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Customer Availability Process Associate Jobs in Fenton, MI

Salvation Army

Donation Processing Associate

Davison, MI · On-site

$13.73/hr

This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs. Key Responsibilities * Provide exceptional donor service by ...

Dart Container

Associate Process Engineer

Mason, MI · On-site

Associate Process Engineer (12-Month Temporary Assignment with Potential for Full-Time Hire) Mason ... customer service. Headquartered in Mason, MI, with 30 locations in three countries, we're proud of ...

Dart Container

Associate Process Engineer

Mason, MI · On-site

Associate Process Engineer (12-Month Temporary Assignment with Potential for Full-Time Hire) Mason ... customer service. Headquartered in Mason, MI, with 30 locations in three countries, we're proud of ...

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Customer Availability Process Associate information

See Fenton, MI salary details

$16.7K

$46K

$68.2K

How much do customer availability process associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer availability process associate in Fenton, MI is $46,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $56,000.00 per year, depending on experience, location, and employer.

How does a customer availability process associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What is a customer availability process associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
Customer Availability Process Associate jobs near you

Donation Processing Associate

Salvation Army

Davison, MI • On-site

$13.73/hr

Other

Life, Retirement, PTO

Re-posted 24 days ago

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

570th of 771 rated non-profit organizations

Job description

Store Backroom Attendant - The Salvation Army
About The Salvation Army
The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.
Pay Rate:$13.73 per hour
Status: Part time- 25 hrs/wk
About the Role
Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.
Key Responsibilities
  • Provide exceptional donor service by greeting donors and offering assistance
  • Process and track donations accurately
  • Maintain a clean and well-organized donation area
  • Sort, load, and unload Salvation Army trucks per center policy
  • Power sort donations as they arrive (where applicable)
  • Support production processes as needed
  • Safeguard all donated materials and assigned equipment
  • Report any complaints, damage, or injuries occurring in the donation area
  • Guide donors on acceptable materials and provide information about pickup services for heavy items
What You'll Need to Succeed
Required Qualifications
  • High School Diploma or currently pursuing
  • Strong English communication skills for donor and team interactions
  • Basic computer skills and ability to learn new systems
  • Basic math skills
  • Ability to pass pre-employment background check
  • Must be available for a flexible schedule including weekends and evenings
Physical Requirements
  • Ability to regularly lift and move up to 50 pounds
  • Occasionally lift and move up to 100 pounds
  • Stand for extended periods
  • Walk, reach, climb, balance, stoop, kneel, and crouch as needed
  • Work in various weather conditions (outdoor exposure)
What Success Looks Like
  • Positive donor feedback
  • Clean and organized donation area
  • Meeting daily production goals
  • Strong team collaboration
  • Reliable attendance and punctuality
  • Accurate donation tracking and receipting
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Part-Time Benefits Package
Insurance & Financial Benefits
  • 403(b) retirement savings plan (immediate eligibility)
  • Voluntary life insurance options available
Paid Time Off (Pro-rated for part-time)
  • Vacation days (accrual begins after first month, eligible after 90 days)
  • Sick days with discretionary days
  • Paid holidays (immediate eligibility)
  • Personal Days

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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