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Customer Care Rep Jobs in Rochester, NY (NOW HIRING)

Customer Service Representative

Fairport, NY ยท On-site

$15.25 - $20.75/hr

DESCRIPTION Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps! ... Our goal is to make your life easier by delivering quality garment care along with new technologies.

Customer Service Representative

Fairport, NY ยท On-site

$15.25 - $20.75/hr

DESCRIPTION Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps! ... Our goal is to make your life easier by delivering quality garment care along with new technologies.

Customer Service Rep

Fairport, NY ยท On-site

$19 - $26.60/hr

Customer Service Representative The Lyons National Bank has a Full-Time opening for a Customer Service Representative in our Perinton Park Branch. The Customer Service Representative is responsible ...

Customer Account Representative Department: Sales Support Reports To: Manager of Customer ... Candidates must have superior communication and relationship-building skills, genuine care for ...

Customer Account Representative

Gates, NY ยท On-site

$50K - $52K/yr

Customer Account Representative Department: Sales Support Reports To: Manager of Customer ... Candidates must have superior communication and relationship-building skills, genuine care for ...

Customer Service Rep

Fairport, NY ยท On-site

$19 - $26.60/hr

Customer Service Representative The Lyons National Bank has a Full-Time opening for a Customer Service Representative in our Perinton Park Branch. The Customer Service Representative is responsible ...

Flexibility with hours so you can take care of life's important events Your Responsibilities as an ... Customer Service Representative These are the minimum requirements to be considered for this ...

Flexibility with hours so you can take care of life's important events Your Responsibilities as an ... Customer Service Representative These are the minimum requirements to be considered for this ...

Travel Customer Representative

Rochester, NY ยท On-site

$15.75 - $21.50/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company Overview: True Adventure Travel is a leading travel company that specializes in creating unique and ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Showing results 41-60

Customer Care Rep information

See Rochester, NY salary details

$9

$18

$26

How much do customer care rep jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer care rep in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Rep vs Customer Service Associate?

AspectCustomer Care RepCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentCall centers, retail, online supportRetail stores, call centers, online support
Employer & IndustryRetail, telecommunications, finance, healthcareRetail, hospitality, telecom, e-commerce
Search & Comparison IntentCustomer Care Rep vs Customer Service AssociateCustomer Service Associate vs Customer Care Rep

While both roles focus on assisting customers, Customer Care Reps often handle more complex inquiries and may require specific certifications. Customer Service Associates typically manage basic customer interactions in retail or service environments. The roles overlap in work environment and industry usage, but the level of responsibility and specialization can differ.

Is remote customer care representative a stressful job?

A remote customer care representative role can be stressful due to high call volumes, difficult customer interactions, and the need for strong communication skills. However, workload and stress levels vary depending on the company, support tools, and individual resilience. Proper training and a supportive environment can help manage stress effectively.

What does a customer care representative do?

A customer care representative handles customer inquiries, provides information about products or services, resolves complaints, and offers support through phone, email, or chat. They use communication skills and may utilize customer management software to ensure customer satisfaction and maintain positive relationships.

What cities near Rochester, NY are hiring for Customer Care Rep jobs?

Cities near Rochester, NY with the most Customer Care Rep job openings:

Infographic showing various Customer Care Rep job openings in Rochester, NY as of September 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative

Fairport, NY โ€ข On-site

Martinizing
Consumer Goods and Commercial Equipment Rental Servicesย โ€ขย 51 - 200 employees

$15.25 - $20.75/hr

Part-time

Re-posted 16 days ago


Job description

DESCRIPTION
Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps!
Martinizing Dry Cleaning, a nationally leading company in the dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and are seeking motivated employees who can provide customer service at the front counter and assemble and bag orders in the back. We are looking for candidates that have a positive and friendly attitude and provide exceptional service to our customers.
Job Responsibilities - Front:
  • Provide warm, engaging interaction with customers
  • Provide clear descriptions of Martinizing services and processes to customers
  • Check in customer orders; inspect, sort, & tag for cleaning
  • Solve customer problems as needed
  • Process customer payments and discounts
  • Perform standard opening and closing duties
  • Keep store clean and tidy

REQUIREMENTS
  • Previous customer service experience an asset
  • Dry Cleaning experience is considered an asset
  • Must have a flexible schedule
  • Strong attention to detail

Martinizing Dry Cleaning is dedicated to making your buying experience seamless and our number one priority. Our goal is to make your life easier by delivering quality garment care along with new technologies. We're proud to serve our community and our first-rate customer service will earn your trust.
Your local Martinizing dry cleaners provide dry cleaning, shirt laundry, alterations, wash & fold, bulk laundry, leather cleaning, wedding gown cleaning and wedding gown preservation in addition to cleaning many bulky household items such as comforters. We are your professional local dry cleaners.

Martinizing logo

About Martinizing

Sourced by ZipRecruiter

We help you save time by providing pickup & delivery services across hundreds of locations in the U.S. and Canada. Drop off your laundry and pick it up later, or even have it delivered to your home or office! With locations all across North America, Martinizing is proud to provide its standard of cleanliness and care to a community near you. Our locations offer all our everyday services to ensure that you get everything you need out of your clean. And with pickup & delivery options available at most of our franchises, you're sure to find a store that provides a consistent and clean laundry experience at a time and place that's best for you.

Industry

Consumer goods and commercial equipment rental services

Company size

51 - 200 Employees

Headquarters location

Naples, FL, US

Year founded

1949

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