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Customer Availability Process Associate Jobs in Baltimore, MD

MTM LLC

Senior Sales Consultant (Leads Provided)

Laurel, MD · On-site

$80K - $100K/yr

Collaborate with the sales and installation teams to ensure a smooth process from sale to service ... customer availability. * Valid driver's license and reliable transportation for travel to client ...

Royal Farms

Customer Service Associate

Sykesville, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...

PGA TOUR Superstore

Customer Service Associate

Timonium, MD · On-site

$14 - $19.25/hr

Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ... Must be able to maintain flexible availability, including nights, weekends, and holidays.

PGA TOUR Superstore

Customer Service Associate

Timonium, MD · On-site

$14 - $19.25/hr

Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ... Must be able to maintain flexible availability, including nights, weekends, and holidays.

Variety Stores LLC

Customer Service Associate

Baltimore, MD

$14.50 - $19.75/hr

Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ... Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings ...

Royal Farms

Customer Service Associate

Baltimore, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...

Royal Farms

Customer Service Associate

Edgewood, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...

Royal Farms

Customer Service Associate

Edgewater, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...

Royal Farms

Customer Service Associate

Essex, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...

Royal Farms

Customer Service Associate

Baltimore, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...

Royal Farms

Customer Service Associate

Edgewood, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...

Variety Stores LLC

Customer Service Associate

Brooklyn, MD

$13.50 - $18.75/hr

Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ... Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings ...

Royal Farms

Customer Service Associate

Fallston, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred ... Flexible availability to work various shifts, including weekends, holidays, and overtime, as ...

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All JobsCustomer Availability Process Associate JobsCustomer Availability Process Associate Jobs in Baltimore, MD

Customer Availability Process Associate information

See Baltimore, MD salary details

$18.4K

$50.6K

$75K

How much do customer availability process associate jobs pay per year?

As of Jul 15, 2026, the average yearly pay for customer availability process associate in Baltimore, MD is $50,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $61,600.00 per year, depending on experience, location, and employer.

How does a Customer Availability Process Associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a Customer Availability Process Associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What is a Customer Availability Process Associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
What job categories do people searching Customer Availability Process Associate jobs in Baltimore, MD look for? The top searched job categories for Customer Availability Process Associate jobs in Baltimore, MD are:
Customer Availability Process Associate jobs near you
Senior Sales Consultant (Leads Provided)

Senior Sales Consultant (Leads Provided)

MTM LLC

Baltimore, MD

$90K - $110K/yr

Full-time

Posted 20 days ago

Job description

Job Overview
We are looking for an experienced sales closer to provide top-quality home improvement solutions and close sales in the comfort of the customer's own home. The ideal candidate will have past in-home sales experience to help drive our business forward.

Key Responsibilities:

  • Conduct in-home consultations with prospective customers, showcasing our products and services.
  • Build rapport with clients, identify their needs, and deliver personalized sales presentations.
  • Address customer concerns, answer product-related questions, and provide expert advice to facilitate the sale.
  • Close sales deals in the customer's home, ensuring all paperwork and payment details are completed accurately.
  • Follow up with clients post-sale to ensure customer satisfaction and encourage repeat business.
  • Collaborate with the sales and installation teams to ensure a smooth process from sale to service delivery.
  • Meet and exceed individual sales targets and contribute to team goals.

Requirements:

  • Proven experience in a direct sales role, preferably in in-home sales or home improvement.
  • Strong negotiation and closing skills with a demonstrated track record of meeting or exceeding sales goals.
  • Exceptional communication and interpersonal skills, with the ability to build trust and rapport quickly.
  • Self-motivated and goal-oriented with a passion for sales.
  • Flexibility to work evenings and weekends, as most appointments are scheduled based on customer availability.
  • Valid driver's license and reliable transportation for travel to client homes.

What We Offer:

  • Uncapped commission potential
  • Paid training to familiarize you with our products and services.
  • Flexible schedule with opportunities for overtime and additional income
  • Opportunities for career advancement within one of the largest companies in the industry!
Employment Type: FULL_TIME

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