$17.25 - $22.50/hr

As the Coordinator of Customer Service, you will facilitate the movement of cargo and keep customers satisfied with any and all details of shipments. Provide immediate response to customer inquiries ...

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · On-site

$17.25 - $22.50/hr

As the Coordinator of Customer Service, you will facilitate the movement of cargo and keep customers satisfied with any and all details of shipments. Provide immediate response to customer inquiries ...

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · Hybrid

$17.25 - $22.50/hr

As the Coordinator of Customer Service, you will facilitate the movement of cargo and keep customers satisfied with any and all details of shipments. Provide immediate response to customer inquiries ...

Schreiter Agency

Benefits Coordinator/Customer Rep

Atlanta, GA · On-site

$17.25 - $22.50/hr

We seeking to hire a full-time entry-level Customer Benefits Representative & Coordinator to join our team! No prior experience necessary! This position offers a competitive income of $54k - $110k in ...

JLL

Customer Service Coordinator

Atlanta, GA

$21.93/hr

In addition, this individual will actively demonstrate commitment to providing excellent customer service and representing JLL's Mission, Values, and Goals. This individual plays an integral part of ...

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All JobsCustomer JobsCustomer Coordinator JobsCustomer Coordinator Jobs in Decatur, GA

Customer Coordinator information

See Decatur, GA salary details

$12

$19

$27

How much do customer coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What is a customer coordinator?

Customer Coordinators are professionals who serve as the main point of contact between a company and its clients. They handle customer inquiries, resolve issues, process orders, and ensure that clients receive high-quality service throughout their experience. Their responsibilities often include managing communication, coordinating with internal teams to address client needs, and maintaining detailed records of customer interactions. Customer Coordinators play a key role in ensuring customer satisfaction and building strong business relationships.

What are the key skills and qualifications needed to thrive as a customer coordinator?

To thrive as a Customer Coordinator, you need strong organizational abilities, attention to detail, and experience in customer service or administrative roles, often supported by a relevant diploma or degree. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving skills, and a proactive attitude help build lasting relationships and resolve issues efficiently. These competencies ensure smooth operations, high customer satisfaction, and effective coordination between clients and internal teams.

What are some common challenges faced by customer coordinators and how can they be managed effectively?

Customer Coordinators often juggle multiple client requests, tight deadlines, and communication between different departments. Managing competing priorities can be challenging, but effective organization, clear communication, and a proactive approach to problem-solving help ensure customer satisfaction. Building strong relationships with both customers and internal teams is key to resolving issues quickly and maintaining smooth operations. Utilizing customer relationship management (CRM) tools and staying adaptable to changing situations can make the role more manageable and rewarding.

What is the difference between Customer Coordinator vs Customer Service Representative?

AspectCustomer CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate degree
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, office support
Employer & Industry UsageUsed across various industries including retail, healthcare, and logisticsCommon in retail, telecommunications, and service industries
Comparison Search IntentUnderstanding coordination and project management aspectsFocus on direct customer interaction and support

The main difference between a Customer Coordinator and a Customer Service Representative lies in their roles. Customer Coordinators often handle client relationships, coordinate services, and manage projects, requiring organizational skills. Customer Service Representatives primarily focus on assisting customers, answering inquiries, and resolving issues. Both roles require strong communication skills and are vital in customer-facing industries, but their responsibilities and work environments differ.

What are the most commonly searched types of Customer jobs in Decatur, GA? The most popular types of Customer jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Coordinator jobs? Cities near Decatur, GA with the most Customer Coordinator job openings:
Customer Coordinator jobs near you
Infographic showing various Customer Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,171 per year, or $19.8 per hour.

Customer Service Coordinator

Penske

Atlanta, GA

$17.25 - $22.50/hr

Full-time

Medical, Dental, Life

Re-posted 12 days ago

Job description

Position Summary:

We are looking for an energetic person with strong organizational skills and the ability to multi-task in a fast paced environment. Potential candidates will possess a positive attitude, excellent communication skills and above all, a strong commitment to customer service.

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, manage service scheduling system and executing daily shop administrative tasks such as phone service and filing.

This full time position will work at 345 Tradeport Blvd and will work Tuesday-Friday: 1:30pm-10pm and Saturday: 11am-7:30pm.

We Offer You:

Penske values the well-being of our employees and their families. That is why we offer competitive wages and a wide range of benefits, including medical and dental plans, group RRSP, spouse and child life insurance, employee referral bonus, sick days and discounts with Penske partners. You can also enjoy working in a modern and clean environment, comprehensive training, and exceptional growth opportunities within the company.

Major Responsibilities: 

 Coordinate with customers to schedule preventative maintenance work and balance available openings with technician work schedule

 Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or satisfaction concerns.

 Assure that all Penske rental units are maintained and prepared for customers

 Ensure parts are available for scheduled work

 Order, kitting and return parts

 Hold vendors accountable for quality and adherence to schedule for outside work

 Provide customer service, assuring customers are satisfied and will return for additional business.

 Coordinate with district billing clerks as necessary

 Prepare merchandise for display, or for purchase or rental

 Recommend and provide advice on a wide variety of rental products and services

 Keep records of rental transactions and of the number of customers entering an establishment

 Prepare rental forms, obtaining customer signature and other information, such as required licenses

 Inspect and adjust rental items to meet needs of customer

 Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints

 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

 Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills

 Determine charges for services requested, collect deposits or payments, or arrange for billing

 Other projects and tasks as assigned by supervisor


 

About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
2 years of customer service experience required
At least 1 year of hands on mechanical experience preferred
2 years of supervisory experience preferred
At least 2 years of service department administration preferred
High School Diploma required, Bachelor's Degree preferred
Prior experience with service scheduling programs and diagnostic programs preferred
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment and education)
 
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
 
Penske is committed to the principle of equity in employment.

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