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Customer Care Assistant Jobs in Midvale, UT (NOW HIRING)

ARL Inc

Customer Care Representative

Lehi, UT · On-site

$17 - $19/hr

Customer Care Representative - Lehi We are seeking talented individuals to join our expanding ... Maintain a strong understanding of our products, services, and policies to assist and convey ...

Verisk

Customer Care Specialist

Lehi, UT · On-site

$50K - $60K/yr

... Care Specialist . In this role, you will serve as a key point of contact across the customer ... Maintain accurate records of customer communications, orders, and service activity. * Assist with ...

Verisk

Customer Care Specialist

Lehi, UT · Remote

$16 - $21/hr

... Care Specialist . In this role, you will serve as a key point of contact across the customer ... Maintain accurate records of customer communications, orders, and service activity. * Assist with ...

Purple

Customer Care Specialist

Lehi, UT

$15 - $17.50/hr

... Customer Care Specialists (a.k.a. "Comfort Gurus") are tasked with providing world-class ... Process product orders for customers (via phone, using eCommerce application). * Assist customers ...

Purple

Customer Care Specialist

Lehi, UT · On-site

$15 - $17.50/hr

... Customer Care Specialists (a.k.a. "Comfort Gurus") are tasked with providing world-class ... Process product orders for customers (via phone, using eCommerce application). * Assist customers ...

University of Utah

Health Care Assistant

Salt Lake City, UT · On-site

$16.50 - $20.75/hr

Demonstrated customer service skills. Ability to work in a busy environment. * Demonstrated ability ... Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The ...

University of Utah

PS Health Care Assistant

Murray, UT · On-site

$16 - $20.25/hr

... Job Title PS Health Care Assistant Working Title Health Care Assistant - Dermatology Career ... Demonstrated customer service skills. Ability to work in a busy environment. * Demonstrated ability ...

University of Utah

PS Health Care Assistant

Salt Lake City, UT · On-site

$16.50 - $20.75/hr

Details Open Date 07/27/2026 Requisition Number PRN17272N Job Title PS Health Care Assistant ... Demonstrated customer service skills. Ability to work in a busy environment. * Demonstrated ability ...

University of Utah

PS Health Care Assistant

Murray, UT · On-site

$20.06 - $25.30/hr

... Job Title PS Health Care Assistant Working Title Health Care Assistant - Dermatology Career ... Demonstrated customer service skills. Ability to work in a busy environment. * Demonstrated ability ...

University of Utah

PS Health Care Assistant

Murray, UT · On-site

$20.06 - $25.30/hr

... Job Title PS Health Care Assistant Working Title Health Care Assistant - Dermatology Career ... Demonstrated customer service skills. Ability to work in a busy environment. * Demonstrated ability ...

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All JobsCustomer Care JobsCustomer Care Assistant JobsCustomer Care Assistant Jobs in Midvale, UT

Customer Care Assistant information

See Midvale, UT salary details

$11

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$26

How much do customer care assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer care assistant in Midvale, UT is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.54 per hour, depending on experience, location, and employer.

What is a customer care assistant?

Customer Care Assistants are professionals who provide support and assistance to customers, often acting as the first point of contact for inquiries, complaints, and general service requests. They work in a variety of industries, including retail, banking, and telecommunications, helping customers by answering questions, resolving issues, and ensuring a positive experience. Their responsibilities may include handling phone calls, responding to emails or chats, processing orders or returns, and maintaining customer records. Excellent communication and problem-solving skills are essential for this role. Customer Care Assistants play a vital role in building customer loyalty and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer care assistant, and why are they important?

To thrive as a Customer Care Assistant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phone, email, and chat systems are typically required. Patience, active listening, and adaptability help individuals excel in responding to diverse customer needs and challenging situations. These skills ensure efficient issue resolution and foster positive customer experiences, which are vital for customer retention and organizational reputation.

What are some common challenges faced by customer care assistants, and how can they be managed effectively?

