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Customer Associate Representative Jobs in Washington

Unifirst

Customer Development Representative

Manassas, VA · On-site

$50K/yr

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a ... Bachelor's or Associate's degree preferred * Proficiency with Mobile Technology, Microsoft Office ...

Circle K

Customer Service Representative

Washington, DC · On-site

$18 - $24.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Shik Consulting

Customer Service Associate

Hyattsville, MD · On-site

$14.50 - $20/hr

As a Customer Service Associate, you'll represent well-known brands at retail locations, promotional events, and community campaigns, providing exceptional service while helping customers learn more ...

Matheson Inc.

Customer Service Representative

Manassas Park, VA · On-site

$15.75 - $21.50/hr

Customer Service Representative The Customer Service Representative (CSR) responds to existing and ... Complies with all policies and standards Qualifications Education Associates Bachelor's Degree - B.

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Customer Associate Representative information

What does a customer associate representative do?

A Customer Associate Representative is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate with customers via phone, email, or chat, ensuring customer satisfaction and maintaining positive relationships. Their duties may also include processing orders, handling complaints, and updating customer records. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer associate representative?

To thrive as a Customer Associate Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for effectively resolving customer inquiries, ensuring satisfaction, and maintaining positive company-client relationships.

What are some common challenges faced by customer associate representatives, and how can they be successfully managed?

Customer Associate Representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and quickly resolving a variety of issues. Successful representatives develop strong communication skills, patience, and adaptability to address customer concerns effectively. Many organizations provide ongoing training and mentorship, enabling associates to learn conflict resolution techniques and product knowledge, which are essential for overcoming these challenges and ensuring customer satisfaction.

What are the most commonly searched types of Customer Representative jobs in Washington?

The most popular types of Customer Representative jobs in Washington are:

What cities in Washington are hiring for Customer Associate Representative jobs?

Cities in Washington with the most Customer Associate Representative job openings:

Customer Associate Representative jobs near you

Customer Development Representative

Manassas, VA

Unifirst
Manufacturing • 10K+ employees
Learn more about Unifirstexternal

$50K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 8 days ago

UniFirst rating

6.5

Company rating: 6.5 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

Job description

Customer Development Representative
UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
Responsibilities of the Customer Development Representative:

  • Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions
  • Work with the Customer Service team to develop strategies to further develop our market share
  • Conduct presentation meetings with potential clients as needed
  • Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale

UniFirst offers the Benefits you need to excel as a Customer Development Representative:

  • Competitive base salary monthly uncapped commissions and quarterly bonuses
    • Annual Range $50,000-120,000 
  • Incentives based on monthly sales
  • Uncapped monthly commissions
  • Protected territory
  • Industry-leading sales training
  • Vehicle Mileage and cell phone reimbursement
  • Cutting edge sales tools, including a data management device with CRM software
  • Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more

A Career with UniFirst Offers:

  • Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement.
  • Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to!
  • Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed.
  • Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest.
  • Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. 

Qualifications

  • High school diploma Required; Bachelor's or Associate's degree preferred
  • Proficiency with Mobile Technology, Microsoft Office Suite, and CRM
  • Outside business-to-business sales or route sales experience preferred
  • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards

Company Overview:
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team.
 


 

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

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