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Customer Availability Process Associate Jobs in Wisconsin

AMMEGA

Customer Solutions Associate

Greenville, WI

$41K/yr

Processing customer orders accurately and timely. * Researching customer order history and ... availability. * Maintaining and updating customer files. * Following up on orders in progress and ...

AMMEGA

Customer Solutions Associate

Greenville, WI · On-site

$13.75 - $19/hr

Processing customer orders accurately and timely. * Researching customer order history and ... availability. * Maintaining and updating customer files. * Following up on orders in progress and ...

Tjx

Backroom Processing Associate

Baraboo, WI · On-site

$15 - $15.50/hr

Role models established customer experience practices with internal and external customers ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Tjx

Backroom Processing Associate

Middleton, WI · On-site

$15 - $15.50/hr

Role models established customer experience practices with internal and external customers ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

Backroom Processing Associate

Baraboo, WI · On-site

$15 - $15.50/hr

Role models established customer experience practices with internal and external customers ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

Backroom Processing Associate

Baraboo, WI · On-site

$15 - $15.50/hr

Role models established customer experience practices with internal and external customers ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

Backroom Processing Associate

Middleton, WI · On-site

$15 - $15.50/hr

Role models established customer experience practices with internal and external customers ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

Backroom Processing Associate

Middleton, WI · On-site

$15 - $15.50/hr

Role models established customer experience practices with internal and external customers ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

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Customer Availability Process Associate information

How does a customer availability process associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What is a customer availability process associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
What are popular job titles related to Customer Availability Process Associate jobs in Wisconsin? For Customer Availability Process Associate jobs in Wisconsin, the most frequently searched job titles are:
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Customer Availability Process Associate jobs near you

Part-Time Retail Sales Associate (Dayside Availability Needed)

Kohl's

Manitowoc, WI

$13/hr

Part-time

Re-posted 10 days ago

Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,461 frontline employees who took The Breakroom Quiz

13th of 21 rated department stores

Job description

Role Specific Information

Job Description

*9-5 availability needed*

About the Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

What You'll Do

  • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment

  • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service

  • Meet or exceed individual goals (e.g., credit, loyalty)

  • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices

  • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards

  • Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

All associate roles at Kohl's are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 16 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the "What You'll Do" Section.

  • Ability to satisfactorily complete company training programs.

  • Ability to comply with dress code requirements.

  • Basic math and reading skills, legible handwriting, and basic computer operation.

  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.

  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

  • Perform work in accordance with the Physical Requirements section.

Physical Requirements

  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.

  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.

  • Ability to stand/walk for the duration of a scheduled shift.

  • Ability to visually verify information and locate and inspect merchandise.

  • Ability to comply with health and safety standards.

Pay Starts At: $13.00

What Kohl's employees say

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Benefits

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