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Customer Care Assistant Jobs in Inverness, FL (NOW HIRING)

NHS Management, LLC

PCA - Patient Care Assistant

Ocala, FL

$15 - $20.75/hr

Personal Care Assistants (PCA)s provide a beneficial service to people who previously cared for ... Excellent customer service, energized individual with compassion for assisting others * Willing to ...

Pep Boys

Assistant Service Manager

The Villages, FL · On-site

$18.90 - $24/hr

... Assist in driving sales across service labor, parts, tires, and fleet business and you provide ... Under the direction of the Store Manager of Service, assists in various aspects of customer care ...

Pep Boys

Assistant Service Manager

Spring Hill, FL

$18.90 - $24/hr

... Assist in driving sales across service labor, parts, tires, and fleet business and you provide ... Under the direction of the Store Manager of Service, assists in various aspects of customer care ...

Pep Boys

Assistant Service Manager

The Villages, FL

$18.90 - $24/hr

... Assist in driving sales across service labor, parts, tires, and fleet business and you provide ... Under the direction of the Store Manager of Service, assists in various aspects of customer care ...

New

Pep Boys

Assistant Service Manager

Spring Hill, FL · On-site

$18.90 - $24/hr

... Assist in driving sales across service labor, parts, tires, and fleet business and you provide ... Under the direction of the Store Manager of Service, assists in various aspects of customer care ...

Petco

Lead Veterinary Technician/Assistant

Spring Hill, FL · On-site

$13.50 - $17.25/hr

The Lead Veterinary Technician/Assistant provides excellent veterinary care to our full-service hospital patients and phenomenal customer care to their owners. The Lead Veterinary Technician ...

Petco

Lead Veterinary Technician/Assistant

Brooksville, FL · On-site

$13 - $16.50/hr

The Lead Veterinary Technician/Assistant provides excellent veterinary care to ourfull-service hospital patients and phenomenal customer care to their owners. TheLead Veterinary Technician/Assistant ...

Petco

Lead Veterinary Technician/Assistant

Spring Hill, FL · On-site

$13.50 - $17.25/hr

The Lead Veterinary Technician/Assistant provides excellent veterinary care to ourfull-service hospital patients and phenomenal customer care to their owners. TheLead Veterinary Technician/Assistant ...

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All JobsCustomer Care JobsCustomer Care Assistant JobsCustomer Care Assistant Jobs in Inverness, FL

Customer Care Assistant information

See Inverness, FL salary details

$8

$14

$21

How much do customer care assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer care assistant in Inverness, FL is $14.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $17.07 per hour, depending on experience, location, and employer.

What is a customer care assistant?

Customer Care Assistants are professionals who provide support and assistance to customers, often acting as the first point of contact for inquiries, complaints, and general service requests. They work in a variety of industries, including retail, banking, and telecommunications, helping customers by answering questions, resolving issues, and ensuring a positive experience. Their responsibilities may include handling phone calls, responding to emails or chats, processing orders or returns, and maintaining customer records. Excellent communication and problem-solving skills are essential for this role. Customer Care Assistants play a vital role in building customer loyalty and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer care assistant, and why are they important?

To thrive as a Customer Care Assistant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phone, email, and chat systems are typically required. Patience, active listening, and adaptability help individuals excel in responding to diverse customer needs and challenging situations. These skills ensure efficient issue resolution and foster positive customer experiences, which are vital for customer retention and organizational reputation.

What are some common challenges faced by customer care assistants, and how can they be managed effectively?

Customer Care Assistants often face challenges such as handling high call volumes, dealing with difficult customers, and managing time efficiently. To overcome these challenges, it's important to stay calm under pressure, actively listen to customers' concerns, and use problem-solving skills to resolve issues effectively. Many organizations provide training and support from supervisors to help team members improve their communication skills and product knowledge, which can make handling tough situations easier. Building strong relationships with colleagues also helps, as team collaboration is key in sharing solutions and managing workloads.

What is the difference between Customer Care Assistant vs Customer Service Representative?

AspectCustomer Care AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentRetail stores, call centers, service desksCall centers, retail, online support
Employer & Industry UsageRetail, hospitality, healthcareTelecommunications, banking, retail
Common Search & ComparisonCustomer Care Assistant vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Assistants often work directly with customers in retail or face-to-face settings, providing hands-on support. Customer Service Representatives typically handle inquiries via phone or online, often in call centers. While their skills overlap, the main difference lies in the work environment and interaction style.

What are the most commonly searched types of Customer Care jobs in Inverness, FL?

The most popular types of Customer Care jobs in Inverness, FL are:

What job categories do people searching Customer Care Assistant jobs in Inverness, FL look for?

The top searched job categories for Customer Care Assistant jobs in Inverness, FL are:

What cities near Inverness, FL are hiring for Customer Care Assistant jobs?

Cities near Inverness, FL with the most Customer Care Assistant job openings:

Customer Care Assistant jobs near you
Infographic showing various Customer Care Assistant job openings in Inverness, FL as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $31,152 per year, or $15 per hour.

PCA - Patient Care Assistant

NHS Management, LLC

Ocala, FL

$15 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Looking to start your career in healthcare? Working as a Personal Care Assistant at our facility is a great place to begin your journey and we also provide paid training for you to become a CNA!

Duties & Responsibilities:

Personal Care Assistants (PCA)s provide a beneficial service to people who previously cared for themselves and handled basic life functions on their own but now rely on someone else to help them. Skilled and compassionate Personal Care Assistants (PCA)s have a way of developing a relationship and building trust with people who need their services.. Typical job duties and tasks of a PCA include:

  • Provides for activities of daily living by assisting with serving meals, feeding guest as necessary; ambulating, turning, and positioning, providing fresh water and nourishment between meals.
  • Maintains guest stability by checking vital signs; recording intake and output information.
  • Provides guest comfort by utilizing resources and materials; transporting; answering call lights and requests; reporting observations of the guest to nursing supervisor.
  • Documents actions by completing forms, reports, logs, and records.
  • Maintains work operations by following policies and procedures.
  • Protects organization's value by keeping guest information confidential.

Qualifications:

  • High school diploma or GED
  • Good listening skills
  • Excellent customer service, energized individual with compassion for assisting others
  • Willing to improve their standing by obtaining the Nurse Assistant certification (C.N.A.). Certification training is paid for by our organization.
  • 18 years of age or older
  • Ability to read, write and speak in English
  • Bilingual is a plus

We offer the following benefits for you and your family:

  • Competitive Wages
  • Elite Low Cost Gold Plan Blue Cross Blue Shield Health Insurance
  • Dental Insurance, Life Insurance, Vision Insurance
  • 401K with company match
  • Paid Holidays and Paid Vacation

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

NHS Management logo

About NHS Management

Sourced by ZipRecruiter

NHS Management, LLC provides administrative and consulting services for individual health care facilities and companies across the southeast. Facilities served by NHS employ a comprehensive approach to care ensuring that their patients and residents receive the highest quality of care practical.

Industry

Business management consulting

Company size

1,001 - 5,000 Employees

Headquarters location

Tuscaloosa, AL, US

Year founded

1981

Social media

Facebook

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