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Customer Availability Manager Jobs (NOW HIRING)

MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the San Antonio, TX or Aurora, CO area. The shift for this role is Thursday through Monday, 9 pm - 5 ...

Availability Manager

San Antonio, TX · On-site

$65K - $107K/yr

MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the San Antonio, TX or Aurora, CO area. The shift for this role is Thursday through Monday, 9 pm - 5 ...

MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the Annapolis Junction, MD or Aurora, CO area. The shift for this role is Saturday through Wednesday ...

MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the San Antonio, TX or Aurora, CO area. The shift for this role is Thursday through Monday, 9 pm - 5 ...

Availability Manager

Annapolis, MD · On-site

$71K - $118K/yr

MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the Annapolis Junction, MD or Aurora, CO area. The shift for this role is Saturday through Wednesday ...

Availability Manager

Aurora, CO · On-site

$65K - $107K/yr

MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the San Antonio, TX or Aurora, CO area. The shift for this role is Thursday through Monday, 9 pm - 5 ...

MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the Annapolis Junction, MD or Aurora, CO area. The shift for this role is Saturday through Wednesday ...

MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the Annapolis Junction, MD or Aurora, CO area. The shift for this role is Saturday through Wednesday ...

Customer Success Coordinator

Lanham, MD · On-site

$18 - $23.50/hr

This is a great fit for someone who enjoys managing multiple priorities, solving problems ... by aligning customer availability, product delivery, subcontractor schedules, and internal ...

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Customer Availability Manager information

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$24.5K

$58K

$101K

How much do customer availability manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer availability manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Customer Availability Manager jobs?

For Customer Availability Manager jobs, the most frequently searched job titles are:

Availability Manager

San Antonio, TX • On-site

MANTECH
IT Services • 5 - 10K employees

Full-time

Posted 8 days ago


ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the San Antonio, TX or Aurora, CO area.

The shift for this role is Thursday through Monday, 9 pm - 5 am CDT or 8 pm - 4am MT (CO)

Responsibilities include but are not limited to:

  • Support the delivery of services within Service Level Agreements and Key Performance Indicators across geographically dispersed supported regions via managing network outages, responding to Major Incidents, and performing analysis to create after action reports.
  • Use metrics and client data to identify trends, anticipate problems, perform root cause analysis and work with members across the IT teams to help implement preventative measures to ensure a best-in-class level of customer support services.
  • Complete tailored training successfully to provide 24/7 support to daily operations for a worldwide-IT operations support contract and provide feedback to other PMO teams as requested.

Minimum Qualifications:

  • 2+ years relevant experience in technical subject
  • Must have Security+ or other IAT Level II certification
  • Developed oral and written communication skills with the ability to convey technical concepts to various audiences and to communicate effectively with senior managers, colleagues, and other stakeholders.
  • Experience in a technical support role with an understanding of IT equipment, network, and end user devices.
  • Familiarity with network monitoring tools, and some experience with network switches (port security and understanding of operations).

Clearance Requirements:

  • Active TS/SCI clearance with Poly

Physical Requirements:

  • Maintains a regular sedentary position, attends meeting both virtually and in person, constantly positions self to maintain computers in the lab, including under the desks and in the server closet and must be willing to travel as needed to support operational demands.

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