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Customer Content Specialist Jobs (NOW HIRING)

Cision

Customer Content Specialist

Cleveland, OH · Hybrid

Our Customer Content Specialist team consists of supportive and goal-driven professionals who are dedicated to helping our client base find success through our diverse portfolio of communications ...

Cision

Customer Content Specialist

Cleveland, OH · On-site

Our Customer Content Specialist team consists of supportive and goal-driven professionals who are dedicated to helping our client base find success through our diverse portfolio of communications ...

Cision

Customer Content Specialist

Albuquerque, NM · On-site

Our Customer Content Specialist team consists of supportive and goal-driven professionals who are dedicated to helping our client base find success through our diverse portfolio of communications ...

Cision

Customer Content Specialist

Cleveland, OH · On-site

Our Customer Content Specialist team consists of supportive and goal-driven professionals who are dedicated to helping our client base find success through our diverse portfolio of communications ...

Cision

Customer Content Specialist

Albuquerque, NM · Hybrid

Our Customer Content Specialist team consists of supportive and goal-driven professionals who are dedicated to helping our client base find success through our diverse portfolio of communications ...

Kaseya Careers

Content Specialist

Brentwood, TN

Content Specialist, MSP Success As an MSP Success content specialist, you will play a critical part ... Our team creates marketing collateral for MSP owners and marketing teams to acquire SMB customers ...

Kaseya Careers

Content Specialist

Brentwood, TN · On-site

Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints ... Content Specialist, MSP Success As an MSP Success content specialist, you will play a critical part ...

Almo

Position is frequently responsible for creating customer specific, product-based content for ... Junior, Specialist and Senior roles, which are differentiated by related experience and complexity ...

New

Stem Xpert

Sharepoint Content Specialist

Ann Arbor, MI · On-site

The SharePoint Content Specialist will be responsible for the organization and writing on the ELD Hub SharePoint application and the customer support of all customers using the SharePoint 2013 site.

Vail Resorts

Content Specialist

Newbury, NH · On-site

$22/hr

The Content Specialist will assist in helping promote and build the resort's brand and reputation ... video, website, CRM, offline advertising campaigns and other platforms * Utilize strong ...

Mount Sunapee Resort

Content Specialist

Newbury, NH · On-site

$22/hr

The Content Specialist will assist in helping promote and build the resort's brand and reputation ... video, website, CRM, offline advertising campaigns and other platforms * Utilize strong ...

ALMO CORP

Position is frequently responsible for creating customer specific, product-based content for ... Junior, Specialist and Senior roles, which are differentiated by related experience and complexity ...

New

ALMO CORPORATION

Position is frequently responsible for creating customer specific, product-based content for ... Junior, Specialist and Senior roles, which are differentiated by related experience and complexity ...

New

Mount Sunapee Resort

Content Specialist

Newbury, NH

$22/hr

The Content Specialist will assist in helping promote and build the resort's brand and reputation ... video, website, CRM, offline advertising campaigns and other platforms * Utilize strong ...

Jars Cannabis

Content Specialist

Troy, MI · On-site

$50K - $60K/yr

What We Are Looking ForThe ASB Content Specialist is responsible for producing engaging visual ... customer acquisition efforts. This role serves as the primary content production resource for the ...

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Customer Content Specialist information

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$31

$55

How much do customer content specialist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer content specialist in the United States is $31.28, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.58 per hour, depending on experience, location, and employer.

What is the difference between Customer Content Specialist vs Customer Service Representative?

AspectCustomer Content SpecialistCustomer Service Representative
Primary RoleCreates, manages, and optimizes content for customer engagement and communicationProvides direct support and assistance to customers regarding products or services
Required SkillsContent creation, editing, communication, customer engagementCommunication, problem-solving, product knowledge
Work EnvironmentMarketing, content teams, online platformsCall centers, retail, support centers
Common CertificationsContent marketing, communication coursesCustomer service certifications, CRM training

The Customer Content Specialist focuses on developing content to enhance customer experience, while the Customer Service Representative handles direct customer inquiries and support. Both roles require strong communication skills, but their primary functions and work environments differ significantly.

More about Customer Content Specialist jobs

What job categories do people searching Customer Content Specialist jobs look for?

The top searched job categories for Customer Content Specialist jobs are:

Infographic showing various Customer Content Specialist job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $65,053 per year, or $31.3 per hour.

Customer Content Specialist

Cision

Cleveland, OH • Hybrid

Full-time

Posted 22 days ago

Job description

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 
 
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow. 
 
Empower your impact at Cision. Be seen, be understood, be you. 

Responsibilities:

Our Customer Content Specialist team consists of supportive and goal-driven professionals who are dedicated to helping our client base find success through our diverse portfolio of communications solutions.

In this role, specialists will work directly with our clients to ensure their press releases are distributed to their desired target audience to help drive their corporate objectives. Working as a team, our specialists are the primary point of contact for our clients throughout the distribution process and act as product experts and strategists to align service offerings with a client's communication needs. Specialists also offer recommendations on content best practices to help increase engagement and visibility.

PR Newswire supports specialists through career progression and personal growth opportunities as they advance within the role. Together, we encourage growth, celebrate success, and work toward always becoming a better partner for our clients. We take pride in our service and support of one another.

What we are looking for:

Team player who is self-driven to exceed core metrics and department goals

Someone looking to work collaboratively with others within a hybrid work setting

An individual with a passion for customer service who finds fulfillment in helping others

A professional with a proven ability to master a product portfolio and position solutions to customers to impact revenue generation

1+ years of experience in content creation, customer service, or related field required

BA degree in a communication-related field required

Knowledge of SEO, AEO, GEO and content best practices desired

Expertise in PowerPoint, Canva, and public speaking a plus

Overtime and holiday coverage may be required based on business needs

What we offer:

Hybrid work model based on performance and career progression

Introductory training program for our proprietary systems

Opportunities for career progression and advancement

Flexible Time Off

Evening and weekend shifts are eligible for pay differentials

Hybrid - 2 days a week in our local office

Who we are:

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & InclusionTM pledge and named a "Top Diversity Employer" for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Please review our Global Candidate Data Privacy Statement to learn about Cision's commitment to protecting personal data collected during the hiring process.

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