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Customer Care Coordinator Jobs in Decatur, AL (NOW HIRING)

Customer Care Coordinator

Addison, AL · On-site

$15.75 - $20.50/hr

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company ...

Customer Care Coordinator

Addison, AL · On-site

$15.75 - $20.50/hr

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company ...

Bilingual Patient Coordinator

Athens, AL

$17 - $22.25/hr

We will be adding a Patient Coordinator that shares our passion for patient care and education. As ... Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service ...

Bilingual Patient Coordinator

Athens, AL · On-site

$14.75 - $19.50/hr

We will be adding a Patient Coordinator that shares our passion for patient care and education. As ... Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service ...

Customer Service Representative

Harvest, AL

$14.50 - $19.75/hr

You are good at: * Selling products to customers * Providing excellent customer care ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

You are good at: * Selling products to customers * Providing excellent customer care ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Madison, AL · On-site

$14.25 - $19.50/hr

You are good at: * Selling products to customers * Providing excellent customer care ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

You are good at: * Selling products to customers * Providing excellent customer care ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

You are good at: * Selling products to customers * Providing excellent customer care ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

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Customer Care Coordinator information

See Decatur, AL salary details

$11

$19

$26

How much do customer care coordinator jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for customer care coordinator in Decatur, AL is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.20 per hour, depending on experience, location, and employer.

What are some common challenges Customer Care Coordinators face when handling high volumes of customer inquiries, and how are these typically managed within the team?

Customer Care Coordinators often encounter periods of high inquiry volume, especially during product launches or peak seasons. Managing these surges requires strong organizational skills and effective use of customer service software to prioritize and track cases. Teams typically address this by collaborating closely, sharing updates through regular huddles, and leveraging knowledge bases for consistent responses. Additionally, many organizations provide ongoing training and encourage open communication to ensure coordinators feel supported during busy times.

What are Customer Care Coordinators?

Customer Care Coordinators are professionals who act as a main point of contact between a company and its customers. They handle inquiries, resolve complaints, and ensure customers receive prompt, efficient service. Their responsibilities often include managing customer accounts, processing orders, and following up to ensure satisfaction. Excellent communication and problem-solving skills are essential in this role, as they help maintain positive customer relationships and support overall business success.

What are the key skills and qualifications needed to thrive as a Customer Care Coordinator, and why are they important?

To thrive as a Customer Care Coordinator, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or relevant associate degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and office productivity tools like Microsoft Office is typically required. Excellent interpersonal skills, patience, and a customer-focused attitude help you stand out in this role. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting organizational reputation.
What are the most commonly searched types of Customer Care jobs in Decatur, AL? The most popular types of Customer Care jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Customer Care Coordinator jobs? Cities near Decatur, AL with the most Customer Care Coordinator job openings:
Infographic showing various Customer Care Coordinator job openings in Decatur, AL as of June 2026, with employment types broken down into 39% Full Time, 46% Part Time, and 15% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,531 per year, or $19 per hour.

Customer Care Coordinator

Clayton Homes

Addison, AL • On-site

$15.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago


Clayton Homes rating

6.8

Company rating: 6.8 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

60th of 80 rated construction


Job description

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.
Why Clayton?
Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Business Unit - B00018
Clayton Manufacturing

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