Customer Care Assistants often face challenges such as handling high call volumes, dealing with difficult customers, and managing time efficiently. To overcome these challenges, it's important to stay calm under pressure, actively listen to customers' concerns, and use problem-solving skills to resolve issues effectively. Many organizations provide training and support from supervisors to help team members improve their communication skills and product knowledge, which can make handling tough situations easier. Building strong relationships with colleagues also helps, as team collaboration is key in sharing solutions and managing workloads.

What is the difference between Customer Care Assistant vs Customer Service Representative?

AspectCustomer Care AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentRetail stores, call centers, service desksCall centers, retail, online support
Employer & Industry UsageRetail, hospitality, healthcareTelecommunications, banking, retail
Common Search & ComparisonCustomer Care Assistant vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Assistants often work directly with customers in retail or face-to-face settings, providing hands-on support. Customer Service Representatives typically handle inquiries via phone or online, often in call centers. While their skills overlap, the main difference lies in the work environment and interaction style.

What are the most commonly searched types of Customer Care jobs in Midvale, UT?

The most popular types of Customer Care jobs in Midvale, UT are:

What job categories do people searching Customer Care Assistant jobs in Midvale, UT look for?

The top searched job categories for Customer Care Assistant jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Customer Care Assistant jobs?

Cities near Midvale, UT with the most Customer Care Assistant job openings:

Customer Care Assistant jobs near you

Customer Care Representative

ARL Inc

Lehi, UT • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Position SummaryAbout Riley Blake Designs

Riley Blake Designs is a wholesaler that produces and ships high-quality fabrics and sewing supplies worldwide. Our goal is to inspire and connect creative individuals with innovative, top-quality products. We emphasize creativity while focusing on results.

Customer Care Representative – Lehi

We are seeking talented individuals to join our expanding Customer Care team!

We're looking for someone who enjoys helping customers throughout their purchasing process, sales interactions, and company support, and who recognizes that delivering excellent customer service and ensuring customer satisfaction are our top priorities. If you have outstanding communication skills, are a team player with a positive, mature attitude, and can solve problems quickly, calmly, and empathetically, we would love to meet you!

Responsibilities:
  • Represent Riley Blake Designs professionally and warmly in all communications, building positive relationships with every customer, sales associate, and internal team.
  • Assist B2B customers promptly and professionally by phone and email.
  • Quickly assess and diplomatically resolve customer issues and concerns.
  • Maintain a strong understanding of our products, services, and policies to assist and convey information clearly and efficiently to customers.
  • Help customers and sales reps with billing questions, product information, and shipping requests.
  • Accurately document customer interactions in the CRM system, maintaining thorough records for future reference.
  • Collaborate with team members and other departments to resolve complex problems and enhance the overall customer experience.
    • Qualifications:
  • At least 5 years of phone and written customer support experience.
  • Proficiency with computers is essential for this role. Experience with NetSuite or other CRM software is required.
  • Excellent communication skills, both verbal and written
  • Strong problemsolving skills and a proactive approach to finding solutions.
  • Ability to work both independently and as part of a team in a fastpaced environment.
  • Personal qualities include integrity, credibility, and dedication to Riley Blake Designs' mission. Regular attendance is essential.

    • Given the nature of our industry and the work involved, you must know about sewing, quilting, and pattern interpretation. Machine embroidery experience is a plus!

    This is a fast-paced role, so you'll need to multitask, prioritize, and manage your time efficiently.

    This is a full-time role with flexible hours between 7 AM and 5 PM, Monday through Friday, based on team needs—with the potential for a hybrid schedule on Fridays.

    We look forward to learning more about you. Please send us your cover letter and resume.

    Why Work at Riley Blake Designs?

  • Growth and Opportunity: We are a thriving, expanding company looking for passionate team members to grow with us.
  • Great Culture: Known for our supportive, familyfriendly environment, we prioritize a healthy worklife balance for all of our employees.
  • Benefits: Comprehensive medical and other benefits for fulltime eligible employees, 401(k) with company match, AD&D, and life insurance.
  • PTO: Competitive paid time off policy with accrual.

    • We partner with some of the world's most recognized brands—Crayola, Mattel, John Wayne Enterprises, Jane Austen, Caterpillar, and many others.

    Benefits:
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Paid time off
  • Vision insurance
    • Education:

    BA or BS preferred. Equivalent professional experience will be considered.

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